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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

76209 Views

9 replies

4 likes

  • 76209 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

cpcpcpcp

Visitor

41851 Views

230 replies

21 likes

Other
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  • 230 replies
  • 21 likes

Solved!!Superuser Contribution Wake up with Spotify without smartphone

Premium FamilyMy Question or Issue Hi there,I am looking for a way to wake-up with Spotify without using a Smartphone.My problem is the following : I am a firefighter and I'm often called at night. I take my smartphone with me wich leaves my wife wit...

Casual Listener

Premium Family My Question or Issue  Hi there, I am looking for a way to wake-up with Spotify without using a Smartphone. My problem is the following : I am a firefighter and I'm often calle...

StephanC71

Casual Listener

6268 Views

4 replies

0 likes

Other
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Adjust the sound quality in the Sky receiver

PlanPremiumCountryGermany DeviceSky Go My Question or IssueHow can I change the sound quality in the Spotify app on my Sky Go receiver? I can't find a menu item there for this setting. GreetingRolf

Newbie

Plan Premium Country Germany  Device Sky Go     My Question or Issue How can I change the sound quality in the Spotify app on my Sky Go receiver? I can't find a menu item ther...

Nico

Community Legend

876 Views

1 replies

0 likes

Other
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  • 1 replies
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Solved!!Superuser Contribution Songs keeps being added back to my songs

It's been months that Avril Lavigne's song "Head Above Water" keeps being added to my songs lists almost every day. I tried removing it and after a few hours it automatically comes back. I tried leaving it in my library but if I remove it or not, it ...

Casual Listener

  It's been months that Avril Lavigne's song "Head Above Water" keeps being added to my songs lists almost every day. I tried removing it and after a few hours it automatically comes back. I tr...

aLittleShadow

Newbie

3066 Views

8 replies

0 likes

Music
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  • 8 replies
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Superuser Contribution RSS Feed Not Working Even Though Info Is There

My Question or IssueWhen I input my RSS Feed link, it says: Your podcast RSS feed is missing some things:AuthorEmail addressI'm using Libsyn and all of my information has been updated. Any insight would be appreciated.

Newbie

    My Question or Issue When I input my RSS Feed link, it says:    Your podcast RSS feed is missing some things: Author Email address I'm using Libsyn and all of my inf...

Katerina

Spotify Legend

4316 Views

1 replies

0 likes

Other
  • 4316 Views
  • 1 replies
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spotify web player will not work/connect to other devices

hi. i am having a problem with the spotify web player currently where it will not play at all and my phone won't let me connect my spotify to it (many solves to this say to connect your phone to play on spotify web browser). can i please get help? i'...

Regular

hi. i am having a problem with the spotify web player currently where it will not play at all and my phone won't let me connect my spotify to it (many solves to this say to connect your phone to play...

Nico

Community Legend

568 Views

1 replies

0 likes

Connect
Other
  • 568 Views
  • 1 replies
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Can’t play playlist videos

Ok so when spotify goes on playlist videos my music stops (which is really annoying) and when i go in the app it says “we are not able to play this video in your current location” Account region is US and the ip address is from US too i wonder if vid...

Newbie

Ok so when spotify goes on playlist videos my music stops (which is really annoying) and when i go in the app it says “we are not able to play this video in your current location”  Account regi...

870 Views

0 replies

1 likes

Music
  • 870 Views
  • 0 replies
  • 1 likes

Can't delete queue

PlanPremiumCountry UKDeviceWIndows 10 pc and Apple Ipad 2 with latest IOS updatedOperating SystemWin 10 and IOS My Question or Issue CAn't delete queue full stop. It insists on playing everything and then it still leaves the tracks in a queue which I...

Visitor

Plan Premium Country  UK Device WIndows 10 pc and Apple Ipad 2 with latest IOS updated Operating System Win 10 and IOS   My Question or Issue  CAn't delete queue full stop. I...

530 Views

0 replies

1 likes

Other
  • 530 Views
  • 0 replies
  • 1 likes

Superuser Contribution Music I've never searched for is interrupting albums I'm listening tto

Plan: PremiumCountry: USA DeviceGoogle Pixel, Macbook Pro 2018 Operating System: MacOS & Android P My Question or Issue My spotify has been randomly playing playlists I have never searched for. Oftentimes I'll open my app to see that "Sandman Breathi...

Casual Listener

Plan: Premium Country: USA   Device Google Pixel, Macbook Pro 2018   Operating System: MacOS & Android P   My Question or Issue  My spotify has been randoml...

pcartelli

Casual Listener

687 Views

4 replies

0 likes

Other
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  • 4 replies
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No music playing

PlanFreeCountryDenmark DevicepcOperating SystemWindows 10 My Question or IssueLately, I haven't been capable of playing any music. As you can see in the pictures I can't play anything. I can play everything on my Oneplus 5T. But not on pc.

Casual Listener

Plan Free Country Denmark  Device pc Operating System Windows 10   My Question or Issue Lately, I haven't been capable of playing any music. As you can see in the pictures I can't...

Antonbp5

Casual Listener

495 Views

2 replies

0 likes

Other
  • 495 Views
  • 2 replies
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Spotify is not playing songs

PlanFreeCountryMéxico DevicePC and MacOperating SystemWindows 10 and MacOS High Sierra My Question or IssueSpotify is not playing any song available in the artist current playlist, or any playlist, and it's not displaying songs in the playlists. I un...

Newbie

Plan Free Country México   Device PC and Mac Operating System Windows 10 and MacOS High Sierra   My Question or Issue Spotify is not playing any song available in the artist curr...

