Paying for Premium but still getting adverts?

[Hump3i]

I keep trying to listen to podcasts and often will get adverts before streaming a podcast. I pay for a premium account and this is completely unacceptable. I'd understand if they were embedded ones by the speaker however ones from Spotify itself is not OK.

Please help prevent this from happening again.
Thank you,
Isabel

[Maxim · Accepted solution]

Hey there,

Thanks for coming to the Community.

Spotify advertises that a Premium user can listen to music without ad interruptions (as can be seen here), which is one of the key benefits of a Premium subscription. However, podcasts for both free and Premium users may include ads, and they can be either host-read endorsements, sponsorships or audio adverts within the podcast track itself.

A special feature is available that can dynamically insert ads within a podcast stream. This can be enabled or disabled by the podcast publishers. The desire here is to provide some added value for those who want to host their podcasts on Spotify.

The teams at Spotify understand that there might be some confusion on the fact that Premium comes with ad free music listening, but doesn't cover podcasts.

Hopefully this explanation provides you with a better understanding of the Premium subscription and the ads that you listened to. Apologies if this was not made sufficiently clear before.

Spotify cares about their users' opinion and they're doing their best to expand on the information sources available to be more transparent. 🙂

[Spud4]

this is not really a solution. I pay for Premium and im quite annoyed by it. I dont want ads in my podcasts it defeats the purpose for me having Premium as im a huge fan of Podcasts. Put one on to sleep with, almost asleep and BAM !!! hit with a much louder ad , skip that, BOOM !! theres another one, and one more for goodluck...now im wide awake again !! Theres is absolutely NO point paying for Premium with greedy podcasters as most are making money already on other sites like Youtube, TikTok etc

[fiza2]

disgusting, unsubsribed

[Domranman]

I’m getting advertisements while listening to music not podcasts and having just subscribed to premium from free I’m not happy 😡