Spotify keeps freezing

[New user]

Start playing a song and then just stops part way through. I try skipping to the next song but it does the same thing. I does this in both my cars and on my Sony speaker. I have deleted and reinstalled the app. Phone is up to date.

[Lyubka]

Hey there,

Thank you for reaching out here in the Community.

Just to confirm, have you tried a clean reinstall instead of the regular one?  This'll make sure that you have the latest version of the app and that any outdated files are removed. Give your device a quick restart as well before you open the newly installed app.
 

If that doesn't solve the issue, could you let us know if you experience this on 5G, Wi-Fi or both? 

If a family member has a Spotify account, it'd also be a good idea to ask them to log in on your device to see if the app behaves the same way.

Let us know how it goes. We'll be on the lookout for your reply🙂