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Step 1


All devices Echo group disappeared

All devices Echo group disappeared






Samsung Note 20 Ultra



My Question or Issue

I have an "All Devices" group set up through Alexa that has always allowed Spotify to play on every Echo device in my home.  A couple of days ago the All Devices group disappeared from my device list on Spotify. This includes the Android App, Windows Desktop app and Spotify web player. I have tried deleting this group and adding it again, disabling the Spotify skill in Alexa and reenabling, and restarting every device. No luck at all.  If I set the default Alexa audio player to Amazon Music the All Devices group plays just fine.  The issue lies solely with Spotify. Any ideas? 

1 Reply

Hi there @dhawblitzel,


Thanks for reaching out and welcome to the Community!


Can you let us know if that started happening after a specific event, such as an app or OS update?


We'd also like to know if each device appears individually in the Connect device list or if none of the Echo devices are shown there.


We'll be on the lookout.

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