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Solved!! How can I be a music reviewer

i tried to apply in Spotify Music Reviewer but it leads me to another page and it doesn't provide the form I have to complete

Casual Listener

Babymistik

Visitor

249284 Views

6 replies

16 likes

  • 249284 Views
  • 6 replies
  • 16 likes

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Jason_Viele

Newbie

114722 Views

11 replies

4 likes

  • 114722 Views
  • 11 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Boltjesen

Casual Listener

53375 Views

256 replies

22 likes

Other
  • 53375 Views
  • 256 replies
  • 22 likes

Solved!! Xfinity app doesn't work

Spotify xfinity app fails while trying to login. Says "Something went wrong" immediately after displaying authentication screen.

Casual Listener

Spotify xfinity app fails while trying to login. Says "Something went wrong" immediately after displaying authentication screen.

dbuehmann

Casual Listener

686 Views

1 replies

0 likes

  • 686 Views
  • 1 replies
  • 0 likes

Superuser Contribution Si pagué mi plan el día 12/06, porqué mi próxima fecha de pago es el 22/06?

Estuve varios días intentando pagar mi plan de Spotify, cuando me descontó el dinero fue el día 12/06/23 y según la información de mi cuenta, me dice que la próxima fecha de facturación será el día 22/06/23. Eso no tiene ningún tipo de sentido

Newbie

Estuve varios días intentando pagar mi plan de Spotify, cuando me descontó el dinero fue el día 12/06/23 y según la información de mi cuenta, me dice que la próxima fecha de facturación será el día 2...

OscarDC

Moderator

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to participate in the interview??

Today i opened my app and was greeted with a pop-up about an interview. Spotify is doing a thing where they want to interview premium subscribers in a zoom meeting. In the middle of filling out the form, Spotify freaked out and now i cannot find the ...

Casual Listener

Today i opened my app and was greeted with a pop-up about an interview. Spotify is doing a thing where they want to interview premium subscribers in a zoom meeting. In the middle of filling out the f...

Not applicable

1066 Views

2 replies

0 likes

  • 1066 Views
  • 2 replies
  • 0 likes

Superuser Contribution Web player skipping songs then cutting the sounds

Hello, I've been using the Spotify web player (https://open.spotify.com/) for a long time now because I'm limiting the apps and software I install on my laptop. Since then, I'm not really experiencing any problems until last month. When I press play ...

Casual Listener

Hello, I've been using the Spotify web player (https://open.spotify.com/) for a long time now because I'm limiting the apps and software I install on my laptop. Since then, I'm not really experiencin...

Alex

Spotify Legend

2580 Views

3 replies

0 likes

Other
  • 2580 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Sleep timer on podcasts/episodes

A sleep timer on episodes/podcasts, would be especially useful for bedtime stories. Other posts suggest this is already a thing but It's not on my mobile app at least

Visitor

A sleep timer on episodes/podcasts, would be especially useful for bedtime stories. Other posts suggest this is already a thing but It's not on my mobile app at least 

user-removed

Not applicable

4238 Views

2 replies

0 likes

  • 4238 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify for podcasters doesn't show the listeners to me

I'm from Greece, sorry for my english. I just starting yesterday to podcast two episodes. People in social media told me that my podcast was fine etc, but spotify for podcasters shows that in first episode i have 8 listeners, and 2nd episode 0, no on...

Newbie

I'm from Greece, sorry for my english.   I just starting yesterday to podcast two episodes.    People in social media told me that my podcast was fine etc, but spotify for podcaste...

Susan_GP

Moderator

1478 Views

1 replies

0 likes

Other
  • 1478 Views
  • 1 replies
  • 0 likes

someone's trying to connect with my device with her account

when I'm listening to my own playlist, suddenly the song's gonna stop and whenever it happens I check the app or the website, it says 'blah's iPhone/iPad is connecting' and it's really annoying. I delete the unknown device every time and every other ...

Visitor

when I'm listening to my own playlist, suddenly the song's gonna stop and whenever it happens I check the app or the website, it says 'blah's iPhone/iPad is connecting' and it's really annoying. I de...

Amay

Spotify Star

256 Views

1 replies

0 likes

  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Option for Lock Screen view small or large

With most recent update notifications on Lock Screen can’t be seen even if music is stopped - this only disappears finally once close app and notifications and image goes back to normal. Liked the old view which was small personally. Would like to be...

Visitor

With most recent update notifications on Lock Screen can’t be seen even if music is stopped - this only disappears finally once close app and notifications and image goes back to normal. Liked the ol...

AlejaR

Moderator

1586 Views

1 replies

1 likes

  • 1586 Views
  • 1 replies
  • 1 likes

Superuser Contribution Video

PlanFree/PremiumCountry DeviceGalaxy s21 5GOperating My Question or IssueVideo will not play when i am connected to bluetooth.

Casual Listener

Plan Free/Premium Country   Device Galaxy s21 5G Operating    My Question or Issue Video will not play when i am connected to bluetooth.

