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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Daxtro

Casual Listener

26674 Views

148 replies

14 likes

Other
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  • 148 replies
  • 14 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

のぞみ

Visitor

23484 Views

9 replies

2 likes

Other
  • 23484 Views
  • 9 replies
  • 2 likes

Playing a playlist from Google Home

I don't know if I'm doing something wrong or what, but whenever I ask Google Home to play from my playlist ("Hey Google, play "Main" playlist") it instead proceeds to play a Spotify station based on my "Main" playlist. I keep trying different variati...

Newbie

I don't know if I'm doing something wrong or what, but whenever I ask Google Home to play from my playlist ("Hey Google, play "Main" playlist") it instead proceeds to play a Spotify station based on ...

Netdog1103

Newbie

2321 Views

3 replies

1 likes

  • 2321 Views
  • 3 replies
  • 1 likes

Solved!! Merging public playlists

Is there a way to put multiple public playlists together into one large playlist?

Newbie

Is there a way to put multiple public playlists together into one large playlist?

phan_times

Community Legend

2663 Views

1 replies

0 likes

  • 2663 Views
  • 1 replies
  • 0 likes

Can't play certain songs

I am currently running the free version of spotify and some songs can't seem to be playable. The play logo on the preview is not there like it is on other songs and i can't seem to find them in the search bar as well. They simply are not there. And e...

Casual Listener

I am currently running the free version of spotify and some songs can't seem to be playable. The play logo on the preview is not there like it is on other songs and i can't seem to find them in the s...

leany

Casual Listener

939 Views

2 replies

0 likes

  • 939 Views
  • 2 replies
  • 0 likes

Suggested songs in childrens playlists

When playing Disney singalong or other nursery rhyme stations the last few days, every other song has been a suggested song that does not fit at all. For example it played Wheels on the Bus, then Havana by Caemla Cabella, then If Your Happy and You K...

Casual Listener

When playing Disney singalong or other nursery rhyme stations the last few days, every other song has been a suggested song that does not fit at all. For example it played Wheels on the Bus, then Hav...

AmandaB2

Casual Listener

734 Views

2 replies

0 likes

Other
  • 734 Views
  • 2 replies
  • 0 likes

Solved!! My First Story japanese band [please add!]

This band is my second favorite with One Ok Rock, whos lead singer is brothers with the lead singer of My First Story. They are really talented and have amazing music. Please find a way to add them! Thank you

Visitor

This band is my second favorite with One Ok Rock, whos lead singer is brothers with the lead singer of My First Story. They are really talented and have amazing music. Please find a way to add them!&...

Thanadol

Newbie

2622 Views

4 replies

8 likes

music
  • 2622 Views
  • 4 replies
  • 8 likes

Chromecast audio multiroom

Hi!A couple of days ago google announced chromecast audio multiroom support. So went out and bought two devices.Then I followed this guide on how to set it up. https://support.google.com/chromecast/answer/6328691?hl=enBack in the spotify app (ios) th...

Visitor

Hi! A couple of days ago google announced chromecast audio multiroom support. So went out and bought two devices. Then I followed this guide on how to set it up. https://support.google.com/chrome...

kessen_one

Newbie

27250 Views

35 replies

0 likes

Other
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  • 35 replies
  • 0 likes

Solved!! Filter out unwanted content

Hi, Im a new premium user living in Israel, As such, pretty much all the featured and suggested playlists i see are in Hebrew and are of Israeli music, none of these are relevant to me since i dont really like Israeli music, I wish there was a way to...

Newbie

Hi,   Im a new premium user living in Israel,   As such, pretty much all the featured and suggested playlists i see are in Hebrew and are of Israeli music, none of these are relevant to...

jsannn

Community Legend

816 Views

1 replies

0 likes

  • 816 Views
  • 1 replies
  • 0 likes

track titles don't update via google assistant

Hello! In my car I'm often using the google assistant to start spotify and play music.This is working, but when the next track play i.e. in a playlist, my car won't display the current track title (it still shows the old one). To exclude Android or t...

Casual Listener

Hello!   In my car I'm often using the google assistant to start spotify and play music. This is working, but when the next track play i.e. in a playlist, my car won't display the curren...

grafa89

Casual Listener

480 Views

1 replies

0 likes

Connect
  • 480 Views
  • 1 replies
  • 0 likes

Solved!! Xbox One troubleshooting

I'm trying to use the app on xbox one, but for the last few days it's simply stuck at the loading screen and not fully starting the app. I've done a restart after unplugging it, which usually sorts apps problems out, but it's still not loading. The p...

Casual Listener

I'm trying to use the app on xbox one, but for the last few days it's simply stuck at the loading screen and not fully starting the app.   I've done a restart after unplugging it, which usuall...

