Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Free
Country
USA
Device
iPhone 7
Operating System
iOS 11.3
My Question or Issue
I can’t open any of my playlists because it keeps saying that the link can’t be opened on my device. How do I fix this?
I have the exact same problem and it’s pretty dang frustrating. I get that pop up notification saying Spotify can’t open the link. Not sure how to fix it
Me too! I don’t know why that is happening!
I having the same issue! I even tried re downloading the app, but nothings worked 😞
Same here, something is wrong
Same here, something must be wrong
Happening to me too! It just started around 15 minutes ago and I’ve never had this problem before. I hope somebody can figure it out soon.
Dude, same! It started up maybe 30 mins ago and it’s super annoying- I’m guessing it’s happening to a lot of people.
Same here only Im in europe, runing on the same iOS and iPhone 7
Anyone know what happen to Spotify?? I tried to restart my phone, delete and re-install the app but still have the same problem
Same, just updated phone as well and still not working
I’ve been looking through a couple posts about this problem, and saw a consistent problem. Everyone who’s Spotify playlists aren’t working don’t have premium, and I am having the same problem where I can’t open playlists and I don’t have premium either. Just a thought, but now is Spotify making us pay for playlists?
Same for me, I’ve been trying to fix it by deleting it and downloading it again but nothing works. Hope someone finds a solution!
Me too! And I deleted and reloaded the app.
This is happening to me too.
Me too
same here every time i try to hit one of my playlists it says it can’t open it, i hope someone figures something out soon 😕
same here every time i try to hit one of my playlists it says it can’t open it, i hope someone figures something out soon 😕
I can’t open anything except for artists and full albums, and it doesn’t show the songs in the album either
Yeah this is happening to me too, this has never happened to me before so I’m quite confused on why this is happening. For me the problem started 10-15 mins ago and I was listing to one of my playlists but I tried to open another, and I couldn’t. Although it continued to play the song, so I don’t know if they are fixing something or not, but hopefully this problem is solved soon 😕
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…