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My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 16045 Views
  • 8 replies
  • 1 likes
  • Other
  • 16045 Views
  • 8 replies
  • 1 likes

Spotify connect problem - JBL L16

Hello, I got problem with spotify connect on JBL L16. Everything went ok till today. Now I cannot connect to spotify connect from any device (macbook, PC, iphone). Sometimes it connected but only for while. It even play song for only one second and t...

  • Casual Listener
  • Hello,   I got problem with spotify connect on JBL L16. Everything went ok till today. Now I cannot connect to spotify connect from any device (macbook, PC, iphone). Sometimes it connected but...
  • Guilimote
  • Music Fan
  • 2444 Views
  • 19 replies
  • 0 likes
  • 2444 Views
  • 19 replies
  • 0 likes

No download / offline option on Windows 10 mobile

HiNot used my spotify account for a while but decided to go back to it recently and opted for premium membership. However I am using a Microsoft Windows Phone with 10 mobile and I cannot see or figure out anyway of downloading / listening off line th...

  • Newbie
  • Hi Not used my spotify account for a while but decided to go back to it recently and opted for premium membership. However I am using a Microsoft Windows Phone with 10 mobile and I cannot see or fig...
  • 331 Views
  • 0 replies
  • 1 likes
  • 331 Views
  • 0 replies
  • 1 likes

ad music cannot be stopped

hi, the music ads were really annoying. now they cannot be stopped...please do something. the control buttons disappear immediately as the music starts

  • Casual Listener
  • hi, the music ads were really annoying. now they cannot be stopped...please do something. the control buttons disappear  immediately as the music starts    
  • ashdhsfjh
  • Casual Listener
  • 370 Views
  • 2 replies
  • 2 likes
  • 370 Views
  • 2 replies
  • 2 likes

DAC marantz NA11-S1 not in device list

Hello, I would like to listen to the music directly into my Marantz NA11-S1 DAC using the Spotify app on my android tablet but the DAC is not showing-up into the device list in the app.I mean, I have the DAC connected to Spotify, it has this option, ...

  • Newbie
  • Hello,   I would like to listen to the music directly into my Marantz NA11-S1 DAC using the Spotify app on my android tablet but the DAC is not showing-up into the device list in the app. I m...
  • 487 Views
  • 0 replies
  • 0 likes
  • 487 Views
  • 0 replies
  • 0 likes

Solved!! onkyo tx-nr525 cannot login...

Hi, I just bought an Onkyo TX-NR525 receiver, and have it setup on my network. But when I try to connect to spotify, then I get the following message: "Login Error. Please Check your account information. For help with your password visit spotify.com"...

  • Casual Listener
  • Hi,   I just bought an Onkyo TX-NR525 receiver, and have it setup on my network. But when I try to connect to spotify, then I get the following message:   "Login Error. Please Che...
  • boze44
  • Newbie
  • 5027 Views
  • 5 replies
  • 0 likes
  • Onkyo
    Other
  • 5027 Views
  • 5 replies
  • 0 likes

High-quality 320kbps w/ Samsung & PS4 App

Hello, does the Spotify app on PS4 and recent Samsung Tizen OS stream music at 320kbps by default?

  • Newbie
  • Hello, does the Spotify app on PS4 and recent Samsung Tizen OS stream music at 320kbps by default? 
  • Nemesistheory89
  • Newbie
  • 453 Views
  • 1 replies
  • 1 likes
  • Samsung
  • 453 Views
  • 1 replies
  • 1 likes

Can i sync or do I have to download again and again...

I have spotify premium and most if not all my music from spotify is saved to my phone (Galaxy S5)... I have spotify on my other phone and also my laptop too. They all stay in sync with created playlists etc yet the files are not available offline on ...

  • Newbie
  • I have spotify premium and most if not all my music from spotify is saved to my phone (Galaxy S5)... I have spotify on my other phone and also my laptop too. They all stay in sync with created playli...
  • itu_
  • Community Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 328 Views
  • 1 replies
  • 0 likes

Doesnt accept my img

i have atempted to change the img of my own playlist, but all the time spotify rejects my imgs and it says too smal bla bla 300x300, but it doest work with nothing not even with 1024x768. im looking for something of Korn and Coal Chamber.

  • Newbie
  • i have atempted to change the img of my own playlist, but all the time spotify rejects my imgs and it says too smal bla bla 300x300, but it doest work with nothing not even with 1024x768. im looking ...
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes

Spotify for brands, No response /Contact form

I am asking this on behalf of an advertising agency i work with.I have submitted a contact form on the spotify for brands page several times to get information about advertising on Spotify, I have never recieved a reply and follow up. The window is c...

  • Casual Listener
  • I am asking this on behalf of an advertising agency i work with. I have submitted a contact form on the spotify for brands page several times to get information about  advertising on Spotify, I...
  • SimonWeiz
  • Casual Listener
  • 481 Views
  • 1 replies
  • 0 likes
  • Denon
    Logitech
  • 481 Views
  • 1 replies
  • 0 likes

Alexa and Crossfade

Hi thereI have a problem with my Echo Dot (Alexa) When I try to crossfade via Alexa, the music stops at the end, and wait for x sec before playing the next song.When I do this on my laptop, it works fine. Crossfade 12 sec.When I do this on my phone, ...

