Full version of audiobook

[#1]

I cannot access the full version of a book. Im only getting 5 mins in each chapter. I am the account manager.

[MihailY]

Hey,

Thanks for reaching out.

To investigate this further, can you send us the following:

• The model, OS version, and Spotify version of the device this occurs on.
• The name of the audiobook.
• A short video of how things look on your end.

It would also be helpful if you can try the following troubleshooting steps:

• Check if the same happens on a different device/the web player.
• If it doesn't, you can try logging out and back in a couple of times and/or reinstalling the app.

Keep us posted.