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Keine Musik

Keine Musik

Titell werden nur angespielt dann pausiert oder übersprungen alles ohne ton
Sowohl über android und Apple
Ansonsten laufen 4k videos ohne Probleme.
Am Internet liegt es nicht.
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1 Reply

Hey there,

Thanks for reaching out! Hope you don't mind us replying in English, as it's the official language on the Community.

 

Just to check, after you press play, does the songs start playing directly without any sound, or does the sound disappear at any specific points? Also, are you connected to wireless headphones or speakers when this happens?

 

If possible, could you ask a friend or a family member to log into their own Spotify account on any of your devices to see if the same thing occurs?

 

It would also be helpful if you could send a video showing how things look from your end, so that we can have a look as well. If the files are too large to attach here in the Community, you can send them to us via Google Drive or as unlisted YouTube videos.

 

We'll keep an eye out for your reply.

MariaModerator
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