  • Casual Listener
  • Hi there I have a problem with my Echo Dot (Alexa)  When I try to crossfade via Alexa, the music stops at the end, and wait for x sec before playing the next song. When I do this on my laptop...
  • Razor_101
  • Casual Listener
  • 12789 Views
  • 5 replies
  • 11 likes
  • Other
  • 12789 Views
  • 5 replies
  • 11 likes

Unknown Device

So i was playing and had Spotify open on my other screen and suddenly a message poped up sayin Device is avaible. I am sure that spotify is only running on One device at that time ( on my PC ). And the new Device that appeared is a device i never hea...

  • Newbie
  • ...till shows as avaible and i dont want it there. I also posted a screenshot of the Device. ( Pinell Supersound 0022612faa08 ) Help please.
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Radio not appearing in web player

Tried to play spotify from the web player (since I can't get the desktop app to work, but that's another post) and there is no "radio" button anymore... I can see playlists, and search artists etc. but there is no "play radio" option on the artists e...

  • Music Fan
  • Tried to play spotify from the web player (since I can't get the desktop app to work, but that's another post) and there is no "radio" button anymore... I can see playlists, and search artists etc. b...
  • 163 Views
  • 0 replies
  • 0 likes
  • Other
  • 163 Views
  • 0 replies
  • 0 likes

Unable to play more than one song with sonos and spotify

Hello everybody,I use a Sonos playbar with sub, bridge and i have a spotify account premium. Not first installation.I bought Sonos 3 years ago, I have a premium account since August 2016; and everything has always worked correctly.When i select an ex...

  • Newbie
  • Hello everybody, I use a Sonos playbar with sub, bridge and i have a spotify account premium. Not first installation. I bought Sonos 3 years ago, I have a premium account since August 2016; and eve...
  • 358 Views
  • 0 replies
  • 1 likes
  • 358 Views
  • 0 replies
  • 1 likes

Solved!! Can't login to web player - FB button doesn't work and says my login and pw are wrong

Hi, I can't seem to login to the web player. My account is linked with Facebook but the FB button doesn't work (might be blocked in office environment, however I'm logged in with Facebook on the same browser) so I tried the other way; with my FB user...

  • Visitor
  • Hi, I can't seem to login to the web player. My account is linked with Facebook but the FB button doesn't work (might be blocked in office environment, however I'm logged in with Facebook on the same...
  • user-removed
  • Not applicable
  • 1002 Views
  • 5 replies
  • 1 likes
  • Web Player
  • 1002 Views
  • 5 replies
  • 1 likes

Superuser Contribution Can't login in the web player using facebook.

I'm trying to log in using my facebook account (I can login just fine in the spotify "main" site) in the web player but it just says "incorrect username and password" over and over, I've tried to login using my mail and facebook password but it didn'...

  • Newbie
  • I'm trying to log in using my facebook account (I can login just fine in the spotify "main" site) in the web player but it just says "incorrect username and password" over and over, I've tried to log...
  • user-removed
  • Not applicable
  • 791 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 791 Views
  • 2 replies
  • 0 likes

Make website more user friendly for problems

I recently tried to cancel my premium account and clearly was unsuccessful as continued to be charged for 2 subsequent months. On trying to rectify this I found the website difficult to find any real information on how to contact someone to sort it o...

  • Newbie
  • I recently tried to cancel my premium account and clearly was unsuccessful as continued to be charged for 2 subsequent months. On trying to rectify this I found the website difficult to find any real...
  • wolflambert
  • Roadie
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Solved!! Spotify´s updated terms

Hi,I can't hear any music on any of my devices because I have to agree on spotifys updated terms from around November, which I haven't done yet. I am connected with my Facebook and I am wondering if the new updated terms is allowing spotify to use an...

  • Casual Listener
  • Hi, I can't hear any music on any of my devices because I have to agree on spotifys updated terms from around November, which I haven't done yet. I am connected with my Facebook and I am w...
  • musiccornercv
  • Roadie
  • 423 Views
  • 3 replies
  • 0 likes
  • Web Player
    Windows
  • 423 Views
  • 3 replies
  • 0 likes

Spotify Quality on Amazon Echo

Comparing the sound quality of spotify and amazon music on Amazon's echo dot, spotify falls behind. It seems like amazon music uses a higher bitrate on this device. Is there a way to determine or set the audio quality / bitrate of spotify on this dev...

  • Newbie
  • Comparing the sound quality of spotify and amazon music on Amazon's echo dot, spotify falls behind. It seems like amazon music uses a higher bitrate on this device. Is there a way to determine or set...
  • 3006 Views
  • 0 replies
  • 9 likes
  • Other
  • 3006 Views
  • 0 replies
  • 9 likes

Update the WebOS app!

I have an LG smart-tv with WebOS, and the spotify app is so out of date! You can't even queue a song? It even has the old logo!Are there any plans on updating the app?

  • Newbie
  • I have an LG smart-tv with WebOS, and the spotify app is so out of date! You can't even queue a song? It even has the old logo! Are there any plans on updating the app?
  • user-removed
  • Not applicable
  • 389 Views
  • 1 replies
  • 1 likes
  • Other
  • 389 Views
  • 1 replies
  • 1 likes

Switching Accounts and Transferring Music

I used to share a premium account with my family, but eventaully we got fed up with cutting eachother off when we tried to listen to music at the same time. We are in the process of switching to a family plan now, but I have all my music saved under ...

  • Newbie
  • I used to share a premium account with my family, but eventaully we got fed up with cutting eachother off when we tried to listen to music at the same time. We are in the process of switching to a fa...
  • 450 Views
  • 0 replies
  • 0 likes
  • music
  • 450 Views
  • 0 replies
  • 0 likes