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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • SophieandtheKids
  • Visitor
  • 1641 Views
  • 16 replies
  • 6 likes
  • Other
  • 1641 Views
  • 16 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17606 Views
  • 8 replies
  • 1 likes
  • Other
  • 17606 Views
  • 8 replies
  • 1 likes

Not able to see ALL Playlists

Hi,For example, if I go on the main spotify account (the one with 7m followers) and then on public playlists, I see far more playlists in the web player than in the windows version. On my mobile, it even says there are about 1700 playlists available,...

  • Casual Listener
  • Hi, For example, if I go on the main spotify account (the one with 7m followers) and then on public playlists, I see far more playlists in the web player than in the windows version. On my mobile, i...
  • 433 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 433 Views
  • 0 replies
  • 0 likes

DNS Problems with VPN

I would like to use VPN while i play music from spotify web player but for somereason it says This site can’t be reachedopen.spotify.com’s server DNS address could not be found. DNS_PROBE_FINISHED_NXDOMAIN I'm using NordVPN which should work with spo...

  • Casual Listener
  • I would like to use VPN while i play music from spotify web player but for somereason it says   This site can’t be reached open.spotify.com’s server DNS address could not be found. ...
  • OVXX
  • Casual Listener
  • 834 Views
  • 1 replies
  • 0 likes
  • music
  • 834 Views
  • 1 replies
  • 0 likes

"Widevine" Module Can't Stop Crashing in new Chrome

I updated Chrome today (10/18/2017) and now Spotify web player can't stop crashing. Anybody else having this problem?Firefox seems to still work fine. PS: Why is it such an elaborate topic secret mission just to post on here? I literally had to Googl...

Screen Shot 2017-10-18 at 7.16.30 PM.png
  • Roadie
  •   I updated Chrome today (10/18/2017) and now Spotify web player can't stop crashing. Anybody else having this problem? Firefox seems to still work fine.   PS: Why is it such an ela...
  • bigunzzz
  • Roadie
  • 4531 Views
  • 10 replies
  • 0 likes
  • Web Player
  • 4531 Views
  • 10 replies
  • 0 likes

Refund

I need a refund because I’ve canceled my spotify and it’s charged me the last 2 months and I don’t even have premium but it continues to charge me I need an email or something to talk to someone

  • Newbie
  • I need a refund because I’ve canceled my spotify and it’s charged me the last 2 months and I don’t even have premium but it continues to charge me I need an email or something to talk to someone
  • Jimmylqd
  • Music Fan
  • 577 Views
  • 1 replies
  • 0 likes
  • music
  • 577 Views
  • 1 replies
  • 0 likes

Superuser Contribution Safari No Longer Supported??!!

It seems that the Safari browser is no longer supported for the Web Player. I've been using it for years without a problem. The Spotify System requirements page even says it can run in Safari 6 or higher: https://support.spotify.com/us/article/spotif...

  • Regular
  • It seems that the Safari browser is no longer supported for the Web Player. I've been using it for years without a problem. The Spotify System requirements page even says it can run in Safari 6 or hi...
  • arogow-us
  • Regular
  • 69543 Views
  • 39 replies
  • 18 likes
  • Mac
    Web Player
  • 69543 Views
  • 39 replies
  • 18 likes

Solved!! Spotify and Echo

We have a Spotify family account. I am at the gym listening to Spotify on mobile phone. My wife is trying to play Spotify on our echo at home. When she plays her music, what I am listening to stops an I get what she is listening to at home, in my hea...

  • Casual Listener
  • We have a Spotify family account.   I am at the gym listening to Spotify on mobile phone. My wife is trying to play Spotify on our echo at home. When she plays her music, what I am listening t...
  • bionicrocky
  • Casual Listener
  • 1847 Views
  • 7 replies
  • 0 likes
  • 1847 Views
  • 7 replies
  • 0 likes

Genelar View of spotify

Hi All, I know I should create a new post for each idea but I'll not do it because I know spotify want to make money not a good music service. Spotify's tarket is not who really love and understand music but the vast majority of people who doesn't re...

  • Newbie
  • Hi All,    I know I should create a new post for each idea but I'll not do it because I know spotify want to make money not a good music service. Spotify's tarket is not who really love a...
  • 1522 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Social
  • 1522 Views
  • 0 replies
  • 0 likes

Solved!! [Web Player] Stops playing music after 10 seconds

I'm currently using the Web Player through Chrome on a Windows 10 computer and whenever I listen to a song the first 10 seconds are fine, but then it just stops playing. I have already tried clearing my cookies twice but to no avail.

  • Newbie
  • I'm currently using the Web Player through Chrome on a Windows 10 computer and whenever I listen to a song the first 10 seconds are fine, but then it just stops playing. I have already tried clearing...
  • belway71
  • Regular
  • 44318 Views
  • 15 replies
  • 18 likes
  • Web Player
  • 44318 Views
  • 15 replies
  • 18 likes

Log In

When I try to log in to the web player from Chrome, it just takes me right back to the Log In/ Sign up page. It was just working 10 minutes ago, then it logged me out and now I can't get back in

  • Newbie
  • When I try to log in to the web player from Chrome, it just takes me right back to the Log In/ Sign up page. It was just working 10 minutes ago, then it logged me out and now I can't get back in 😞&n...
  • Soni209
  • Casual Listener
  • 426 Views
  • 2 replies
  • 1 likes
  • 426 Views
  • 2 replies
  • 1 likes

502 Bad Gateway with chromecast

Hey since today i having issues to stream music to the Chromecast via Google home.I receive the error message mentioned in the subject.Sometimes it is working without any errors but then again it starts to mess around.Any ideas how to fix this? Best ...

