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Solved!! Spotify app immediately crashes when opened.

PlanPremiumCountryAustraliaDeviceApple M1 Macbook ProOperating SystemMacOS Tahoe 26.1 (25B78) My Question or IssueAs you can see in the attached screen recording, when I try and open the spotify app it immediately crashes, I've updated my OS, reinsta...

Casual Listener

ri3mann

Casual Listener

103891 Views

58 replies

11 likes

  • 103891 Views
  • 58 replies
  • 11 likes

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

81554 Views

9 replies

4 likes

  • 81554 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

GabrielV95

Casual Listener

43112 Views

233 replies

21 likes

Other
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  • 233 replies
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Spotify Connect Zone 2 Only on Hi-Fi Receivers

Hi! Has anyone on the community had any luck playing Spotify Connect (or Chromecast...ing) on a rather modern Hi-Fi receiver on Zone 2 only? I've just installed my brand-new Sony STR-DN1080 and had no success whatsoever trying to listen to Spotify Co...

Newbie

Hi! Has anyone on the community had any luck playing Spotify Connect (or Chromecast...ing) on a rather modern Hi-Fi receiver on Zone 2 only?   I've just installed my brand-new Sony STR-DN1080 ...

3103 Views

0 replies

8 likes

Connect
Sony
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  • 0 replies
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Solved!! spotify and subscription with rogers

I have a spotify account with rogers that i want to cancel, however rogers point me to spotify and spotify says to contact my phone company...here the message"Your subscription is associated with our partner Rogers, please refer to Rogers for questio...

Newbie

I have a spotify account with rogers that i want to cancel, however rogers point me to spotify and spotify says to contact my phone company... here the message "Your subscription is associated with...

user-removed

Not applicable

1406 Views

2 replies

0 likes

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  • 2 replies
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Change "wake up happy" playlist made by spotify

https://open.spotify.com/user/spotify/playlist/37i9dQZF1DX0UrRvztWcAU This playlist isn't happy. There is songs about cheating and breakups. Why would someone want to listen to that in the morning?? Sure there is good songs in this playlist but I thi...

Newbie

https://open.spotify.com/user/spotify/playlist/37i9dQZF1DX0UrRvztWcAU   This playlist isn't happy. There is songs about cheating and breakups. Why would someone want to listen to that in the m...

484 Views

0 replies

0 likes

  • 484 Views
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Spotify and bose soundtouch app.

When I play a spotify playlist using the bose soundtouch app some tracks are greyed out and sometimes I get the message track can't be played in this country. I dont have any problems using the apotify app. I am a premium member. Can anyone help ?

Casual Listener

When I play a spotify playlist using the bose soundtouch app some tracks are greyed out and sometimes I get the message track can't be played in this country. I dont have any problems using the apoti...

Dougjturner

Casual Listener

1159 Views

2 replies

1 likes

  • 1159 Views
  • 2 replies
  • 1 likes

Bring back older version of the web player.

I would never come here usually but if I do it's to moan about updates spotify does again. I am here to address the updated web player spotify did before few days. The player was perfectly alright before I was listening my music enjoy myself every si...

Music Fan

I would never come here usually but if I do it's to moan about updates spotify does again.   I am here to address the updated web player spotify did before few days. The player was perfectly a...

WizardHoovy

Regular

7491 Views

20 replies

14 likes

Mac
Web Player
  • 7491 Views
  • 20 replies
  • 14 likes

Playlists not loading on NowTV

Noticed today (21/03/17) that my playlists are not loading onto the NowTV Spotify app. Never happened before. There is not even a Playlist section just Search, What's New, Top Tracks, Accounts. I reloaded the app and also logged out and in again (I u...

Casual Listener

Noticed today (21/03/17) that my playlists are not loading onto the NowTV Spotify app. Never happened before. There is not even a Playlist section just Search, What's New, Top Tracks, Accounts. I rel...

chlo123

Newbie

6837 Views

25 replies

0 likes

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  • 25 replies
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Import Google Play Playlist to Spotify

As the title suggests, I was wondering if there is a way to import my Google Play Music playlists to spotify. It's the only reason I won't go premium. Spotify has so many titles which are not available in my country through Google Play All Access, bu...

Newbie

As the title suggests, I was wondering if there is a way to import my Google Play Music playlists to spotify. It's the only reason I won't go premium. Spotify has so many titles which are not availab...

landenrr

Music Fan

1289 Views

1 replies

5 likes

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  • 1 replies
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PS4

I upgraded to Spotify Premium. I added all my local files to my Spotify and I created a playlist and made in public so I can share it with friends. So I wanted to listen to it on my PS4 so I went on the app it shows my playlist and everything but eve...

Visitor

I upgraded to Spotify Premium. I added all my local files to my Spotify and I created a playlist and made in public so I can share it with friends. So I wanted to listen to it on my PS4 so I went on ...

292 Views

0 replies

1 likes

  • 292 Views
  • 0 replies
  • 1 likes

help what did i do wrong?

hi please help me i would like to add all of the songs from my created playlist to my library which has nothing in it at the moment i tried twice to do this i click the playlist which has 5755 items in it and i click edit and click select all. then i...

