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Having to resync all offline tracks on new HTC One M8 for Windows(8.1)

Having to resync all offline tracks on new HTC One M8 for Windows(8.1)

I switched from an iPhone to the HTC One M8 for Windows and Spotify keeps losing all its offline files... I am on my 3rd resync... I have uninstalled and reinstalled twice now... Rebooted several times... Any help or thoughts?

 

-Jeremiah

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5 Replies

Are you saving to phone memory or an SD card?

Peter
Spotify Community Mentor and Troubleshooter

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I have tried both... It resets all the Spotify settings back to the original state... It only happens every 2 weeks now that it's installed on the memory card instead of the phone. 

Does that device appear multiple times here?
https://www.spotify.com/account/offline-devices/

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Does you clock ever reset to some date in the past?

 

If you run Spotify with the wrong date then all offline data is lost.

It showed 3 different offline devices for the same phone!! I deleted all but the newest one, I'll let you know if that helped

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