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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61411 Views

7 replies

4 likes

  • 61411 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38555 Views

215 replies

19 likes

Other
  • 38555 Views
  • 215 replies
  • 19 likes

Error code (WV-33899-2)

When I go to use Spotify on my ps4 this error pops up. I’m connected to the internet, I’ve also tried disconnecting my psn but that doesn’t work either. Does anyone know what’s wrong? It’s been like this for a week

Casual Listener

When I go to use Spotify on my ps4 this error pops up. I’m connected to the internet, I’ve also tried disconnecting my psn but that doesn’t work either. Does anyone know what’s wrong? It’s been like ...

Abby654

Casual Listener

1620 Views

4 replies

0 likes

  • 1620 Views
  • 4 replies
  • 0 likes

Google home & chromecast gaps while streaming

Since about 2 weeks. While streaming on google home or Chromecast the music is frequently stopped for less half a second something like every 20sec. Very uncomfortable. I checked everything. Version. Wifi channels.... router... no issue with youtube ...

Newbie

Since about 2 weeks. While streaming on google home or Chromecast the music is frequently stopped for less half a second something like every 20sec. Very uncomfortable.   I checked everything....

517 Views

0 replies

0 likes

  • 517 Views
  • 0 replies
  • 0 likes

Superuser Contribution unavailable tracks

Hi everyone, I was wondering how to add certain not available songs on Spotify. I tried downloading the mp3 on my PC and then importing it on Local Files but the track does not appear on my iphone's playlist when searching for it, it does not play ev...

Newbie

Hi everyone, I was wondering how to add certain not available songs on Spotify. I tried downloading the mp3 on my PC and then importing it on Local Files but the track does not appear on my iphone's ...

Jemi

Spotify Legend

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Changing my song's preview?

Hi, I was wondering if as an artist I can change the preview shown on the shared song link, it currently plays the verse and pre-chorus but I really want it to be the pre-chorus chorus parts. Is there a way to change this? Thanks!

Newbie

Hi, I was wondering if as an artist I can change the preview shown on the shared song link, it currently plays the verse and pre-chorus but I really want it to be the pre-chorus chorus parts. Is ther...

3063 Views

0 replies

20 likes

  • 3063 Views
  • 0 replies
  • 20 likes

Solved!!Superuser Contribution Spotify In Georgia

Hey folks, So, I was wondering the other day about why Spotify still hasn't expanded its service to the Republic of Georgia. We're a small, post-soviet union developing country mainly influenced by the western culture. I just wanted to say and ask th...

Newbie

Hey folks,   So, I was wondering the other day about why Spotify still hasn't expanded its service to the Republic of Georgia. We're a small, post-soviet union developing country mainly i...

ZbyszekM

Casual Listener

23121 Views

30 replies

123 likes

  • 23121 Views
  • 30 replies
  • 123 likes

Track shows in search but won't open

My tracks release date was set to 18/1/18. Since then i can see my track in the search but always get the "something went wrong error". Tried searching on my friends device, same thing. What's the issue, this is my first release on spotify.

Regular

My tracks release date was set to 18/1/18. Since then i can see my track in the search but always get the "something went wrong error". Tried searching on my friends device, same thing. What's the is...

djmaksofficial

Regular

1283 Views

9 replies

0 likes

  • 1283 Views
  • 9 replies
  • 0 likes

PS4 App

Hello everyoneMy problem is that I can log in to all devices except my PS4.Since last night I have this problem and it tells me if I enter using the PS button: This function is temporarily unavailable. Please try again later (Error code CE-35327-0).I...

Casual Listener

Hello everyone My problem is that I can log in to all devices except my PS4. Since last night I have this problem and it tells me if I enter using the PS button: This function is temporarily unavai...

Nico

Community Legend

870 Views

1 replies

0 likes

Connect
Music
Other
PlayStation
  • 870 Views
  • 1 replies
  • 0 likes

Spotify doesn't work on Sonos in the UAE

The service doesnt seem to work for Spotify users in the UAE. Im wondering if anybody in other countries outside of the US also face this issue. Sonos seems to be able to play Soundcloud and Apple music but not Spotify.Are there plans to fix this iss...

Visitor

The service doesnt seem to work for Spotify users in the UAE. Im wondering if anybody in other countries outside of the US also face this issue. Sonos seems to be able to play Soundcloud and App...

532 Views

0 replies

0 likes

  • 532 Views
  • 0 replies
  • 0 likes

"My Music" section Not Playing

I've been having problems with this section since a few days ago giving me "This song is not available" message, I can't seem to play any of songs from this section but I can play playlst and browsed songs perfectly fine. And that section works just ...

Newbie

I've been having problems with this section since a few days ago giving me "This song is not available" message, I can't seem to play any of songs from this section but I can play playlst and browsed...

Nico

Community Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot connect to the server

Hello pleases help I have no idea what to do with this error on PS4. I am connected to WiFi and can use every feature on PS4 here is an imagine of the errror

Casual Listener

Hello pleases help I have no idea what to do with this error on PS4. I am connected to WiFi and can use every feature on PS4 here is an imagine of the errror

Jemi

Spotify Legend

1790 Views

1 replies

0 likes

Connect
  • 1790 Views
  • 1 replies
  • 0 likes

2017 wrapped

Has the wrapped video on spotify been gotten rid of? Mine just isn’t there? Is there any way I can find it?

