Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • eliz_durham13
  • Visitor
  • 20104 Views
  • 122 replies
  • 13 likes
  • Other
  • 20104 Views
  • 122 replies
  • 13 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21983 Views
  • 9 replies
  • 2 likes
  • Other
  • 21983 Views
  • 9 replies
  • 2 likes

How can I find out which songs have already played in a play list?

When I shuffle a playlist and then go to search for a song or go to a different playlist, when I go back to my original playlist that was shuffling, it repeats tracks I have already listened to. Is there a way to see when a track last played or mark ...

  • Newbie
  • When I shuffle a playlist and then go to search for a song or go to a different playlist, when I go back to my original playlist that was shuffling, it repeats tracks I have already listened to. &nbs...
  • DannyB1717
  • Newbie
  • 4714 Views
  • 2 replies
  • 0 likes
  • Other
  • 4714 Views
  • 2 replies
  • 0 likes

Solved!! Chromcast - no sound

Hello all,I have a premium Spotify account, and a chromecast gen2. Previously I could use the casting option, but lately there is a problem. If I choose my chromecast as other device I cant hear music (however according to the app it goes) and on the...

  • Regular
  • Hello all, I have a premium Spotify account, and a chromecast gen2. Previously I could use the casting option, but lately there is a problem. If I choose my chromecast as other device I cant hear ...
  • user-removed
  • Not applicable
  • 28967 Views
  • 76 replies
  • 0 likes
  • 28967 Views
  • 76 replies
  • 0 likes

[XboxOne] Music playing with feedback

Hey, when I listen to music with spotify on my xbox it sounds like the songs I play are started two times.. But with an interval of like 0.3 seconds so I hear a lot of feedback and that is not nice..

  • Newbie
  • Hey, when I listen to music with spotify on my xbox it sounds like the songs I play are started two times.. But with an interval of like 0.3 seconds so I hear a lot of feedback and that is not nice.....
  • stratosnn
  • Composer
  • 515 Views
  • 1 replies
  • 0 likes
  • Other
  • 515 Views
  • 1 replies
  • 0 likes

Visit Spotify in Gothenburg

Hi. Is it possible for me to visit the Office in Gothenburg? I would like to get to know more about how you work agile in your organisation. Kind regards Lena

  • Newbie
  • Hi. Is it possible for me to visit the Office in Gothenburg? I would like to get to know more about how you work agile in your organisation.    Kind regards Lena
  • 553 Views
  • 0 replies
  • 0 likes
  • 553 Views
  • 0 replies
  • 0 likes

Gospel is Christian Music

There should be better integration of Gospel music in the 'Christian' genre and the Spotify generated playlists that are offered. There are dozens of Christian contemporary focused playlists and promoted albums and like 4 gospel playlists. I don't fe...

  • Newbie
  • There should be better integration of Gospel music in the 'Christian' genre and the Spotify generated playlists that are offered. There are dozens of Christian contemporary focused playlists and prom...
  • 368 Views
  • 0 replies
  • 0 likes
  • 368 Views
  • 0 replies
  • 0 likes

Podcast organization

Spoiler (Highlight to read) Hello, for about three weeks my podcasts that I am subscribed to were organized by whatever podcast had the newest episode. This was great and I was pleased with the change. However, since this last update it's back to org...

  • Newbie
  •   Hello, for about three weeks my podcasts that I am subscribed to were organized by whatever podcast had the newest episode. This was great and I was pleased with the change. However, since th...
  • 730 Views
  • 0 replies
  • 4 likes
  • 730 Views
  • 0 replies
  • 4 likes

Web player not playing

I'm using the web player in Chrome, on Windows 7. Today, going to a specific album and trying to play a specific song made the player start rapidly skipping from song title to song title (no audio, just changing songs from that album three or four ti...

  • Newbie
  • I'm using the web player in Chrome, on Windows 7. Today, going to a specific album and trying to play a specific song made the player start rapidly skipping from song title to song title (no audio, j...
  • mathiash88
  • Newbie
  • 873 Views
  • 3 replies
  • 0 likes
  • 873 Views
  • 3 replies
  • 0 likes

Plays for specific songs not counting

So, I was browsing through my spotify stats today on these websites: http://107.170.81.187:8080/public/top and spotify.me and it occurred to me that my (obviously) most listened to songs were not on any list at all. I initially realised that spotify ...

  • Casual Listener
  • So, I was browsing through my spotify stats today on these websites: http://107.170.81.187:8080/public/top and spotify.me and it occurred to me that my (obviously) most listened to songs we...
  • 652 Views
  • 0 replies
  • 0 likes
  • 652 Views
  • 0 replies
  • 0 likes

PS4 - Spotify integration lost, can't get it back

I used to have Spotify app working on my PS4 for quite a while.Then one day, after the app was updated it lost its authentication and I had to login again. But I could not, for some reason. It said it had a problem connection with the PlayStation Net...

  • Music Fan
  • I used to have Spotify app working on my PS4 for quite a while. Then one day, after the app was updated it lost its authentication and I had to login again.   But I could not, for some reason...
  • stratosnn
  • Composer
  • 1715 Views
  • 1 replies
  • 0 likes
  • PlayStation
  • 1715 Views
  • 1 replies
  • 0 likes

Problem with playstation4

Hello all ! I live in France and i have a spotify account and i can't connect my spotify account on my PlayStation 4.There is this error : Failed to connect to Spotify. You can't use spotify after 14 days in other country. But i never use my account ...

