Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Receiver seemingly plays but no sound.

Receiver seemingly plays but no sound.

Streaming from reciever seems to work when checking the app, but no sound comes as of today September 4, 2024.

I have power cycled my Integra DTR-70.4 (Onkyo) without fixing this.

Chromecast connected to same receiver works.

In 2022 there seem to have been an update to Spotify causing a situation like this, which was later fixed by Spotify.
Reply
30 Replies

I jumped in the chat and has all been sorted for me, all back up and running. I needed to delete the app a few times and reinstall. Assume a fix was applied or some other black magic.

Good news! After I uninstalled and reinstalled the Spotify app on my
smartphone, the sound worked for me again too.
This might be the "golden tip" for other users! Thanks for your kind help!

It's all magically began working for me too with NO new reinstalls etc.

 

Seems like a fix on the spotify services side

It's working again. Effortlessly in my case (no reset/reinstall/unplugging).
It just started working by itself.

wow I formatted my Raspberry Pie 3 times and reinstalled everything, spent hours researching and yet it was your fault all along. Thanks for ruining my day!

Yes it works again for me too, no steps required, it just magically started working again 👍

I am the original poster of this thread. I was away for a few days, and now it works again.

It would be nice if Spotify could give some feedback on this problem. Did they restart some service? Did they roll back som change?

Get on the Spotify chat, they seemed to be working on something as we chatted. They then kept asking me to uninstall and reinstall the app. Assume they applied a fix or pushed an update which then worked for me. 

Just keep an eye on the volume as when it kicked in the volume was Spinal Tap 11.

I got a new phone and immediately had no sound playing through my home stereo even though the receiver panel indicates a connection to spotify and my phone also shows a connection to the stereo

Get hold of the Spotify support team via chat. We ran through a few processes together and I think they applied an update or fix as we chatted through the issue which worked for me.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random