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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Kitsune_Inari
  • Newbie
  • 1473 Views
  • 14 replies
  • 5 likes
  • Other
  • 1473 Views
  • 14 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17547 Views
  • 8 replies
  • 1 likes
  • Other
  • 17547 Views
  • 8 replies
  • 1 likes

change profile photo from within web player

I do not have, nor do I want, any of the Spotify apps. I only use the desktop player. I've removed all connections to facebook but my facebook profile photo remains. I need to change it, but it seems that this can only be done from within a Spotify a...

  • Casual Listener
  •   I do not have, nor do I want, any of the Spotify apps. I only use the desktop player. I've removed all connections to facebook but my facebook profile photo remains. I need to change&nbs...
  • Loxer
  • Community Legend
  • 3220 Views
  • 3 replies
  • 0 likes
  • Other
  • 3220 Views
  • 3 replies
  • 0 likes

[Web Player][Music] Web Player - Skips songs partway through

Hey Spotify, Recently while using the web player I've began to notice that certain songs cannot be played completely, and cut out at a certain point and do not skip to the next playable section, but instead just end. I suspect this has something to d...

  • Newbie
  • Hey Spotify,   Recently while using the web player I've began to notice that certain songs cannot be played completely, and cut out at a certain point and do not skip to the next playable sect...
  • 298 Views
  • 0 replies
  • 0 likes
  • music
    Web Player
  • 298 Views
  • 0 replies
  • 0 likes

Streambeet

I heard from indie band guru (a seemingly reputable source) that the company "Streambeet" is supposedly a way to pay for actual listeners that doesn't use bots/click farms, but I also don't know if there's a way to verify other than with Spotify Dire...

  • Newbie
  • I heard from indie band guru (a seemingly reputable source) that the company "Streambeet" is supposedly a way to pay for actual listeners that doesn't use bots/click farms, but I also don't know if t...
  • 793 Views
  • 0 replies
  • 2 likes
  • Other
  • 793 Views
  • 0 replies
  • 2 likes

Spotify Gear S3 Bugs

Plan:Premium Device:Samsung Gear S3 Frontier & Samsung Galaxy S7 edgeOperating System:Tizen 3.0.0.2 & Android 8.0App Version:1.2.1 & 8.4.74.463 My Question or Issue: Hey guys, some days ago I got the Gear S3 to replace my Smart Watch 3. The main reas...

  • Newbie
  • Plan: Premium   Device: Samsung Gear S3 Frontier & Samsung Galaxy S7 edge Operating System: Tizen 3.0.0.2 & Android 8.0 App Version: 1.2.1 & 8.4.74.463   My Question o...
  • 812 Views
  • 0 replies
  • 4 likes
  • Samsung
  • 812 Views
  • 0 replies
  • 4 likes

Superuser Contribution Chromecast jumps to next track in the middle of specific songs

I have an extremely annoying bug on my chromecast. In the middle of specific tracks it will suddenly jump to the next one. And it’s ALWAYS the same tracks. ALWAYS the same time of the song. It doesn’t matter if I play the tracks from my iPhone, my co...

  • Newbie
  •   I have an extremely annoying bug on my chromecast. In the middle of specific tracks it will suddenly jump to the next one. And it’s ALWAYS the same tracks. ALWAYS the same time of the song. I...
  • Peter
  • Spotify Legend
  • 439 Views
  • 1 replies
  • 0 likes
  • 439 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why are certain playlists unavailable

Why are certain playlists unavailable? I've noticed it most with soundtracks like this https://open.spotify.com/album/6AvkC0h2TUdX6fpAKtXqYRBut the deluxe version of Alestorm's Album Sunset on the Golden Age is also unavailable.I'm from the Netherlan...

  • Newbie
  • Why are certain playlists unavailable? I've noticed it most with soundtracks like this https://open.spotify.com/album/6AvkC0h2TUdX6fpAKtXqYR But the deluxe version of Alestorm's Album Sunset ...
  • Peter
  • Spotify Legend
  • 368 Views
  • 1 replies
  • 0 likes
  • Other
  • 368 Views
  • 1 replies
  • 0 likes

Graduates and Internships

Does Spotify limit internships to only current students? I graduated last year and I plan to attend grad school next fall; however, I’d also like the opportunity to intern with Spotify to get some experience within the music business since it’s my dr...

