Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...
Since today I am aware of the limit of 10,000 songs saved in "Your Music" (which by the way is ridiculous, I would have to delete music that I like to add music that I like), but I reached 9,984 songs and I can't seem to add any more. Is there a prob...
Whenever I'm listening to music on my ps4, the audio seems to fade in and out throughout the entirety of the song. It's almost as its getting quieter during loud parts of the song, and gets loud during quiet parts of the song. Really starting to give...
Since yesterday my account is connected to a PlayStation 4, but I have never connected with any PlayStation 4 . But, when I try, with my phone, to connect with that PS4, nothing happens, that device doesn't even show on offline session. I need help t...
The Spotify marketing team can build off of its 2016 year-end campaign and release topical/targeted tweets that summarize breaking US political news. For example, because the #AHCA didn't have enough votes to pass, share something about the uptick in...
Is there anyway to view all downloaded music? I have songs in "songs" but then I also have playlists - I want to be able to see everything I've downloaded in one spot.
Como borro el historial de reproducciones de mi Windows phone
I'm trying to get onto Spotify on my brother's PS4 to simply log out, but a connection error continues to pop up. I got my own PS4 and am trying to link my Spotify account to my PSN account but can't until I can log out of my brother's PSN account. A...
There seems to be a sort of random, yet recurring problem: Sometimes a certain song on a playlist (either created by Spotify or me) shows the name of the artist, song and album as I'm expecting it to be on the list, but then a totally another artist ...
Spitify est un tres bon outil pour découvrir des nouveauté ou des artistes dans des genres que l'on aime bien mais quand il s'agit découter ce qu'on veut dans playlist et de l'aleatoire c'est très peu ergonomique. Titres qui affiche une longue liste,...
Hi! So the title pretty much says it all. When listening to a playlist using spotify connect with my Sony SRS-77/99 speakers, the first 3-10 seconds of the next song in the playlist is cut. I have crossfading turned off, and have tried both with gapl...
Whenever I select a song from within an album, Spotify instead plays the first song from that album, meaning that I have to use the fast forward keys on my keyboard in order to select the song, I havent met someone who is experiencing the same issue,...
I'm a big supporter of companies who address their impact on the world, but then I use Spotify and feel guilty. Other companies are jumping on that band wagon - how about you too, Spotify! http://www.clickclean.org/usa/en/
Hey, I've been having this problem recently where my music is playing but no sound comes from it and apart from that, they change automatically without the songs being finished and when the playlist ends it doesn't show any song, just the black space...
Hello there! Im using Spotify on Linux Arch and Android Phone. When i want so send a song to my friends, it is only possible via Facebook and other of these collecting companies, that i dont trust. I love music, but if im forced to share it with thes...
I saw a bunch of old threads back in 2014 that said it went into your music somewhere but I'm not seeing any of that in my "Your Music" section. Anyone know what the + button actually does?
Every so often when I'm playing music from my desktop computer (Mac) using the desktop app, the app stops showing the currently playing song in the playlist that is marked as playing (highlighting and making the icon change next to the song). The pla...
When playing music from one device to my Onkyo receiver (such as the desktop app), and then picking up control from another device (such as an iPhone), the volume can't be changed from the second device unless disconnecting and connecting to the Onky...
I was wondering, if you guys could answer a few questions for me as I am building a playlist and keep messing it up. 1. How do I save the file order of my playlist? Meaning, once they are added in, they won't become disorganized if I push any of the ...
Hello, I have a problem with the app for Samsung Smart TV model UN32H4303, which is it doesn't show any playlist or folder. Thanks beforehand.
Hello.I have an iPhone 5S, which I have been using with Apple Music for a while. This worked seamlessly together with my Pioneer AVH-3700DAB player in my car. By this I mean that I could start up the car, wait a few seconds for the BT to connect, and...