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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Other (Podcasts, Partners, etc.)

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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Sobult
  • Visitor
  • 3623 Views
  • 27 replies
  • 6 likes
  • Other
  • 3623 Views
  • 27 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18215 Views
  • 8 replies
  • 2 likes
  • Other
  • 18215 Views
  • 8 replies
  • 2 likes

Superuser Contribution Ukrainian language Spotify app on Windows and MacOS

I suggest the Spotify team to translate the application for the desktop version of Spotify into Ukrainian. Against the background of Ukraine's war with Russia, Ukrainian-speaking Spotify users would like to see the interface on Windows and MacOS in t...

  • Newbie
  • I suggest the Spotify team to translate the application for the desktop version of Spotify into Ukrainian. Against the background of Ukraine's war with Russia, Ukrainian-speaking Spotify users would ...
  • nphysic
  • Newbie
  • 1086 Views
  • 3 replies
  • 14 likes
  • Other
  • 1086 Views
  • 3 replies
  • 14 likes

Superuser Contribution How to partner with spotify

I was looking at this indie label's website and they have listed Spotify as their partner and they're pretty small. I was thinking about starting my own small lofi indie label and thought about this. How can I become partners with Spotify? Is there a...

  • Newbie
  • I was looking at this indie label's website and they have listed Spotify as their partner and they're pretty small. I was thinking about starting my own small lofi indie label and thought about this....
  • Dian
  • Spotify Legend
  • 883 Views
  • 1 replies
  • 0 likes
  • Other
  • 883 Views
  • 1 replies
  • 0 likes

Superuser Contribution Closing automatic after skipping a few songs?

I was listening to music and decided to skip a song and the app closed on it's own. It hasn't been the same since and it keeps happening. I have reinstalled it and clear my cache. I tried fixing it but after I skip one song it crashes or something. S...

  • Visitor
  • I was listening to music and decided to skip a song and the app closed on it's own. It hasn't been the same since and it keeps happening. I have reinstalled it and clear my cache. I tried fixing it b...
  • Dian
  • Spotify Legend
  • 899 Views
  • 5 replies
  • 0 likes
  • 899 Views
  • 5 replies
  • 0 likes

Certain playlists won't play on sonos

Plan: PremiumCountry: UKDevices: iPhone XS & iPad pro Recently I have stopped being able to play certain playlists on my sonos system. The issue exists both when I try and access the spotify playlist via the sonos app and when I try and connect to so...

  • Newbie
  • Plan: Premium Country: UK Devices: iPhone XS & iPad pro   Recently I have stopped being able to play certain playlists on my sonos system. The issue exists both when I try and ...
  • Johnhattonmalta
  • Visitor
  • 2333 Views
  • 2 replies
  • 4 likes
  • 2333 Views
  • 2 replies
  • 4 likes

Superuser Contribution ¿Por qué no puedo descargar música?

Soy de computadora microsoft, tengo prime pero al momento de tratar de descargar música no me deja solo me muestra el icono que indica que se esta descargando pero no hace nada.

  • Visitor
  • Soy de computadora microsoft, tengo prime pero al momento de tratar de descargar música no me deja solo me muestra el icono que indica que se esta descargando pero no hace nada.
  • Jeremy
  • Spotify Legend
  • 451 Views
  • 1 replies
  • 0 likes
  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to download playlists to Apple Watch?

I currently am using an Apple Watch Series 5 on the latest WatchOS version (8.6). From my iPhone, I have made sure the Spotify App is fully updated as well. I am not able to download playlists to my Apple Watch from the Spotify App.

  • Visitor
  • I currently am using an Apple Watch Series 5 on the latest WatchOS version (8.6). From my iPhone, I have made sure the Spotify App is fully updated as well. I am not able to download playlists to m...
  • Jeremy
  • Spotify Legend
  • 324 Views
  • 1 replies
  • 1 likes
  • 324 Views
  • 1 replies
  • 1 likes

Superuser Contribution Broken Genre Filters

PlanPremiumCountryUKDeviceSamsung A32 5GOperating SystemAndroid 12My Question or IssueMy genre filters at the top of my liked songs is 70% broken, most of the filters overlap eachother and cannot be pressed. See attachment.

  • Roadie
  • Plan Premium Country UK Device Samsung A32 5G Operating System Android 12 My Question or Issue My genre filters at the top of my liked songs is 70% broken, most of the filters overlap eachot...
  • Dian
  • Spotify Legend
  • 353 Views
  • 3 replies
  • 0 likes
  • Other
  • 353 Views
  • 3 replies
  • 0 likes

Superuser Contribution geo-restricting my podcast

Hey there I am a creator and want to limit the release of my podcast to just one country. Can we do this through our anchor rss feed somehow?

