Galaxy watch app bug

[Yuv789]

I'm using the app on Samsung galaxy watch ultra with Hebrew system language (rtl) and I'm unable to swipe in the app from the main screen and therefore unable to pick songs to play.

When I'm trying to swipe left nothing happens (probably because the rtl changes sides), when I'm trying to swipe right it takes me out from the app (like pressing the back button)

[Ivelina]

Hey there @Yuv789,

Thanks for posting in the Community and welcome!

Did you notice when this started happening and if it was after something specific? Were you able to swipe before?

Would it be possible to change the system language of the watch to test if the same behavior would persist in the Spotify app?

Additionally, let us know if you've performed any troubleshooting steps so far so we can avoid repeating any of them.

I recommend reinstalling the Spotify app both on your phone and the watch and if that doesn't make a difference, try re-pairing your watch with your phone, then reinstall the apps again.

Lastly, it'be great if you could send us a video of the behavior so we can take a look. You can either attach it here via the Insert Video option in the post editor or upload the video to Google Drive and share the link with us.

We'll be on the lookout for your response. 

[Yuv789]

Hi

After changing the system language to English everything works fine, but when changing back to Hebrew the problem returns.

I've tried the troubleshooting you suggested but with no success.

I'm attaching a video

[OscarDC]

Hey @Yuv789,

Thank you for keeping in contact and for the info shared.

We appreciate the video you attached to your response. In order to investigate this further with internal teams, would you mind sending the OS version your Watch is currently running in your next response?

We'll be on the lookout.

[Shaykir1]

I also have the same issue with my Samsung watch 5, the current version is 14.  Wear OS version is  5. 

[Dessi]

Hey @Shaykir1,

Thanks for reaching out and for the info you've provided!

We've reported this to our tech folks, so that they can have a closer look and investigate what's happening. We'll let you know as soon as we hear back from them and have an update.

Take care.

[Levberger1989]

Experiencing the same issue please solve! 

[Shaykir1]

Any update? 

[fvh7nej0eugm4kiq0qrh]

Spotify on my Samsung Watch 4 also stopped working in Brazil, when it opens it freezes, there are no more navigation screens or download options.

[igor8s]

I have the same issue for Hebrew interface - unable to swipe, please solve. 

Galaxy watch ultra, Wear OS 5.0, One UI 6.0

[Maria]

Hey everyone,

Thanks for posting in this thread!

At the moment, we have no news to share about this. It has been passed on to the right team, however, as mentioned earlier in the thread.

And while we can't give a specific timeframe for if or when the issue with the watch app will be fixed, we recommend always keeping your devices, as well as the Spotify app up-to-date. This is to ensure you get the latest fixes and features as soon as they're released.

Cheers!

[jake0293]

same issue
Galaxy Watch 7 . Wear OS 5.0 .   One UI 6.0 

[Udital2]

Same isseu with my sgw 6 classic. Rtl (hebrew)