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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

78391 Views

9 replies

4 likes

  • 78391 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

kgarjith

Casual Listener

42307 Views

232 replies

21 likes

Other
  • 42307 Views
  • 232 replies
  • 21 likes

Playboi Carti's album "Die Lit" isn't available in Egypt

PlanPremiumCountry EgyptDeviceWindows 10, iPhone XOperating SystemiOS 12.1.3 My Question or Issue This issue popped up recently, but I always see my friend's listening to "Die Lit" through Discord, but when I tried to look it up for myself on Spotify...

Newbie

Plan Premium Country  Egypt Device Windows 10, iPhone X Operating System iOS 12.1.3   My Question or Issue  This issue popped up recently, but I always see my friend's listen...

Nico

Community Legend

2206 Views

1 replies

0 likes

Music
  • 2206 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help! My Spotify won't play the full song

PlanPremiumCountry DeviceiPhone 7, Macbook proOperating SystemiOS 12 My Question or IssueI've been listening to spotify all day without issues, but all of a sudden it started speeding up the end of the song I was listening to and skipping to the next...

Newbie

Plan Premium Country   Device iPhone 7, Macbook pro Operating System iOS 12   My Question or Issue I've been listening to spotify all day without issues, but all of a sudden it st...

Guido

Spotify Legend

578 Views

1 replies

0 likes

Music
Other
  • 578 Views
  • 1 replies
  • 0 likes

Re: February 15, 2019 : new albums worth a listen

Hye , ive a problem to loop a single song .. there’s no options button for that purpose anymore .. can you help me to solve this problem

Newbie

Hye , ive a problem to loop a single song .. there’s no options button for that purpose anymore .. can you help me to solve this problem

Bethany_Dawn

Community Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

pardon me

excuse me but i cannot play any KISS songs...( just recently). I have a Free account. It always has been. Currently living a few doors dowth south (central america). Ive been having issues with Desktop (windows 10) and Android Oreo while trying to pl...

Newbie

 excuse me but i cannot play any KISS songs...( just recently).   I have a Free account. It always has been.   Currently living a few doors dowth south (central america).   ...

Mantisentil

Community Legend

341 Views

1 replies

0 likes

Music
  • 341 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Play songs for a second or less and they stop on my PS3

Recently I try to listen to my songs on spotify of PS3 and they play for a second or less and they stop, I put play due and it stops again, do you know how I can solve this problem? Thank you

Newbie

Recently I try to listen to my songs on spotify of PS3 and they play for a second or less and they stop, I put play due and it stops again, do you know how I can solve this problem? Thank you

Guido

Spotify Legend

1009 Views

1 replies

0 likes

ps3
Samsung
Sony
  • 1009 Views
  • 1 replies
  • 0 likes

Can't turn off shuffle when connect to Chromecast Audio

Longterm Unlimited subscriber.UK/Belgium Web Player on Chrome, MacOS I have just bought a Chromecast Audio for using with my Spotify account.whenever I connect to 'cast' shuffle automcaitlly turns on, and I can't find a way to switch it off?

Newbie

  Longterm Unlimited subscriber. UK/Belgium   Web Player on Chrome, MacOS   I have just bought a Chromecast Audio for using with my Spotify account. whenever I connect to 'cast'...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes

Save a song

PlanFree/PremiumCountry Device Operating System My Question or IssueI used to be able to Save a song when I clicked on the 3 dots next to the title. Now that option has gone and I hace to save to a Playlist. Why is that?

Casual Listener

Plan Free/Premium Country   Device   Operating System     My Question or Issue I used to be able to Save a song when I clicked on the 3 dots next to the title.  Now...

Bittencourt

Spotify Star

522 Views

3 replies

0 likes

Other
  • 522 Views
  • 3 replies
  • 0 likes

Official Raspberry Pi client

PlanPremiumCountryWorldwideDeviceRaspberry PiOperating SystemRaspian My Question or IssueGiven I have a Spotify Premium accountGiven I have a headless Raspberry Pi deviceGiven I have the device connected to the InternetGiven I have an official Spotif...

Regular

Plan Premium Country Worldwide Device Raspberry Pi Operating System Raspian   My Question or Issue Given I have a Spotify Premium account Given I have a headless Raspberry Pi device ...

4188 Views

0 replies

46 likes

Connect
Music
Other
  • 4188 Views
  • 0 replies
  • 46 likes

Marketing with playlists

Hi dear Spotify community. I am doing marketing for the Norwegian Army Band here in Harstad, Norway. We will do a concert featuring music from the band Chicago. The royalties for the music is handled by the Norwegian TONO Organization.My first questi...

Casual Listener

Hi dear Spotify community.   I am doing marketing for the Norwegian Army Band here in Harstad, Norway. We will do a concert featuring music from the band Chicago. The royalties for the music&n...

510 Views

0 replies

0 likes

Music
  • 510 Views
  • 0 replies
  • 0 likes

Superuser Contribution GOOGLE HOME PLAYS THE WRONG SONG (Song Radio) AND SPOTIFY IS IGNORING THE PROBLEM

PlanPremiumCountry USADeviceGoogle Home MiniOperating SystemFirmware 145350Cast Firmware 1.37.145350 My Question or Issue Honestly Spotify... This issue has been going on for OVER A YEAR with no solution in sight from you guys. The problem is as foll...

Newbie

Plan Premium Country  USA Device Google Home Mini Operating System Firmware 145350 Cast Firmware 1.37.145350     My Question or Issue   Honestly Spotify... This issue...

joel58

Casual Listener

11607 Views

19 replies

15 likes

  • 11607 Views
  • 19 replies
  • 15 likes

Solved!!Superuser Contribution Low Quality Sharing on Instagram Stories

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueWhen I share a song on Instagram Stories there is no option in the top left corner to "Play on Spotify". Additionally, the quality of the image is...

Casual Listener

Plan Premium Country United Kingdom Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue When I share a song on Instagram Stories there is no option in the top...

HenTaku

Newbie

22437 Views

31 replies

1 likes

  • 22437 Views
  • 31 replies
  • 1 likes

Superuser Contribution Can't play downloaded songs from computer on PS4.

I downloaded songs from my computer onto my phone. I thought I was going to be able to play it on my PS4, but it says that I can't play the songs on my PS4 through the PS4 Spotify app. Anyone know how I can fix this?PlanPremiumCountry United StatesDe...

Newbie

I downloaded songs from my computer onto my phone. I thought I was going to be able to play it on my PS4, but it says that I can't play the songs on my PS4 through the PS4 Spotify app. Anyone know ho...

Guido

Spotify Legend

1628 Views

1 replies

0 likes

  • 1628 Views
  • 1 replies
  • 0 likes

Outdated playlist artwork

When I post links to a weekly playlist I update on social media (especially on Facebook messenger) and in e-mails, outdated playlist art and a title from over a year ago is displayed. Is there any way to have this information and metadata updated? Th...

Roadie

When I post links to a weekly playlist I update on social media (especially on Facebook messenger) and in e-mails, outdated playlist art and a title from over a year ago is displayed. Is there a...

jblattnerNYC

Roadie

418 Views

1 replies

0 likes

Other
  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with the web player

PlanFreeCountry SpainDeviceA computerOperating SystemWindows 7 My Question or IssueThe web player give me the message in the image when I try to use it (An error has occurred. Somehing hasn't gone as it should. Try reloading the page.)I've reloaded t...

Casual Listener

Plan Free Country  Spain Device A computer Operating System Windows 7   My Question or Issue The web player give me the message in the image when I try to use it (An error has o...

Guido

Spotify Legend

2070 Views

4 replies

0 likes

Connect
Music
Other
  • 2070 Views
  • 4 replies
  • 0 likes

Superuser Contribution Alexa help

PlanPremiumCountry United KingdomDeviceIphone xOperating System(iOS 12.1.4 My Question or Issue I'm having trouble linking my new premium account to my alexa via the app.I'm selecting, settings, music, link new service. But when i click on the spotif...

Newbie

Plan Premium Country  United Kingdom Device Iphone x Operating System (iOS 12.1.4   My Question or Issue  I'm having trouble linking my new premium account to my alexa via th...

Guido

Spotify Legend

406 Views

1 replies

0 likes

Music
  • 406 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Recently upgraded to the newest xFi / xfinity / comcast router and can no longer view songs

PlanPremiumCountryUS DeviceWindows 7Operating SystemWindows 7 My Question or Issue I have just switch to the newest comcast router and can no longer see songs on Spotify from my computer. My guess is it has to do with some gateway settings. On my pho...

Casual Listener

Plan Premium Country US  Device Windows 7 Operating System Windows 7   My Question or Issue  I have just switch to the newest comcast router and can no longer see songs on Sp...

Daisy

Spotify Legend

2390 Views

3 replies

0 likes

Connect
  • 2390 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bu Çalma Listesi Boş

PlanFree/PremiumCountry TurkeyDevice NoOperating System(Windows 7) My Question or IssueBu çalma listesi boş diyor. (Önceden böyle bir sorunum yoktu fakat sonralardan olmaya başladı.) Spotify'i sildim ve yükledim, güncel sürümünü.(Tam 6 kez) Bütün olu...

Casual Listener

Plan Free/Premium Country  Turkey Device  No Operating System (Windows 7)   My Question or Issue Bu çalma listesi boş diyor. (Önceden böyle bir sorunum yoktu fakat sonralarda...

Tablet18

Newbie

21601 Views

13 replies

5 likes

Music
  • 21601 Views
  • 13 replies
  • 5 likes

Superuser Contribution Spotify Connect bug: Playlists only shuffle artists starting from 1 or 2 letters only

Plan PremiumCountry US Device: Motorola Moto G5Operating System: Android 8.1.0 (I also have Spotify for PC but I've not tried this bug from it yet) This is an issue with Spotify Connect. I use SC for two contexts:* Phone to my Sonos Connect (I contro...

Regular

Plan Premium Country US     Device: Motorola Moto G5 Operating System: Android 8.1.0 (I also have Spotify for PC but I've not tried this bug from it yet)   This is an issue ...

1243305060

Newbie

4820 Views

12 replies

1 likes

Connect
  • 4820 Views
  • 12 replies
  • 1 likes

Superuser Contribution Spotify won't disconnect from Google Home

Hi guys, I used my mom's Google Home once to play music from my Spotify while visiting. I don't live with her, so I don't use the Google Home at all, and no matter how many times I tell Spotify to forget that device, EVERY TIME someone in my family t...

Casual Listener

Hi guys,   I used my mom's Google Home once to play music from my Spotify while visiting. I don't live with her, so I don't use the Google Home at all, and no matter how many times I te...

Katerina

Spotify Legend

37155 Views

1 replies

6 likes

Music
Other
  • 37155 Views
  • 1 replies
  • 6 likes