  • Visitor
  • Hey there  I am a creator and want to limit the release of my podcast to just one country. Can we do this through our anchor rss feed somehow?
  • Vasil
  • Moderator
  • 415 Views
  • 1 replies
  • 0 likes
  • 415 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect does not work for Legrand Digital Audio

Spotify Connect does not show any LeGrand Digital Audio devices. It worked flawlessly until about mid-March 2022, and then it would not connect. Nuevo apparently issued a “fix,” but now the speakers don’t show up at all. Prior to the “fix,” you could...

  • Regular
  • Spotify Connect does not show any LeGrand Digital Audio devices. It worked flawlessly until about mid-March 2022, and then it would not connect. Nuevo apparently issued a “fix,” but now the speakers ...
  • CRC75
  • Regular
  • 1346 Views
  • 2 replies
  • 0 likes
  • 1346 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify to MP3 device

With premium abonnement, is it possible to transfert a SPOTIFY playlist to MP3 device (for personnal usage)

  • Casual Listener
  • With premium abonnement, is it possible to transfert a SPOTIFY playlist to MP3 device (for personnal usage)
  • laurentd661
  • Casual Listener
  • 543 Views
  • 2 replies
  • 0 likes
  • 543 Views
  • 2 replies
  • 0 likes

Superuser Contribution Autplay improvement or choice

Currently the algorithms choice of songs to keep playing when my pink noise playlist ends in the middle of the night includes songs with high pitched birds chirping like songs of the rainforest. This is NOT pink noise and acts as an alarm clock at 5....

  • Visitor
  • Currently the algorithms choice of songs to keep playing when my pink noise playlist ends in the middle of the night includes songs with high pitched birds chirping like songs of the rainforest. This...
  • Kiril
  • Moderator
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Superuser Contribution Quero baixar músicas off-line, mas não consigo.

Aparece que o limite de downloads em outros dispositivos foi atingido, mas minha conta não está vinculada a mais nenhum aparelho.

  • Visitor
  • Aparece que o limite de downloads em outros dispositivos foi atingido, mas minha conta não está vinculada a mais nenhum aparelho.
  • Vasil
  • Moderator
  • 1000 Views
  • 1 replies
  • 0 likes
  • 1000 Views
  • 1 replies
  • 0 likes

Superuser Contribution Listening to tracks longer than 5 mins show me as going offline to friends

A friends told me my Spotify friend presence kept switching to actively listening to offline, to actively listening to offline and so on.I already know there is an issue (or 'intended functionality') where spotify always shows the previous track you ...

  • Visitor
  • A friends told me my Spotify friend presence kept switching to actively listening to offline, to actively listening to offline and so on. I already know there is an issue (or 'intended functionality...
  • Dian
  • Spotify Legend
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does my music speed up as the longer I listen to music

After listening to music for a few hours it will speed up just a little and randomly go back to normal mostly after I have fully closed the app for a day or so

  • Visitor
  • After listening to music for a few hours it will speed up just a little and randomly go back to normal mostly after I have fully closed the app for a day or so
  • Dian
  • Spotify Legend
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is Spotify Up loading songs to wrong playlist When I add them

Hi thanks for your help Spotify isn’t putting the proper songs on the proper playlist and they go to random playlist and then I found which one they were going to and I guess it’s been going on for a while

  • Visitor
  • Hi thanks for your help Spotify isn’t putting the proper songs on the proper playlist and they go to random playlist and then I found which one they were going to and I guess it’s been going on for a...
  • Dian
  • Spotify Legend
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cómo recuperar canciones ocultas?

Sin querer oculte canciones que quisiera poder recuperar. La cosa es que la computadora la puedo ver, pero en el celular no. Ya desinstale e instale la app. Ya cerré sesión. Ya desactive el botón para mostrar las canciones. Pero cuando voy a la canci...

  • Visitor
  • Sin querer oculte canciones que quisiera poder recuperar. La cosa es que la computadora la puedo ver, pero en el celular no. Ya desinstale e instale la app. Ya cerré sesión. Ya desactive el botón par...
  • Jeremy
  • Spotify Legend
  • 2191 Views
  • 1 replies
  • 0 likes
  • 2191 Views
  • 1 replies
  • 0 likes