Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Plan
Free
Country
America
Device
Motorola
Operating System
Android
My Question or Issue
I had enhance button for around a week or two when it was missing today. I don't know how I got it but I never paid for it and when I checked my Spotify today, the enhance button was missing. Could you tell me what happened and how I can get it back?
Solved! Go to Solution.
Hey @badysst,
Thanks for getting back to us!
The test that Spotify is currently running is for our Premium users. If you don't see smart shuffle button - it means that you're not in included into the testing group.
However, we appreciate you taking the time to share your feedback with us and will make sure to pass it onto the right team, as we always strive to improve your experience.
Hope this clears things up.
Cheers!
Hey @badysst,
Thank you for reaching out to the Community and welcome.
At Spotify, we're often testing and launching improvements and new features. This means you might see something on the app your friend doesn't, or get a new feature to try temporarily.
When the Enhance button is not displayed in the app, it could be part of a test for the new Smart Shuffle. This test includes the Enhance function on the Shuffle feature adding songs recommendations to your playlists. To check if you have this, hit the Shuffle button twice in the Now playing view to display the new option.
We appreciate your feedback regarding this feature.
If anything else comes up, don't hesitate to ask.
I don't see any shuffle button after hitting it twice on my phone. Does that mean that the test feature isn't there for me?
Hey @badysst,
Thanks for getting back to us!
The test that Spotify is currently running is for our Premium users. If you don't see smart shuffle button - it means that you're not in included into the testing group.
However, we appreciate you taking the time to share your feedback with us and will make sure to pass it onto the right team, as we always strive to improve your experience.
Hope this clears things up.
Cheers!
Plan
Free/Premium
Country
Device
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)
Operating System
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…