Newbie

Has the wrapped video on spotify been gotten rid of? Mine just isn’t there? Is there any way I can find it?

607 Views

0 replies

0 likes

  • 607 Views
  • 0 replies
  • 0 likes

Spotify Connect only works from one account to Denon DRA-N4

Hi! We have a problem connecting to a Denon Ceol Piccolo DRA-N4 using Spotify Connect. We have two premium accounts and Spotify Connect works perfectly, but only one of our accounts can see the Denon in Spotify at a time. My girlfriends account works...

Casual Listener

Hi!  We have a problem connecting to a Denon Ceol Piccolo DRA-N4 using Spotify Connect. We have two premium accounts and Spotify Connect works perfectly, but only one of our accounts can see th...

StefanH80

Casual Listener

1376 Views

2 replies

0 likes

Connect
Denon
  • 1376 Views
  • 2 replies
  • 0 likes

Spotify on Windows app won't connect to Sonos Speaker

The Spotify app on my windows 10 laptop won't connect to my Sonos Play:1 even though it is listed as an availble device. It was okay up until just before Christmas but now it won't connect. The mobile app is fine though but doesn't offer the full ran...

Newbie

The Spotify app on my windows 10 laptop won't connect to my Sonos Play:1 even though it is listed as an availble device.   It was okay up until just before Christmas but now it won't connect. ...

864 Views

0 replies

0 likes

  • 864 Views
  • 0 replies
  • 0 likes

Xbox One app showing wrong song

On the Xbox One Spotify app I have noticed the Now Playing song sometimes will get out of sync with the actual song playing. This seems to happen after some ads and also when removing a song from my collection. It will show the album/song/artist info...

Regular

On the Xbox One Spotify app I have noticed the Now Playing song sometimes will get out of sync with the actual song playing. This seems to happen after some ads and also when removing a song from my ...

stratosnn

Composer

983 Views

1 replies

0 likes

Other
  • 983 Views
  • 1 replies
  • 0 likes

PS4 App

Hi, I'm having some trouble with the Spotify app on PS4. I'm able to stream music fine from my mobile device to the PS4 by selecting the devices available option. However when I open the app on PlayStation I'm told that there is an "error connecting ...

Newbie

Hi,   I'm having some trouble with the Spotify app on PS4.    I'm able to stream music fine from my mobile device to the PS4 by selecting the devices available option.  ...

marikelowa

Casual Listener

674 Views

1 replies

1 likes

PlayStation
  • 674 Views
  • 1 replies
  • 1 likes

Spotify won't open properly on Chrome!

Everytime I open spotify on chrome it wont load and let me do anything. I've tried deleting cookies and I don't know wha to do. Please help! Heres what it looks like.

Casual Listener

Everytime I open spotify on chrome it wont load and let me do anything. I've tried deleting cookies and I don't know wha to do. Please help!  Heres what it looks like.

MusicalArmagdon

Casual Listener

4132 Views

8 replies

0 likes

Music
Other
  • 4132 Views
  • 8 replies
  • 0 likes

Spotify for Amazon FireTv

Yesterday the Spotify app for my Amazon Firestick updated and I liked it a lot. The layout was improved, and they removed the pause/play symbol from the cover art as well as setting the background color to change with the album cover. Then today it r...

Newbie

Yesterday the Spotify app for my Amazon Firestick updated and I liked it a lot. The layout was improved, and they removed the pause/play symbol from the cover art as well as setting the background co...

stratosnn

Composer

659 Views

1 replies

0 likes

  • 659 Views
  • 1 replies
  • 0 likes

Playing Spotify on Bose SoundTouch

I have been listening to Spotify Premium on my Bose Wave Music System IV for a couple of years now, but in the past few weeks, I haven't been able to use my Wave to play Spotify. I've tried everything (shutting down, resetting, reinstalling software,...

Casual Listener

I have been listening to Spotify Premium on my Bose Wave Music System IV for a couple of years now, but in the past few weeks, I haven't been able to use my Wave to play Spotify. I've tried everythin...

BHester

Casual Listener

1314 Views

3 replies

1 likes

  • 1314 Views
  • 3 replies
  • 1 likes

Fire TV app has same Xbox One app "You're Offline" Message

Have both an Xbox One S and Fire TV, both apps have had "You're Offline" screen for several days. Mainly focused on the Fire TV for troubleshooting. I just uninstalled from the Xbox since I don't use that often. Back to Fire TV app, I cleared the dat...

Newbie

Have both an Xbox One S and Fire TV, both apps have had "You're Offline" screen for several days. Mainly focused on the Fire TV for troubleshooting. I just uninstalled from the Xbox since I don't use...

stratosnn

Composer

576 Views

1 replies

0 likes

Other
  • 576 Views
  • 1 replies
  • 0 likes

[Xbox One] Can't play music

When I turned my xbox on today I was signed out from the app. I signed back in, but now I can't seem to play any music. I can see all my playlists and everything else, but nothing will play. I can't connect to my xbox from any other devices either, i...

Casual Listener

When I turned my xbox on today I was signed out from the app. I signed back in, but now I can't seem to play any music. I can see all my playlists and everything else, but nothing will play. I can't ...

Nico

Community Legend

1032 Views

3 replies

0 likes

Other
  • 1032 Views
  • 3 replies
  • 0 likes