Lock Screen not working

[GentleJayJee]

My Issue

So I was clearing my notifications while listening to music and I pressed the clear all button and then the Spotify Lock Screen bar thingy that pauses, previous song, next song etc disappeared and I have done like everything to fix it but nothing is working,

[MihailY]

Hey @GentleJayJee,

Thanks for reaching out.

Just to be on the safe side, can you please confirm you've already tried enabling notification permissions and lock screen permissions for Spotify? You can also try enabling Background App Refresh and restarting your phone.

As a last resort, you can also try clean reinstalling the app using these steps. As a heads up, you won't lose your saved music in the process, but you'll need to redownload your offline playlists.

Let us know how it goes.

[GentleJayJee]

I mean none of these worked for some reason but gladly when I woke up this morning everything was back to normal

[Eni]

Hey @GentleJayJee, 

Thanks for getting back to us and letting us know. 

Great news! Give us a shout if it starts misbehaving again, we'll be here to help. 

Have a good one 🙂