Casual Listener

hi please help me i would like to add all of the songs from my created playlist to my library which has nothing in it at the moment i tried twice to do this i click the playlist which has 5755 items ...

user-removed

Not applicable

285 Views

1 replies

0 likes

Other
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  • 1 replies
  • 0 likes

[Mobile] "On Demand" Test Pilot

As of around the start of October, my account was changed to be part of a test group for an "On Demand" feature for free users on mobile (confirmed in a Spotify support chat). I wanted to share my feedback on the changes. Pros:The on demand feature i...

Newbie

As of around the start of October, my account was changed to be part of a test group for an "On Demand" feature for free users on mobile (confirmed in a Spotify support chat). I wanted to share my fe...

321 Views

0 replies

0 likes

Other
  • 321 Views
  • 0 replies
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My Play-fi speakers show up but I can't connect.

I have been using 3 separate Definitive Play-Fi speakers for a couple of years without issue. Now that there has been a Spotify App update (new look) I can't use Spotify Connect to play those speakers. They show up in the list of available, however w...

Newbie

I have been using 3 separate Definitive Play-Fi speakers for a couple of years without issue.  Now that there has been a Spotify App update (new look) I can't use Spotify Connect to play those s...

tbamiet

Newbie

2083 Views

3 replies

1 likes

  • 2083 Views
  • 3 replies
  • 1 likes

Why this song isn't available in smartphones?

I've found a problem with one trak, "Djoko Luca Secco - Rotate (Original Mix)", you can listen this trak on pc application but in android and iOS it looks like it doesn't exist, you can't found and listen it. Check it out on your own. Its Crazy! Plea...

Newbie

I've found a problem with one trak, "Djoko Luca Secco - Rotate (Original Mix)", you can listen this trak on pc application but in android and iOS it looks like it doesn't exist, you can't found and l...

251 Views

0 replies

0 likes

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Certain songs are available on another account but not on mine, on same pc, both are premium.

I am trying to listen to any song by Dead by April on my account and I just keep getting this notification "This song is not available. If you have it on your computer you can import it.". If my friend logs to his account on this same pc, he has no p...

Newbie

I am trying to listen to any song by Dead by April on my account and I just keep getting this notification "This song is not available. If you have it on your computer you can import it.". If my frie...

236 Views

0 replies

0 likes

Music
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  • 0 replies
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Playlist starts at song nr.1 everytime

Hello Community.No matter which song i choose from my playlist, the song after that, will be the very first song i added to my playlist.What to do?

Casual Listener

Hello Community. No matter which song i choose from my playlist, the song after that, will be the very first song i added to my playlist. What to do?

278 Views

0 replies

0 likes

Music
  • 278 Views
  • 0 replies
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URL of a not-yet released track

Hi there, how can I get the URL of my not-yet released track? This would be important for my promotion of said track (for instance to set everything before release, also in press informations sent weeks before releasing, and make public at due time),...

Roadie

Hi there, how can I get the URL of my not-yet released track? This would be important for my promotion of said track (for instance to set everything before release, also in press information...

619 Views

0 replies

0 likes

Other
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  • 0 replies
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How do I follow my child's songs on my Iphone? Family Plan. Friend Feed only on available on desktop

How do I follow my daughter's songs on my Iphone?We have the family plan.Friend Feed is only available on desktops.

Newbie

How do I follow my daughter's songs on my Iphone? We have the family plan. Friend Feed is only available on desktops.

434 Views

0 replies

0 likes

Other
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LG TV with WebOS 2.0

Hello!We just bought a 2015-model LG TV with WebOS 2.0 because it says here (https://support.spotify.com/nl/learn-more/faq/#!/article/LG/) that Spotify and LG TV's are a dream combination. The music quality is good, BUT i was really sad to see that t...

Regular

Hello! We just bought a 2015-model LG TV with WebOS 2.0 because it says here (https://support.spotify.com/nl/learn-more/faq/#!/article/LG/) that Spotify and LG TV's are a dream combination. The musi...

Bonian

Casual Listener

13531 Views

24 replies

37 likes

Connect
Other
  • 13531 Views
  • 24 replies
  • 37 likes

Http error 500

Hi,So this is my problem. Since I came back to Sweden from Thailand about 2 weeks ago, I haven't had any problems with Spotify Free, listening to it everyday. But a few days ago it seems to have reset my country back to Thailand, and I can't login no...

Casual Listener

Hi, So this is my problem. Since I came back to Sweden from Thailand about 2 weeks ago, I haven't had any problems with Spotify Free, listening to it everyday. But a few days ago it seems to have re...

Sebasty

Community Legend

1264 Views

3 replies

0 likes

Windows
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  • 3 replies
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Different artist pages sharing same tracks after name change

Hopefully im posting this in the right place. I hope I'm able to make sense with this. I recently had a name change through my distribritor for my band's artist page. I claimed the artist page when it was displayed with our old name as "SPEEDFREAK." ...

Regular

Hopefully im posting this in the right place.   I hope I'm able to make sense with this. I recently had a name change through my distribritor for my band's artist page. I claimed the artist pa...

428 Views

0 replies

0 likes

Other
  • 428 Views
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Can't Use Spotify on PlayStation 4

Strangely there is no way to directly contact a support rep with spotify. That needs be addressed. Today I bought a PS4. I logged into my PSN account and linked it to Facebook. Then I installed spotify. I started the app on both my phone and PS4. But...

Visitor

Strangely there is no way to directly contact a support rep with spotify. That needs be addressed.  Today I bought a PS4. I logged into my PSN account and linked it to Facebook. Then I instal...

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
  • 0 likes