Nico

Community Legend

580 Views

1 replies

0 likes

Other
  • 580 Views
  • 1 replies
  • 0 likes

Workaround/3rd party app so I can get Playlist Notifications

PlanPremiumCountryU.S.DeviceSamsung Galaxy S8Operating SystemAndroid, but this is a general question that applies to Spotify overall My Question or IssueSo I have searched the Spotify community to find out if there is a way to get notified whenever s...

Casual Listener

Plan Premium Country U.S. Device Samsung Galaxy S8 Operating System Android, but this is a general question that applies to Spotify overall   My Question or Issue So I have searched th...

471 Views

0 replies

0 likes

Other
  • 471 Views
  • 0 replies
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Spotify won't play any song

PlanPremiumCountry EstoniaDevicePCOperating SystemWindows 7 My spotify is completley broken to point where i can play any song, see any playlist or do nothing. Im getting slowly mad already, it worked fine few days ago and on my phone it works fine, ...

Casual Listener

Plan Premium Country  Estonia Device PC Operating System Windows 7   My spotify is completley broken to point where i can play any song, see any playlist or do nothing. Im getting ...

AngryDevilDog

Casual Listener

808 Views

4 replies

0 likes

Other
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  • 4 replies
  • 0 likes

Mix playlists

Hello...i have a sporify premium login and i have some playlists in my spotify. i call them ks and op for example. now i want to mix them...i want to take all the music from ks and put them in op with ONE MOVE without some music are two times in the ...

Newbie

Hello...i have a sporify premium login and i have some playlists in my spotify. i call them ks and op for example. now i want to mix them...i want to take all the music from ks and put them in op wit...

Nico

Community Legend

657 Views

1 replies

0 likes

Other
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  • 1 replies
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Superuser Contribution emails received from Spotify

Hello, My profile on spotify is in English and my mother tongue is French.Why when I receive an email from Spotify it is always in Dutch? How can I do to have all communication in English and not in Dutch?thank you for your reply! Brussels, Belgium

Newbie

Hello,   My profile on spotify is in English and my mother tongue is French. Why when I receive an email from Spotify it is always in Dutch? How can I do to have all communication in English ...

Peter

Spotify Legend

482 Views

1 replies

0 likes

Other
  • 482 Views
  • 1 replies
  • 0 likes

Volvo XC40 sensus - heart doesn’t save in playlist

PremiumBelgiuMVolvo Sensus Hi, the Spotify app (downloadcenter) in my car (iPhone xr) works fine but when I have given a good song a heart (on car screen), I can’t find the song on my tablet or pc (home). It doesn’t save the song on all devices. How ...

Newbie

Premium BelgiuM Volvo Sensus   Hi, the Spotify app (downloadcenter) in my car (iPhone xr) works fine but when I have given a good song a heart (on car screen), I can’t find the song on my ta...

940 Views

0 replies

0 likes

Other
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  • 0 replies
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Solved!! Is there a multi-user shared playlist feature?

Hey there,Me and my girlfriend are both premium users. We were thinking about how it would be nice to have a comon playlist for us both to add in our fav songs so we can listen to each others'. Thing is we would need to both be able to add songs to t...

Regular

Hey there, Me and my girlfriend are both premium users. We were thinking about how it would be nice to have a comon playlist for us both to add in our fav songs so we can listen to each others'. Thi...

Nico

Community Legend

2513 Views

3 replies

0 likes

Other
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  • 3 replies
  • 0 likes

Restored playlists are always private

Deleted playlists, wether they were public or private before deletion, are always set as private when restored. I know this happens because deleting playlists makes you unfollow them and sets them as private, but making playlists return to their visi...

Newbie

Deleted playlists, wether they were public or private before deletion, are always set as private when restored.   I know this happens because deleting playlists makes you unfollow them an...

580 Views

0 replies

0 likes

Other
  • 580 Views
  • 0 replies
  • 0 likes

A question about songs not available on Spotify

PlanPremiumCountry CanadaDevice(PC and LG G4)Operating System(Windows 10 and Android 6.0) My Question or Issue How come some decent/popular artists don't upload all of their songs and make them available? I really don't get it. SoundCloud are doing b...

Newbie

Plan Premium Country  Canada Device (PC and LG G4) Operating System (Windows 10 and Android 6.0)   My Question or Issue  How come some decent/popular artists don't upload all...

Mantisentil

Community Legend

1559 Views

1 replies

0 likes

Music
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  • 1 replies
  • 0 likes

Switching accounts on Bluesound

The Bluesound Powernode 2i is a great wireless system for streaming music on HiFi speakers. However, it seems that when using Spotify, only one account can connect with Bluesound. That's no use in a family with each member using his/her own Spotify a...

Newbie

The Bluesound Powernode 2i is a great wireless system for streaming music on HiFi speakers. However, it seems that when using Spotify, only one account can connect with Bluesound. That's no use in a ...

598 Views

0 replies

1 likes

Connect
Other
  • 598 Views
  • 0 replies
  • 1 likes

Web player: Playing an ad consumes a lot of CPU which leads to a browser crash

Operating System: Fedora and Windows 10 (doesn't matter, appears on both)Browser: Firefox and Google Chrome (doesn't matter, appears on both)Player: Web player After I play a few songs, sometimes there are longer ads with 30 seconds and sometimes the...

Regular

Operating System: Fedora and Windows 10 (doesn't matter, appears on both) Browser: Firefox and Google Chrome (doesn't matter, appears on both) Player: Web player   After I play a few songs, ...

570 Views

0 replies

0 likes

Other
  • 570 Views
  • 0 replies
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