  • Newbie
  • Hello all !   I live in France and i have a spotify account and i can't connect my spotify account on my PlayStation 4. There is this error : Failed to connect to Spotify. You can't use spoti...
  • stratosnn
  • Composer
  • 424 Views
  • 1 replies
  • 0 likes
  • PlayStation
  • 424 Views
  • 1 replies
  • 0 likes

Tinder/Spotify

I think tinder and Spotify is a great idea, but the top artists on my list are artists I listen to maybe once every few months, yet the artists I listen to every day don't even show up. Also when choosing my anthem, the top songs were songs I'd never...

  • Newbie
  • I think tinder and Spotify is a great idea, but the top artists on my list are artists I listen to maybe once every few months, yet the artists I listen to every day don't even show up. Also when cho...
  • chocolatequark
  • Newbie
  • 726 Views
  • 1 replies
  • 7 likes
  • 726 Views
  • 1 replies
  • 7 likes

Users account

Spotify should celebrate with the year when they created it by showing yall care and giving everyone free premium account for only 1 or 2 months for showing how spotify is the best thing ever.

  • Newbie
  • Spotify should celebrate with the year when they created it by showing yall care and giving everyone free premium account for only 1 or 2 months for showing how spotify is the best thing ever.
  • 342 Views
  • 0 replies
  • 0 likes
  • 342 Views
  • 0 replies
  • 0 likes

Private playlists are displayed as public depending on the platform I log in on

I have a number of playlists that I currently have marked private on my home desktop. However, every time I log in on a different desktop computer or through my mobile phone, all my private playlists are marked as public.If I change the playlist to p...

  • Newbie
  • I have a number of playlists that I currently have marked private on my home desktop. However, every time I log in on a different desktop computer or through my mobile phone, all my private playlists...
  • 442 Views
  • 0 replies
  • 0 likes
  • 442 Views
  • 0 replies
  • 0 likes

Solved!! Unable to cast Spotify from Google Home to Android TV

When I tell Google Home to play music on Android TV, it says there is an issue and cannot do it.

  • Casual Listener
  • When I tell Google Home to play music on Android TV, it says there is an issue and cannot do it.
  • Ifiks86
  • Casual Listener
  • 13494 Views
  • 17 replies
  • 6 likes
  • Android
  • 13494 Views
  • 17 replies
  • 6 likes

Solved!! Spotify connect doesn't make a connection with any of my devices

Since yesterday Spotify Connect doen't work anymore on any of my devices. We're using the next set up:Denon HEOS Linkapps on iPad air 2, iPad mini and Samsung S4, Asus laptop en iMacFritzbox 7490 routerPremium accountThe connect button does show up (...

  • Casual Listener
  • Since yesterday Spotify Connect doen't work anymore on any of my devices. We're using the next set up: Denon HEOS Link apps on iPad air 2, iPad mini and Samsung S4, Asus laptop en iMac Fritzbox 7...
  • stratosnn
  • Composer
  • 12570 Views
  • 41 replies
  • 2 likes
  • Connect
    Denon
  • 12570 Views
  • 41 replies
  • 2 likes

Spotify on Roku

Any update on when spotify will once again be available on the Roku devices? One of the reasons I subscribe to spotify is beacuse I like to stream it across my Roku devices.

  • Newbie
  • Any update on when spotify will once again be available on the Roku devices?  One of the reasons I subscribe to spotify is beacuse I like to stream it across my Roku devices.
  • 516 Views
  • 0 replies
  • 1 likes
  • Other
  • 516 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify pauses randomly

Hi, my spotify keeps pausing randomly a couple of times an hour, sometimes very often, and sometimes not. Then when i press play again, it’s just the same thing then! Device: Iphone X 64 gbIOS 11.3 Spotify latest update This problem started for like ...

  • Newbie
  • Hi, my spotify keeps pausing randomly a couple of times an hour, sometimes very often, and sometimes not. Then when i press play again, it’s just the same thing then!  Device: Iphone X 64 gb I...
  • Melody
  • Spotify
  • 431 Views
  • 1 replies
  • 0 likes
  • 431 Views
  • 1 replies
  • 0 likes

Bazı şarkılar neden yok

Duman yanıbaşımdan ceza feyz al gibi önemli ve herkes tarafından bilinen şarkılar neden yok. Aşırı derecede büyük eksiklik. Ezginin günlüğü Sigaramın dumanına sarsam bile yok çok tuhaf

  • Newbie
  • Duman yanıbaşımdan ceza feyz al gibi önemli ve herkes tarafından bilinen şarkılar neden yok. Aşırı derecede büyük eksiklik. Ezginin günlüğü Sigaramın dumanına sarsam bile yok çok tuhaf
  • Nunox92
  • Newbie
  • 2968 Views
  • 3 replies
  • 6 likes
  • 2968 Views
  • 3 replies
  • 6 likes

Greg ellis elbums broken

A lot of the Rhythmn Farm albums by Greg Ellis have a broken last track. For example: https://open.spotify.com/track/1sj2152Low0McIIhJYQek4?si=SIUayLu-SdmAX7eZfNkmtA Can this be fixed?

  • Newbie
  • A lot of the Rhythmn Farm albums by Greg Ellis have a broken last track. For example: https://open.spotify.com/track/1sj2152Low0McIIhJYQek4?si=SIUayLu-SdmAX7eZfNkmtA   Can this be fixed?
  • Sebasty
  • Community Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes