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Spotify Connect on Pioneer N-50A

Spotify Connect on Pioneer N-50A

schmidji19

I started a discussion one week ago and got some replies back but no real statemenet neither from Spotify nor from Pioneer. Perhaps I report in the wrong section so here I am again in the right section this time I hope.
Please look for my thread here under "PIONEER-N-50A"
For you information I already contactacte my reseller (device still is under guarantee) but also Pioneer hotline Europe first and now Germany - at least I got a ticket number on the Germany side but still now answer.
I bought and operate this device in Switzerland - looks like other countries using same device don't have this issue: Czech and Brasil as far as I was told.
Thanks for an explantion here.

Reply
3 Replies

schmidji19

Hello Spotify team,

 

Any comment on that, is sombody reading all those posts here or not?

I need a statement please. Thx

schmidji19

Good morning,

 

Is there anybody at Spotify reading those messages?

 

If so could you please kindly give at least a statement? I mean: I pay for a service here and also can expect some accurate answers when it comes to issues of that sort.

 

I wait now ~10 days on an official statement by Spotify.

schmidji19

Ok here the official feedback I got from Pioneer and link to consider.

I was supposed to get a notification by Spotify but it looks like my N-50A, at least in CH, was wrongly disconnected from servers.

 

http://www.pioneer-audiovisual.eu/de/blog/verf%C3%BCgbarkeit-von-spotify-auf-bestimmten-pioneer-ger%...


https://support.spotify.com/de/article/why-cant-i-use-the-spotify-app-on-my-speaker/

 

So it's in hands between Pioneer/Onko group and my importer/reseller.

 

At the end it looks like the -A(E) devices both are supposed to still run Spotify.

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