Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


[Other] Google Home MINI Ordering Issues

[Other] Google Home MINI Ordering Issues



I recently signed up for spotify premium to claim my google home mini. After signing up, I ended my premium as I have a seperate spotify account with a different email that I continue to use premium on. Upon trying to claim my google home mini through the link sent by spotify, I get brought to a screen that prompts me to purchase a premium family plan on spotify. I was expecting to go to a page to enter specifics about what I want for my google home mini (Ie. color etc).  I told spotify support about this issue, but they have been unhelpful so far. I was told that I should have an email sent to me by google, however that never came. What should I do? It has been almost 2 weeks and it seems like spotify is giving me the run around. Any help is appreciated, thanks. 

0 Replies

Suggested posts