Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I just installed my pioneer avh-5800 and I am experiencing the same issue. Music plays and song info shows up fine, but album art won't show up. If I disable the Spotify integration and use the iPod portion of the radio the album art will display for most songs. Does anyone have any solutions?
Just installed Pioneer AVH-4800BS and no Album art showing up either... very disappointed!
Hi, i bought the same avh-x2800bs and i am very disapointed with the same problem, it was the most atractive feature to take my choice when i was looking for some multimedia player, and now seems that there is no solution!!
any help for this?
I see some videos on youtube where the artwork displays correctly on this Pioneer head unit.
On my avh-x5800bhs I reflashed with the most current firmware even though I had the same firmware on the unit already. After that my spotify started working properly.
No solution for me.
My firmware is up to date but no album art.
I have the same problem with my recent radio AVH-X390BS. I would like you resolve this bug. The album art should be displayed in the screen as Pandora does.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…