  • Newbie
  • Does Spotify limit internships to only current students? I graduated last year and I plan to attend grad school next fall; however, I’d also like the opportunity to intern with Spotify to get some ex...
  • 544 Views
  • 0 replies
  • 0 likes
  • 544 Views
  • 0 replies
  • 0 likes

Superuser Contribution Wrong "New Music from Artist" email notification

Hi,Yesterday I got an email notification regarding new music released by an artsit I follow (banks - https://open.spotify.com/artist/2xe8IXgCTpwHE3eA9hTs4n) upon openning the link I got into a different artist page (banks - https://open.spotify.com/a...

Screen Shot 2018-10-06 at 9.42.37.png
  • Newbie
  •   Hi, Yesterday I got an email notification regarding new music released by an artsit I follow (banks - https://open.spotify.com/artist/2xe8IXgCTpwHE3eA9hTs4n)   upon openning the ...
  • Peter
  • Spotify Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 339 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artisit pages not loading in web player

PlanPremiumCountryCanadaDeviceWeb playerOperating SystemWindows 7 Pro My Question or IssueI am unable to view artist pages in the web player. I have tried both Chrome and Firefox and they both have this issue. I have also cleared the cache/cookies fr...

  • Regular
  • Plan Premium Country Canada Device Web player Operating System Windows 7 Pro   My Question or Issue I am unable to view artist pages in the web player. I have tried both Chrome and Fir...
  • Katerina
  • Spotify Legend
  • 1294 Views
  • 3 replies
  • 0 likes
  • Other
  • 1294 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to log in to web player with Firefox

PlanPremiumCountryU.S.A. DeviceFirefox 62.0.2Operating SystemWindows 10 My Question or Issue When I try to log in to the web player in Firefox it says "Could not connect to the reCAPTCHA service. Please check your internet connection and reload to ge...

  • Newbie
  • Plan Premium Country U.S.A.  Device Firefox 62.0.2 Operating System Windows 10   My Question or Issue  When I try to log in to the web player in Firefox it says " Could not...
  • Guido
  • Spotify Legend
  • 1126 Views
  • 1 replies
  • 0 likes
  • 1126 Views
  • 1 replies
  • 0 likes

Spotify connect not working - Amazon Echo

Using both the desktop and android phone app spotify will not connect to my Echo or Echo Show. Both show up in the devices available, but when I click on them it does literally nothing. This has been occurring for a week now. I've uninstalled and rei...

  • Newbie
  • Using both the desktop and android phone app spotify will not connect to my Echo or Echo Show. Both show up in the devices available, but when I click on them it does literally nothing. This has been...
  • AelonRhiadra
  • Casual Listener
  • 10490 Views
  • 1 replies
  • 4 likes
  • Connect
  • 10490 Views
  • 1 replies
  • 4 likes

Two Artists with the Same Name

There are two artists on spotify with the same name; one is the Kpop group "SEVENTEEN", while the other is an indie producer, "seventeen" (soundcloud.com/danilosmos). Somehow, the latter's music appears on SEVENTEEN's artist page, which has caused a ...

  • Casual Listener
  • There are two artists on spotify with the same name; one is the Kpop group "SEVENTEEN", while the other is an indie producer, "seventeen" (soundcloud.com/danilosmos). Somehow, the latter's music appe...
  • 349 Views
  • 0 replies
  • 0 likes
  • Other
  • 349 Views
  • 0 replies
  • 0 likes

Spotify Connect & auto-play music (after playlist finished...)

Can I use the auto-play music (continous music based on selected playlist) feature on a Spotify connect speaker? When music is playing I can't change the settings of "playback" from a mobile device ... does it depend from the device it was last playi...

  • Regular
  • Can I use the auto-play music (continous music based on selected playlist) feature on a Spotify connect speaker? When music is playing I can't change the settings of "playback" from a mobile device ....
  • 306 Views
  • 0 replies
  • 0 likes
  • Connect
  • 306 Views
  • 0 replies
  • 0 likes

Problem with spotify.

PlanPremiumCountryFinlandDeviceOneplus 3, Windows 10. Operating SystemAndroid, Windows 10. My Question or Issue.For few days already, I think it's close to a week. Spotify wont play some songs at all, on desktop application it says, "Spotify can't pl...

