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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61048 Views

7 replies

4 likes

  • 61048 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38462 Views

215 replies

19 likes

Other
  • 38462 Views
  • 215 replies
  • 19 likes

Superuser Contribution Clicking on widget on locked screen opens Spotify and starts new song.

Before the update Spotify would open and play my current song. Now it opens Spotify and change song and playlist. Very annoying.

Visitor

Before the update Spotify would open and play my current song. Now it opens Spotify and change song and playlist. Very annoying.

VenzL

Visitor

1789 Views

10 replies

3 likes

  • 1789 Views
  • 10 replies
  • 3 likes

Superuser Contribution Why does Spotify say "Couldn't find that playlist" on every playlist?

When I click on any playlist, it says "Couldn't find that playlist". When I click on the home page it says "something went wrong". I have no problems with internet, I have a Spotify premium account and I'm on a Chromebook.

Visitor

When I click on any playlist, it says "Couldn't find that playlist". When I click on the home page it says "something went wrong". I have no problems with internet, I have a Spotify premium account a...

maxipad444

Visitor

567 Views

2 replies

1 likes

  • 567 Views
  • 2 replies
  • 1 likes

Superuser Contribution DATA FOR STATS FM

I asked Spotify for my data in july and i still have not received them, it has been 4 months now...I paid for Stats FM, i would like to be able to use it.

Visitor

I asked Spotify for my data in july and i still have not received them, it has been 4 months now...I paid for Stats FM, i would like to be able to use it. 

Ivelina

Moderator

1589 Views

1 replies

0 likes

Music
Other
  • 1589 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not working

My spotify is not working on my computer at all, it won't even load. Additionally, I cannot listen to any podcasts on my phone with the app open.

Visitor

My spotify is not working on my computer at all, it won't even load. Additionally, I cannot listen to any podcasts on my phone with the app open.

Maria

Moderator

221 Views

1 replies

0 likes

  • 221 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution The podcast embed function is broken

The podcast website embed functionality is broken -- I have two different podcasts and both are showing a broken error:Page not availableSomething went wrong, please try again later.I'm using the embed code given by the Spotify website:{iframe style=...

Regular

The podcast website embed functionality is broken -- I have two different podcasts and both are showing a broken error: Page not available Something went wrong, please try again later. I'm usi...

nepster

Regular

1845 Views

13 replies

1 likes

  • 1845 Views
  • 13 replies
  • 1 likes

Solved!!Superuser Contribution How can I stop getting podcast ads on Android Auto?

I have Spotify Premium and get no ads while listening to a podcast on my phone or pc. However, when I listen to the same podcast using Android Auto in my car I do get ads between podcast episodes. These ads are not even in my language (I'm Dutch and ...

Newbie

I have Spotify Premium and get no ads while listening to a podcast on my phone or pc. However, when I listen to the same podcast using Android Auto in my car I do get ads between podcast episodes. Th...

Ivelina

Moderator

618 Views

1 replies

0 likes

  • 618 Views
  • 1 replies
  • 0 likes

Superuser Contribution how do I link to a friend's playlist

I want to access a playlist that someone else has created. He gave me his shared profile name, but see no way to access this. Support is not helpful.

Visitor

I want to access a playlist that someone else has created. He gave me his shared profile name, but see no way to access this. Support is not helpful.

Yordan

Moderator

212 Views

1 replies

0 likes

  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't find the button to download songs and I have premium individual.

I can't find the button to download songs and I also cannot find the playlist for downloaded songs. I have Premium Individual.

Music Fan

I can't find the button to download songs and I also cannot find the playlist for downloaded songs. I have Premium Individual.    

Joan

Moderator

217 Views

1 replies

0 likes

Other
Samsung
  • 217 Views
  • 1 replies
  • 0 likes

Unify app listening session behavior on mobile

Hello Spotify team! I'm not exactly sure when it happened, but for a few months now the mobile app exposes a weird behavior when I connect it to my car. It used to be the case that all my devices running a Spotify app were separate in terms of their ...

