Podcast: Anchor-to-Spotify Issue

[TheArbitrarium]

Plan

Premium

Country

United States

Device

New Dell Desktop

Operating System

Windows 11

My Question or Issue

I was hosting my podcast, The Arbitrarium, on Anchor. I used to sign in using my personal account, add new episodes, and they would automatically feature on Spotify, as well. Since Spotify now eradicated Anchor, leaving us with "Spotify for Podcasters," I can no longer sign into my Anchor account (where I would've found my RSS feed link), and Spotify does not recognize that I had a podcast on Anchor since their takeover and is asking me to link with my RSS feed.

Except I was hosting the podcast through Anchor. Now I no longer have access to that account. The podcast is still on Spotify, but I have no way of updating it currently, unless there is some other way to access my RSS feed that I'm not aware of.

My subscribers are going to receive content late due to this problem.

[TheArbitrarium]

Hey @TheArbitrarium,

Thank you for reaching out to the Community and welcome. 

Since this issue could be account-related and we don't have access to user's accounts from the Community, we'd highly recommend contacting the folks in the Creator Support department so they can help you regain access to your podcast and solve any additional questions you may have.

Hope this helps. If anything else comes up, don't hesitate to ask.

[OscarDC]

Hey @TheArbitrarium,

Thank you for reaching out to the Community and welcome. 

Since this issue could be account-related and we don't have access to user's accounts from the Community, we'd highly recommend contacting the folks in the Creator Support department so they can help you regain access to your podcast and solve any additional questions you may have.

Hope this helps. If anything else comes up, don't hesitate to ask.

[Context14]

Are the old anchor podcasts at all retrievable? 

How? 

The anchor/Spotify app is logging me in as my Spotify account not my anchor account. I had about 70 hours long episodes. Are they all gone? 

[allpeoplessouthbay]

I have the same problem! 
All my podcast despairer from Anchor but not from Spotify. Now when I upload a new podcast to Anchor it's not appear on Spotify. I don't know what happened or what to do!?

[InconsistentPod]

Hello! You should have gotten an email from Spotify with a link to transfer your Anchor.fm account to their services. Once you access that link, you’d need to update your previous login (your former Anchor login) to a new login for Spotify. If you have a personal Spotify account, you can use that to host your Spotify podcast. This worked for me well after their stated deadline (May 2024) to make the switch. I hope this helps! 

[thefullbroadside]

Same issue here. 2 shows, nearly 200 episodes. People can still see them, but i no longer can add to them. Spotify gave me the new rss feed since the old anchor one wouldnt. Only the new one gets me to a blank page with no episodes or podcast name...its as if i have no shows anymore. Wicked frustrating. Think I may just have to go someplace else and start over now. Yippee. Nearly 500 hours of content that i no longer have access to. Thank you spotify. 

[niamhykenken]

me too did you get this resolved

[philennaidu]

I'm really sorry everyone is having this issue, but it's nice to know it's not just me! I just started my podcast and have not published anything yet. On my anchor android app I am logged in via my spotify account. I have 2 draft episodes that I want to download and transcribe, then upload again before publishing. I can't download from anchor app so I go to anchor.fm on desktop and am taken to Spotify for Podcasters. I am told I must login via Spotigy account, I do. But then nothing shows up from my anchor account. When I signed up for anchor I went through the process of verifying my email address with my spotify account and it seemed to work fine in the beginning, but now everything has disappeared. So I have an anchor android app that is logged in to my spotify account. And then I have a Spotify for Podcasters account, logged in to the same account as my anchor app, but showing an empty account.
How do I have one account for my podcasts that I can log into and work with on both android and desktop?
And ideally I would prefer to NOT have to lose my recorded drafts in the process.
Anyone with any suggestions?

[philennaidu]

I just found online chat support and they have helped me step by step. Everything fixed 🙂

[Vaughnmarie]

Nope 

[AngeDove]

Took a break from podcasting and now returning to a massive shock. Classic case of if it ain't broke (Anchor) don't "fix" (AKA break and make infinitely more complicated) it (Spotify). Can't see the logic of destroying something that worked and replacing it with 2 products that are not a pleasure to work with. Disappointed to say the least. 

[ds_interview_prep]

I don't know where else to turn. I have logged now 37 hours talking to your specialist team for Spotify for creators regarding my podcast. I have sent over 75 screenshots and recordings to them with no resolution. I have tried emailing and no response. My podcast ever since you have done this migration from Anchor to Spotify for creators, I have been unable to access my podcast. 

If I login with email, it says the account does not exist, even though I can login to Spotify. If do it with my facebook account, I can login to Spotify for creators, but my podcast (The Data Science Interview Prep Podcast) cannot be found. 

When I use the private RSS to attach it to my account, it seems to work and says it will move the files over, but after 1hr, I always just get an issue stating that I do not have access to view this.

The issue is clearly a backend issue that occurred during the migration. Can anyone help? Have put a lot of work into this podcast. 

I have over a 1,000 USD in this account and your outsourced team have been just keeping me on the line in order to not escalate the issue. They keep on requesting the same screen shots over and over. I have once spend 7 hours speaking to them without any resolution.

[yusuftr]

Where are my already uploaded podcasts on Anchor?