Playlists not loading on NowTV

[AndrewDLarkin57]

Noticed today (21/03/17) that my playlists are not loading onto the NowTV Spotify app. Never happened before. There is not even a Playlist section just Search, What's New, Top Tracks, Accounts. I reloaded the app and also logged out and in again (I use login via Facebook option) Playlists are fine on my laptop app and Amazon fire app. Please help. Andrew

[AndrewDLarkin57]

Hey there @AndrewDLarkin57 and @Sheywood, welcome both to the community!

This seems to be a current issue that Spotify is aware of. Please add your feedback in this thread as well as keep an eye there for any updates 🙂

Hope this helps!

K

[Sheywood]

Same here

[KatesHere]

Hey there @AndrewDLarkin57 and @Sheywood, welcome both to the community!

This seems to be a current issue that Spotify is aware of. Please add your feedback in this thread as well as keep an eye there for any updates 🙂

Hope this helps!

K

[benfoot]

Having the exact same problem with now tv spotify app

[Gemini05]

Yes, same here...went to load my playlists today 24 March and the playlist options had been removed....not happy about this at all and it needs to be resolved asap.

[Sheywood]

Still not working, it was after the roku update on the 26th march

[Sheywood]

16th

[MattJn15]

Same for me... anyone found a fix?

[xitsa_ellax]

Having the same issue right now and I am so frustrated 😕 if anybody finds a fix please let everyone know asap x

[CherryB]

Ah, I'm having the same problem too..glad I found this thread as I thought I was doing something wrong. Hopefully just a glitch that will be solved soon. 

[glcohen]

The same thing has happened on my Roku 3 and Black NowTV box.  There is no way to get to the Playlist menus.  On a Windows 10 PC Spotify still works correctly. Removing and reinstalling Spotify has not helped.  

[CENTRECIRCUIT]

I have same problem today. Changed my password 5 times but not getting playlist on nowtv and it says my account is used

[AndrewDLarkin57]

I wouldn't hold your breath that this will be resolved. Seems to be the result of a software upgrade last month and so far no sign that Spotify are remotely interested in addressing the problem. I have resorted to streaming my playlists to my TV soundbar directly from a laptop using bluetooth.

[alanburge99]

its a real pain....needs to get fixed soon

[Chloe39]

Also having the same problem! So annoying

[Abzi229]

Same problem here, for about 2 months now. So annoying!

[AndrewDLarkin57]

I have now given up with my NowTV box for Spotify and moved to a Amazon Fire TV stick instead.

[gothica1951]

Same here I'm Spotify Premium paying £9.99 per month,,, this is NOT good enough, please sort it whoever's fault it is, Spotify or Now tv. Ya gonna loose a lot of Premium payers otherwise!!!! 

[Coke2371]

Got same issue only took out premium so could run it through now tv box so waste of money

[CherryB]

I have the same problem loading it on my tv..immensely frustrating, and I refuse to pay premium membership cost for what amounts to the free service. I paid for premium so I could play it via my NowTV box but it's not happening. Cancelled for now.