Visitor

Hello Spotify team!   I'm not exactly sure when it happened, but for a few months now the mobile app exposes a weird behavior when I connect it to my car.   It used to be the case that ...

223 Views

0 replies

0 likes

  • 223 Views
  • 0 replies
  • 0 likes

Superuser Contribution Start page: "Recently listened to" tiles are gone

PlanPremiumCountryGermanyDeviceMacbook Pro 2023 M3 Pro, Nokia 7.2, All BrowsersOperating SystemmacOS Sequoia, Android 11 My Question or IssueHello, on my Spotify start page the 6 or 8 tiles on top, where my recently listened to music used to be liste...

Newbie

Plan Premium Country Germany Device Macbook Pro 2023 M3 Pro, Nokia 7.2, All Browsers Operating System macOS Sequoia, Android 11   My Question or Issue Hello, on my Spotify start page t...

Ivelina

Moderator

195 Views

1 replies

0 likes

Other
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account cant connect to the internet speaker

My friend can use my internet speaker, i cant. I log in in his mobile. It dosent work with my account. He log in in my mobile ... He can do the playback. If i log me back again in my account on my mobile i cant. Is it because i have Family ? Before i...

Casual Listener

My friend can use my internet speaker, i cant. I log in in his mobile. It dosent work with my account. He log in in my mobile ... He can do the playback. If i log me back again in my account on my...

Ivelina

Moderator

186 Views

1 replies

0 likes

  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution How Do I view the rss feed for a podcast

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Vasil

Moderator

1594 Views

2 replies

1 likes

Other
  • 1594 Views
  • 2 replies
  • 1 likes

Superuser Contribution Problemas con mis lanzamientos

Hola buenas escribo para saber qué pasa que hice un lanzamiento recientemente y me llegó el mensaje que ya estaba disponible en spotify pero cuando entro en mi perfil de spotify artist no me aparece el nuevo lanzamiento

Visitor

Hola buenas escribo para saber qué pasa que hice un lanzamiento recientemente y me llegó el mensaje que ya estaba disponible en spotify pero cuando entro en mi perfil de spotify artist no me aparece ...

Ivelina

Moderator

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle Won't Work with Filter

PlanPremiumCountryUSADevicePC via AppOperating SystemWindows 10 My Question or IssueWhen selecting a filter at the top of my liked playlist, for example Indie, trying to shuffle between those filtered songs, Spotify still plays my complete catalog of...

Newbie

Plan Premium Country USA Device PC via App Operating System Windows 10   My Question or Issue When selecting a filter at the top of my liked playlist, for example Indie, trying to shuf...

Maria

Moderator

522 Views

3 replies

2 likes

  • 522 Views
  • 3 replies
  • 2 likes

Superuser Contribution How to get podcast transcript to be full screen?

Hi, I can see the podcast transcript in small print playing alongside the audio. How do I get it to go full screen so I can read along more comfortably?

Casual Listener

Hi,  I can see the podcast transcript in small print playing alongside the audio.  How do I get it to go full screen so I can read along more comfortably?

DiscoShip

Casual Listener

2499 Views

2 replies

0 likes

Other
  • 2499 Views
  • 2 replies
  • 0 likes

Superuser Contribution Hi! Why does the music is playing without sounds?

I opened my spotify and select a song to play, but it doesn't have a sound. I tried to use an earbuds and it's working fine. Tried to play a sounds to another application as well and it is working fine too. What to do in this scenario?

Visitor

I opened my spotify and select a song to play, but it doesn't have a sound. I tried to use an earbuds and it's working fine. Tried to play a sounds to another application as well and it is working fi...

Ivelina

Moderator

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution pitching to playlist editors

I'm a young singer songwriter in New Zealand. I have had two songs released by Play It Strange as I’ve been a finalist in two youth song writing competitions that they run annually. Both songs have been released as part of a Play it Strange album whi...

Casual Listener

I'm a young singer songwriter in New Zealand. I have had two songs released by Play It Strange as I’ve been a finalist in two youth song writing competitions that they run annually. Both songs have b...

Novy

Moderator

815 Views

1 replies

0 likes

  • 815 Views
  • 1 replies
  • 0 likes