Joan

Moderator

338 Views

3 replies

0 likes

Other
  • 338 Views
  • 3 replies
  • 0 likes

THE WORSE COSTUMER SERVICE OF EVER? --> I've already tried with my 3 card

-I've already talked to several attendants in the chat, I have everyone's name, however THEY NEVER RETURNED ME- One of the attendants told me to create a paypal, that is, if they don't solve the problem I have to create a paypal by accident- Spotify ...

Visitor

-I've already talked to several attendants in the chat, I have everyone's name, however THEY NEVER RETURNED ME - One of the attendants told me to create a paypal, that is, if they don't solve the pr...

184 Views

0 replies

0 likes

  • 184 Views
  • 0 replies
  • 0 likes

Why is it only playing 50 seconds of a song?

My spotify is only playing like the first 45-50 seconds of a song...then it stops. I have tried different songs, etc... has anyone else had this problem? Please help!! Thanks, CC

Newbie

My spotify is only playing like the first 45-50 seconds of a song...then it stops. I have tried different songs, etc... has anyone else had this problem? Please help!!   Thanks, CC

TT1983

Newbie

3974 Views

6 replies

5 likes

  • 3974 Views
  • 6 replies
  • 5 likes

Superuser Contribution Giftcard werkt niet

beste ,ik heb de code van mijn giftcard juist ingegeven en word niet aanvaard heb ze gisteren gekocht 30 euro voor 3 maanden.dit is de melding die ik krijg : Helaas lijkt deze Premium-code niet geldig te zijn. Probeer het opnieuw of neem contact op m...

Newbie

beste , ik heb de code van mijn giftcard juist ingegeven en word niet aanvaard heb ze gisteren gekocht 30 euro voor 3 maanden.dit is de melding die ik krijg : Helaas lijkt deze Premium-code niet gel...

Vasil

Moderator

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can’t play podcasts on spotify xbox

If i try to play a podcast on xbox, nothing happens, it’s like the button doesn’t work. i’ve tried queuing podcasts using the mobile app, that didn’t work i’ve tried logging in and out, reinstalling and i tried a clean reinstall on my phone because y...

Casual Listener

If i try to play a podcast on xbox, nothing happens, it’s like the button doesn’t work.   i’ve tried queuing podcasts using the mobile app, that didn’t work   i’ve tried logging in and ...

Alex

Spotify Legend

4656 Views

18 replies

1 likes

Other
  • 4656 Views
  • 18 replies
  • 1 likes

Superuser Contribution I would like to know how to make payment without a visa verification code

I tried to make payment and your system insists on a visa/debit card verification code which I don’t have and I feel very disappointed and let down

Visitor

I tried to make payment and your system insists on a visa/debit card verification code which I don’t have and I feel very disappointed and let down

Vasil

Moderator

676 Views

1 replies

0 likes

  • 676 Views
  • 1 replies
  • 0 likes

Superuser Contribution the premium on the phone account does not work

The premium on the phone account does not work.I bought premium for my account. Premium works on a computer, but not on a phone. What should be done so that the premium appears on my phone?

Visitor

The premium on the phone account does not work. I bought premium for my account. Premium works on a computer, but not on a phone. What should be done so that the premium appears on my phone?

Vasil

Moderator

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

Solved!! What playlist is playing right now

PlanFreeCountryUkraineDeviceDesktop PlayerOperating SystemWindows 10 My Question or IssueHello. How can I find out what playlist is playing now. I can find Song, Play Queue, but what exact playlist playing now?

Regular

Plan Free Country Ukraine Device Desktop Player Operating System Windows 10   My Question or Issue Hello. How can I find out what playlist is playing now. I can find Song, Play Queue, ...

AdamDamon

Community Legend

11233 Views

8 replies

0 likes

Music
Other
  • 11233 Views
  • 8 replies
  • 0 likes

Superuser Contribution Re: [PS4] Playback suddenly stops

I dont use spotify on anything but my ps4 so i dont know if it works properly on there, but on my ps4 my spotify keeps closing on its own in the middle of a podcast i am listening to and if i try to restart it from my phone it will play a split secon...

Casual Listener

I dont use spotify on anything but my ps4 so i dont know if it works properly on there, but on my ps4 my spotify keeps closing on its own in the middle of a podcast i am listening to and if i try to ...

Drubarian

Casual Listener

326 Views

2 replies

0 likes

  • 326 Views
  • 2 replies
  • 0 likes

Superuser Contribution Dj restarts when I click on the widget rather than showing me the song

If I was to click on Spotify app I can then see what’s playing through the DJ which is great but when I click the widget DJ, he starts a new progression skipping the rest of the songs he had and restarts anew.

Casual Listener

If I was to click on Spotify app I can then see what’s playing through the DJ which is great but when I click the widget DJ, he starts a new progression skipping the rest of the songs he had and rest...

AlejaR

Moderator

791 Views

3 replies

0 likes

  • 791 Views
  • 3 replies
  • 0 likes