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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 822 Views
  • 7 replies
  • 2 likes
  • Other
  • 822 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17276 Views
  • 8 replies
  • 1 likes
  • Other
  • 17276 Views
  • 8 replies
  • 1 likes

Though Advertised, Music Not Found

I want to listen to Utada Hikaru. When I search her name is Spotify only one song comes up. However, when I did an online search as to her availability on Spotify, it seems there are several albums advertised as being able to be listened to. I tried ...

  • Newbie
  • I want to listen to Utada Hikaru.   When I search her name is Spotify only one song comes up. However, when I did an online search as to her availability on Spotify, it seems there are several...
  • 205 Views
  • 0 replies
  • 0 likes
  • 205 Views
  • 0 replies
  • 0 likes

Swipe gesture consistency

The swipe down gesture to go back to the queue is great but I hate that there is no consistency. When there is no 'behind the lyrics' panel you can swipe down from the middle of the screen. But when there is, it just shifts the panel. Yes you can swi...

  • Newbie
  • The swipe down gesture to go back to the queue is great but I hate that there is no consistency. When there is no 'behind the lyrics' panel you can swipe down from the middle of the screen. But ...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Spotify premium

What about ask for documents before cancel our family shared premium accounts???? Oh, you guys imagine that the person don't live were she/he said and than change our accounts to free... NICEEEE

  • Newbie
  • What about ask for documents before cancel our family shared premium accounts???? Oh, you guys imagine that the person don't live were she/he said and than change our accounts to free... NICEEEE
  • 352 Views
  • 0 replies
  • 0 likes
  • 352 Views
  • 0 replies
  • 0 likes

[HELP!!] Advertisement Won't Let Me Play Music At All

Help! My Spotify has a blank ad and it's been several days. I haven't been able to play anything on the Spotify web player because it says there's an advertisement, but the advertisement plays and when I click on playlists, it says that the playlist ...

  • Casual Listener
  • Help! My Spotify has a blank ad and it's been several days. I haven't been able to play anything on the Spotify web player because it says there's an advertisement, but the advertisement plays and wh...
  • KayHoo22
  • Casual Listener
  • 956 Views
  • 2 replies
  • 0 likes
  • 956 Views
  • 2 replies
  • 0 likes

Location/Licensing Notification, Support on The Topics

Spoiler (Highlight to read)Licensing/Location Notification, Troubleshoot/SupportLicensing/Location Notification, Troubleshoot/SupportWhy is it that users aren’t notified, Beyond the obvious compensational benefit, that Spotify has been taking advanta...

  • Visitor
  • Licensing/Location Notification, Troubleshoot/Support Why is it that users aren’t notified, Beyond the obvious compensational benefit, that Spotify has been taking advantage of its users(who may not...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

Recognize top artists

Hey Spotify! NF perception is the #1 Album on Billboard rn and he isnt ranked. Give credit where credit is due!

  • Newbie
  • Hey Spotify! NF perception is the #1 Album on Billboard rn and he isnt ranked. Give credit where credit is due!
  • 362 Views
  • 0 replies
  • 0 likes
  • 362 Views
  • 0 replies
  • 0 likes

Sony Bravia smart tv

When I first downloaded the app I was able to play the app in the background on my tv while I played my Xbox I can no longer Change to a different imput with out the music stopping I tried just about everything please help

  • Newbie
  • When I first downloaded the app I was able to play the app in the background on my tv while I played my Xbox I can no longer Change to a different imput with out the music stopping I tried just about...
  • 629 Views
  • 0 replies
  • 0 likes
  • music
    Samsung
  • 629 Views
  • 0 replies
  • 0 likes

LInking to PS4

I have Spotify Family Account and PS4. My 2 kids have an account to use on Spotify (separate to mine) and have kids accounts on PS4. I’ve successfully linked my account to my PS4 profile. I’ve managed to link theirs which plays through the PS4 app, a...

  • Newbie
  • I have Spotify Family Account and PS4. My 2 kids have an account to use on Spotify (separate to mine) and have kids accounts on PS4. I’ve successfully linked my account to my PS4 profile. I’ve manage...
  • 4511 Views
  • 0 replies
  • 13 likes
  • 4511 Views
  • 0 replies
  • 13 likes

WD TV Live - failed sign in

Each time I try to log in, I'm told my sign-in has failed because I need to upgrade to Premium. I have upgraded to premium and it shows up on my subscription as such, but I can't get passed this on my WD unit. ???????

  • Newbie
  • Each time I try to log in, I'm told my sign-in has failed because I need to upgrade to Premium. I have upgraded to premium and it shows up on my subscription as such, but I can't get passed this on m...
  • Charles_S
  • Regular
  • 3204 Views
  • 8 replies
  • 0 likes
  • 3204 Views
  • 8 replies
  • 0 likes

Web player not working

My web player crashed. It has been showing the same song on the "now playing" since last week. It doesn't play, I can't change it, I can't change to my music, radio, searches, playlists, etc. I tried login out, I tried deleting the cookies, and no lu...