  • Newbie
  • Hey 🙂   since  today i having issues to stream music to the Chromecast via Google home. I receive the error message mentioned in the subject. Sometimes it is working without any errors...
  • Quirquincho
  • Newbie
  • 695 Views
  • 1 replies
  • 0 likes
  • 695 Views
  • 1 replies
  • 0 likes

Samsung Gear Sport Watch - Spotify App Not Found

I was previously using an iPhone 7+ and paired it with my Samsung Gear Sport watch. This worked fine, as I was able to download the Spotify App, download offline playlists, etc. Over the weekend, my new iPhone X arrived so I had to wipe the watch and...

  • Newbie
  • I was previously using an iPhone 7+ and paired it with my Samsung Gear Sport watch. This worked fine, as I was able to download the Spotify App, download offline playlists, etc. Over the weekend, my ...
  • 667 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 667 Views
  • 0 replies
  • 0 likes

Spotify Web player volume up song won't play

I've used spotify web player since 9th grade and I've just started having this issue. I'm using Chrome but I have a windows computer. Yesterday I made a playlist and was using it as usual, and I tried to click on a song. It said I was listening to my...

  • Newbie
  • I've used spotify web player since 9th grade and I've just started having this issue. I'm using Chrome but I have a windows computer. Yesterday I made a playlist and was using it as usual, and I trie...
  • Sebasty
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Alan Parsons Project songs missing?

Where the **bleep** did the alaln parsons go fam? i want the alan parsons. If what goes up most come down, how can my **bleep** go up without alan parsons? missing songs include What Goes Up and Some Other Time

i robot.jpg
  • Casual Listener
  • Where the **bleep** did the alaln parsons go fam? i want the alan parsons. If what goes up most come down, how can my **bleep** go up without alan parsons?           &n...
  • GluciousBiscuit
  • Newbie
  • 813 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 813 Views
  • 1 replies
  • 0 likes

Blank page when I try to log in

Trying to use web player on a chromebook. Everytime I try to log in the screen just goes blank, I refresh the page and it's back at the login stage. Very annoying Just tried to use web player on a macbook and it's the same thing.

  • Gig Goer
  • Trying to use web player on a chromebook.   Everytime I try to log in the screen just goes blank, I refresh the page and it's back at the login stage.   Very annoying   Just trie...
  • 707 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 707 Views
  • 0 replies
  • 0 likes

When is the live concert of Ariana in Ohio can anybody help me out with this

I am really a big fan of Ariana. I just want to know form you guys please help that when her live concert is going to be held in ohio or other regions near to my area. your answers will be really apprecitable from me.

  • Music Fan
  • I am really a big fan of Ariana. I just want to know form you guys please help that when her live concert is going to be held in ohio or other regions near to my area. your answers will be really app...
  • 322 Views
  • 0 replies
  • 0 likes
  • 322 Views
  • 0 replies
  • 0 likes

Facebook Connections

Hi all – I am having an ongoing issue connecting to my Facebook account. I get the error, "Sorry there has been a temporary error, please try again later." This has been persisting. Could I have some help in fixing it? I am worried I may have connect...

  • Newbie
  • Hi all – I am having an ongoing issue connecting to my Facebook account. I get the error, "Sorry there has been a temporary error, please try again later." This has been persisting. Could I have some...
  • 252 Views
  • 0 replies
  • 0 likes
  • Other
  • 252 Views
  • 0 replies
  • 0 likes

QUEUE management still sucks, after how many years?

I want to echo the original post: "make it work like Rdio’s did" What, we're five years in and no improvements in queue management? I'll go years back and reiterate that:1) there should be a way to "play next"2) an "album," a "playlist" and a "song" ...

  • Gig Goer
  • I want to echo the original post: "make it work like Rdio’s did"   What, we're five years in and no improvements in queue management?   I'll go years back and reiterate that: 1) there ...
  • Machiventa858
  • Music Fan
  • 1571 Views
  • 3 replies
  • 5 likes
  • Linux
    Mac
    Web Player
    Windows
  • 1571 Views
  • 3 replies
  • 5 likes

Edit order of playlist in Chrome OS webplayer

I am using the spotify webplayer from the Chrome store on my Samsung Chromebook. Everything seems to be working fine but one problem is I cannot edit the order of playlists. The drag/drop method does not work. Is this feature just not implemented (if...

  • Newbie
  • I am using the spotify webplayer from the Chrome store on my Samsung Chromebook.   Everything seems to be working fine but one problem is I cannot edit the order of playlists.  The drag...
  • Marshamads
  • Newbie
  • 17906 Views
  • 17 replies
  • 6 likes
  • 17906 Views
  • 17 replies
  • 6 likes

Playlist stops after a few songs

Hi, I'm using spotify premium for family and accessing spotify through the web player. For the last few weeks, playlists keep stopping after playing only a few songs.Any ideas? I've tried rebooting and it does nothing. I have the same issue on multip...

  • Newbie
  • Hi, I'm using spotify premium for family and accessing spotify through the web player. For the last few weeks, playlists keep stopping after playing only a few songs. Any ideas? I've tried rebooting...
  • 395 Views
  • 0 replies
  • 0 likes
  • 395 Views
  • 0 replies
  • 0 likes