  • Visitor
  • Plan Premium Country Finland Device Oneplus 3, Windows 10.  Operating System Android, Windows 10.   My Question or Issue. For few days already, I think it's close to  a week....
  • Kepsuda
  • Newbie
  • 1354 Views
  • 6 replies
  • 0 likes
  • music
    Other
  • 1354 Views
  • 6 replies
  • 0 likes

Banner ads covering last song on playlist

PlanFreeCountryThe U.S. DeviceAcer Chromebook CB3-131Operating SystemChrome OS Version **bleep**.0.3497.95 My Question or IssueAs you can see, the ad covers the last song (there is one more song below Inside Out)

Screenshot 2018-10-07 at 12.52.49 PM.png
  • Casual Listener
  • Plan Free Country The U.S.  Device Acer Chromebook CB3-131 Operating System Chrome OS Version **bleep**.0.3497.95    My Question or Issue As you can see, the ad cove...
  • squaresquaresqu
  • Casual Listener
  • 927 Views
  • 1 replies
  • 1 likes
  • music
  • 927 Views
  • 1 replies
  • 1 likes

Email not sending to artist support?

Hi ive recently tried to send an email to arist support on spotify but it keeps sending the error message "Uh oh. Something went wrong." Any idea why this is happpening? This is the email im sending: Hi, recently I put a song up on spotify via tuneco...

  • Newbie
  •   Hi ive recently tried to send an email to arist support on spotify but it keeps sending the error message "Uh oh. Something went wrong." Any idea why this is happpening?   This is the ...
  • Sebasty
  • Spotify Star
  • 704 Views
  • 1 replies
  • 0 likes
  • Other
  • 704 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Web Player No Longer Plays Track URLs

Trying in both Firefox and Chrome (Regular or Incognito/Private mode), recent versions, with DRM content enabled, Spotify can all of a sudden no longer load track urls. I use track urls to manage my playlists, with them I can obtain the album url of ...

  • Regular
  • Trying in both Firefox and Chrome (Regular or Incognito/Private mode), recent versions, with DRM content enabled, Spotify can all of a sudden no longer load track urls.   I use track urls to m...
  • cw_iluv-oqz7
  • Regular
  • 815 Views
  • 2 replies
  • 0 likes
  • Other
  • 815 Views
  • 2 replies
  • 0 likes

Advertisements blocking tracks on Spotify Web

I am using Spotify on my Chromebook, however as of today, advertisements have been blocking the last tracks of albums. For example, in the included picture, the last track, Contronatura, is being covered up by an ad. I cannot scroll down any further.

  • Casual Listener
  • I am using Spotify on my Chromebook, however as of today, advertisements have been blocking the last tracks of albums. For example, in the included picture, the last track, Contronatura, is being cov...
  • 293 Views
  • 0 replies
  • 1 likes
  • Other
  • 293 Views
  • 0 replies
  • 1 likes

Fire TV: incorrect song info

Fire TV Stick. I've noticed a tendacy for some songs to display the incorrect information. For example, while listening on the Fire TV app I was just hearing a Phil Collins song, but according to Spotify it was John Waite. Not sure if this is an app ...

  • Music Fan
  •   Fire TV Stick. I've noticed a tendacy for some songs to display the incorrect information. For example, while listening on the Fire TV app I was just hearing a Phil Collins song, but accordin...
  • 320 Views
  • 0 replies
  • 0 likes
  • Other
  • 320 Views
  • 0 replies
  • 0 likes

Solved!! Unknown devices, random playlists, strange behavior

PlanFamilyCountry CZEDeviceHonor 6AOperating SystemWindows 10 My Question or IssueHi guys, I am facing some strange behavior on my spotify. Behavior differes a little bit on my mobile and in windows 10 apps.I don't know if these issues are related bu...

  • Casual Listener
  • Plan Family Country  CZE Device Honor 6A Operating System Windows 10   My Question or Issue Hi guys,  I am facing some strange behavior on my spotify. Behavior differes a li...
  • Sebasty
  • Spotify Star
  • 5072 Views
  • 6 replies
  • 0 likes
  • Other
  • 5072 Views
  • 6 replies
  • 0 likes