  • Newbie
  • My web player crashed.  It has been showing the same song on the "now playing" since last week.  It doesn't play, I can't change it, I can't change to my music, radio, searches, playlists...
  • Bethany_Dawn
  • Community Legend
  • 385 Views
  • 3 replies
  • 0 likes
  • 385 Views
  • 3 replies
  • 0 likes

Startup Weekend - Brazil

Hello everyone, I would like to know if the spotify gives to events like Startup Weekend vouchers with promo or freepass to incentivate the Startup ecossistem. Someone have the contact of marketing of the spotify? Thanks!my contacto: walter@ubistart....

  • Newbie
  • Hello everyone,   I would like to know if the spotify gives to events like Startup Weekend vouchers with promo or freepass to incentivate the Startup ecossistem.   Someone have the cont...
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

BTS Missing Song

Recently, I tried to search for the song Miss Right by BTS on Spotify, but it wasn't there! After looking it up, I realised that the later releases of the album Skool Luv Affair had 14 tracks, but the album on Spotify only had 10! Please add in these...

  • Newbie
  • Recently, I tried to search for the song Miss Right by BTS on Spotify, but it wasn't there! After looking it up, I realised that the later releases of the album Skool Luv Affair had 14 tracks, but th...
  • tsaritsank
  • Regular
  • 2752 Views
  • 2 replies
  • 1 likes
  • 2752 Views
  • 2 replies
  • 1 likes

The repeat one button is gone once more [28/09/2017]

There is contless topics which show that a lot of users love this functionality. With the latest update, it is now gone(replaced by Thumbs Up button). Please, bring it back.

  • Casual Listener
  • There is contless topics which show that a lot of users love this functionality.   With the latest update, it is now gone(replaced by Thumbs Up button).   Please, bring it back.  
  • Zymos
  • Casual Listener
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Error message on Windows Phone

The Spotify app is no longer working on my Windows 10 Phone. Receiving error message: "The audio could not be started. Please restart the application". I restarted several times over a couple of days but still not working. I tried deleting the app an...

  • Newbie
  • The Spotify app is no longer working on my Windows 10 Phone. Receiving error message: "The audio could not be started. Please restart the application". I restarted several times over a couple of days...
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

Why is the Web Player Remote No Longer Available to Free Users of Spotify?

I used the web player remote on my Google Pixel phone daily, but it seems to be no longer supported for free users of the service. Why did this change occur?

  • Newbie
  • I used the web player remote on my Google Pixel phone daily, but it seems to be no longer supported for free users of the service. Why did this change occur?
  • 260 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 260 Views
  • 0 replies
  • 0 likes

Playlists

I can’t believe I haven’t heard anyone else say this but they way it is set up to make playlists is very time consuming and irritating. With other music apps I’ve used in the past it was very easy and simple to make a playlist you just simple click o...

  • Newbie
  • I can’t believe I haven’t heard anyone else say this but they way it is set up to make playlists is very time consuming and irritating. With other music apps I’ve used in the past it was very easy an...
  • CryticalAce
  • Community Legend
  • 2345 Views
  • 1 replies
  • 0 likes
  • 2345 Views
  • 1 replies
  • 0 likes

iphone 8plus using usb connection in 2012 GMC Terrain

Hi, I've been listening to Spotify through the usb connection in my 2012 GMC Terrain. REcently got iphone iplus and now having issues. Music can be heard, but "no files found" message appears on screen and if you try to skip songs on adjust volume it...

  • Casual Listener
  • Hi, I've been listening to Spotify through the usb connection in my 2012 GMC Terrain.  REcently got iphone iplus and now having issues.  Music can be heard, but "no files found" message app...
  • caviesx3
  • Casual Listener
  • 702 Views
  • 1 replies
  • 0 likes
  • 702 Views
  • 1 replies
  • 0 likes

How can I make embedded links stop opening in the desktop app?

Every time I click play on an embedded track, it starts to open the desktop app. I DO NOT want to do that. And I've googled this and apparently I'm the odd guy out who prefers to use the web player and embedds, everyone had the opposite issue, so the...

  • Casual Listener
  • Every time I click play on an embedded track, it starts to open the desktop app. I DO NOT want to do that. And I've googled this and apparently I'm the odd guy out who prefers to use the web player a...
  • Rickety_Cricket
  • Casual Listener
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Get a sound OFF

I get a sound OFF, after playing Spotify and Youtube on the same time .Have to turn the PC on and off, to get the sound back .Windows 10 . Mbox2 . PC ATX .

  • Newbie
  • I get a sound OFF, after playing Spotify and Youtube on the same time . Have to turn the PC on and off, to get the sound back . Windows 10 . Mbox2 . PC ATX .
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

I don't want to open the web player

Hi, I am having issues with open.spotify links. They always open in the web player. I have no idea how to make it stop. In my desktop app I have it checked to "Allow Spotify to be opened from the web", but it won't. Links are sending me to the web pl...

  • Newbie
  • Hi, I am having issues with open.spotify links. They always open in the web player. I have no idea how to make it stop. In my desktop app I have it checked to "Allow Spotify to be opened from the web...
  • Rickety_Cricket
  • Casual Listener
  • 391 Views
  • 2 replies
  • 1 likes
  • Web Player
  • 391 Views
  • 2 replies
  • 1 likes