AngeloAG

Casual Listener

30820 Views

2 replies

1 likes

  • 30820 Views
  • 2 replies
  • 1 likes

Ps4 spotify 2.07 update won't install

So I try to play music and it won't work and then I try to connect my phone to my ps4 and tht won't work either . So I checked for an update there was one. Started to install the update and it just stops and says it can install the update.. I just wa...

Casual Listener

So I try to play music and it won't work and then I try to connect my phone to my ps4 and tht won't work either . So I checked for an update there was one. Started to install the update and it just s...

Brohosky430

Casual Listener

3100 Views

1 replies

0 likes

  • 3100 Views
  • 1 replies
  • 0 likes

Same song clean on Desktop, yet explicit on Phone

I was listening to Eminem's "Just Don't Give a **bleep**" and "Role Model".Despite the song being listed as "Explicit" the clean version was playing on Desktop.Yet on my Phone it played the actual explicit version.The other songs in the album are all...

Newbie

I was listening to Eminem's "Just Don't Give a **bleep**" and "Role Model". Despite the song being listed as "Explicit" the clean version was playing on Desktop. Yet on my Phone it played the actua...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Playlist versioning..?

This is starting to get annoying.... can you awesome folks come up with either a way to version playlists (maybe call them "Mixtapes" or something), or allow playlist folders? Flat data is great, but users like me could use one more layer.

Newbie

This is starting to get annoying.... can you awesome folks come up with either a way to version playlists (maybe call them "Mixtapes" or something), or allow playlist folders? Flat data is great, but...

dinomight

Spotify Star

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

How To Create Spotify Account Step By Step Spotify Support Number

Sign up with your email address 1. Head to Spotify.com/signup.2. Enter your Email.3. Confirm your email by entering it again in the next field.4. Choose a Password.5. Enter a name in What should we call you? if you'd like to personalize your account ...

Casual Listener

Sign up with your email address   1. Head to Spotify.com/signup. 2. Enter your Email. 3. Confirm your email by entering it again in the next field. 4. Choose a Password. 5. Enter a name in...

1320 Views

0 replies

1 likes

  • 1320 Views
  • 0 replies
  • 1 likes

your running mix does not existe any more?

The "Your running mix" playlist by Spotify (the one that matches your running pace with your own music's tempo) is unavailable for my account. It does not appear when I go to the "Running" genre, neither when I search for it in the "Search" tab. I ha...

Newbie

The "Your running mix" playlist by Spotify (the one that matches your running pace with your own music's tempo) is unavailable for my account. It does not appear when I go to the "Running" genre, nei...

Hubo

Community Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

[Amazon Echo] and Classical Music

This should be a simple request. "Alexa, play classical music".Despite being able to confirm 100% word recognition, here are my results:"Playing Rock classics""Playing Reggaeton classics""Playing Reggae classics""Playing Jazz classics"But get this"Al...

Casual Listener

This should be a simple request. "Alexa, play classical music". Despite being able to confirm 100% word recognition, here are my results: "Playing Rock classics" "Playing Reggaeton classics" "Pla...

760 Views

0 replies

1 likes

Other
  • 760 Views
  • 0 replies
  • 1 likes

Superuser Contribution Community Rank Private Messages

Hey folks, Some of you have noticed recently that you’ve received a private message explaining that you’ve achieved a new Community rank. What do they look like? What do they contain? ... followed by your new rank. Rest assured this isn’t a spam mess...

Screen Shot 2018-03-14 at 14.36.59.png Screen Shot 2018-03-14 at 14.37.14.png

Spotify

Hey folks,   Some of you have noticed recently that you’ve received a private message explaining that you’ve achieved a new Community rank.   What do they look like?   ...

3739 Views

0 replies

6 likes

Other
  • 3739 Views
  • 0 replies
  • 6 likes

Solved!! Ford Sync 3

Have Spotify stopped supporting Ford Sync 3, and , if so, is this permanent or will it be back soon?

Casual Listener

Have Spotify stopped supporting Ford Sync 3, and , if so, is this permanent or will it be back soon?

Andehh

Music Fan

94897 Views

16 replies

1 likes

  • 94897 Views
  • 16 replies
  • 1 likes

SONOS Spotify Music Service Not Available

Spotify was launched in South Africa on this week but is not available to add as a music service in my sonos ios app. Anyone from spotify listening?

Newbie

Spotify was launched in South Africa on this week but is not available to add as a music service in my sonos ios app. Anyone from spotify listening?

Hermanp

Newbie

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

Solved!! Firefox error

No, I'm not having a DRM issue.I updated Firefox and now when I log into the Spotify Web Player on my desktop, I get this error message: "Firefox is installing components needed to play the audio or video on this page. Please try again later."This is...

Casual Listener

No, I'm not having a DRM issue. I updated Firefox and now when I log into the Spotify Web Player on my desktop, I get this error message: "Firefox is installing components needed to play the audio...

flodas

Casual Listener

11053 Views

5 replies

0 likes

  • 11053 Views
  • 5 replies
  • 0 likes