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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • SophieandtheKids
  • Visitor
  • 1651 Views
  • 16 replies
  • 6 likes
  • Other
  • 1651 Views
  • 16 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17612 Views
  • 8 replies
  • 1 likes
  • Other
  • 17612 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution community.spotify.com significantly slower on Opera GX

PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 11 My Question or IssueI've just entered the community and have found that the community.spotify.com website runs slower on Opera GX in comparison to other software such as Firefox. It e...

  • Casual Listener
  • Plan Premium Country United Kingdom Device PC Operating System Windows 11   My Question or Issue I've just entered the community and have found that the community.spotify.com website r...
  • Xenia
  • Moderator
  • 1408 Views
  • 2 replies
  • 0 likes
  • Other
  • 1408 Views
  • 2 replies
  • 0 likes

Superuser Contribution Samsung Watch App full of bugs (Gear S3 / Gear Sport / Galaxy Watch)

PlanPremiumCountry Tested in Germany and Sweden (as if that would make a difference...)DeviceSamsung Gear Sport (tested), Samsung Gear S3, Samsung Galaxy Watch (there are threads describing these problems for these devices as well, but the search on ...

  • Music Fan
  • Plan Premium Country  Tested in Germany and Sweden (as if that would make a difference...) Device Samsung Gear Sport (tested), Samsung Gear S3, Samsung Galaxy Watch (there are threads descr...
  • trntbl2109
  • Regular
  • 8089 Views
  • 27 replies
  • 19 likes
  • Samsung
  • 8089 Views
  • 27 replies
  • 19 likes

Superuser Contribution 30 mins ad free not working

PlanFreeCountryAustraliaDeviceAll devices incl. web player, mobile app, etc.Operating SystemLatest IOS, latest android system My Question or IssueThe 30 min free ads isn't working for me (and it never has). I watch the video in full, I never skip out...

  • Casual Listener
  •   Plan Free Country Australia Device All devices incl. web player, mobile app, etc. Operating System Latest IOS, latest android system   My Question or Issue The 30 min free ads ...
  • jeffbbbarnett
  • Casual Listener
  • 8673 Views
  • 14 replies
  • 9 likes
  • Other
  • 8673 Views
  • 14 replies
  • 9 likes

Superuser Contribution Session : Sorry, couldn't find that

I use spotify on iPhone and laptop.PlanPremiumCountryThailandDeviceiPhoneSE1Operating SystemiOS14.4 My Question or Issueexcuse me, i’m having problem about using spotify group session. I can’t join my friend session and no one can join mine too. It j...

  • Newbie
  • I use spotify on iPhone and laptop. Plan Premium Country Thailand Device iPhoneSE1 Operating System iOS14.4   My Question or Issue excuse me, i’m having problem about using spotify gr...
  • MafeG
  • Spotify Legend
  • 912 Views
  • 1 replies
  • 1 likes
  • music
    Other
  • 912 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify friends connect/find without facebook

I used to have facebook so I did manage to add someone to my spotify friends list. Now I don't have facebook and am not allowed to go on social media (or my wife will go psycho & throw a tantrum and send me spiraling to no mans land). Anyway, I have ...

  • Casual Listener
  • I used to have facebook so I did manage to add someone to my spotify friends list.   Now I don't have facebook and am not allowed to go on social media (or my wife will go psycho & throw a...
  • MafeG
  • Spotify Legend
  • 1132 Views
  • 1 replies
  • 0 likes
  • Other
  • 1132 Views
  • 1 replies
  • 0 likes

[Android][Podcasts] Smaller skip buttons for podcasts

Problem: when listening to podcasts in the android app I often skip to the next episode by accident because the main buttons are skip forward and skip back. This is very annoying if I just want to go 15 sec further to skip some advertisement or liste...

  • Newbie
  • Problem: when listening to podcasts in the android app I often skip to the next episode by accident because the main buttons are skip forward and skip back. This is very annoying if I just want to go...
  • 247 Views
  • 0 replies
  • 0 likes
  • Android
    Podcasts
  • 247 Views
  • 0 replies
  • 0 likes

Spotify Connect, Onkyo TX-NR686 and subwoofer

Hi,I was wandering if anyone know how to get my subwoofer active when using Spotify Connect on my Onkyo TX-MR686 When I use the bluetooth connection to stream the music from the Spotify-app on my phone, the subwoofer is active (Dolby 2.1), but if I u...

  • Regular
  • Hi, I was wandering if anyone know how to get my subwoofer active when using Spotify Connect on my Onkyo TX-MR686   When I use the bluetooth connection to stream the music from the Spotify-ap...
  • 572 Views
  • 0 replies
  • 0 likes
  • Connect
    Onkyo
  • 572 Views
  • 0 replies
  • 0 likes

How about you guys make an easily accessible bug reporter in app?

Even when submitting this, I got the error "oops something went wrong", which appears to be the case of text being too long.Please make a "submit a bug report" action to the app as it's tedious to go around looking for where to report those. And not ...

  • Casual Listener
  • Even when submitting this, I got the error "oops something went wrong", which appears to be the case of text being too long. Please make a "submit a bug report" action to the app as it's tedious t...
  • JCMVenom
  • Casual Listener
  • 504 Views
  • 1 replies
  • 0 likes
  • 504 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Partnership] Business

Hi I have a business enquiry I am the owner of trackrunner music production company in Australia, I would like to see if Spotify would like to become a business partner.

  • Visitor
  • Hi I have a business enquiry I am the owner of trackrunner music production company in Australia, I would like to see if Spotify would like to become a business partner.
  • CarlosE
  • Moderator
  • 512 Views
  • 1 replies
  • 0 likes
  • Partnership
  • 512 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web Player][Other] Commercial volume

Why doesn't Spotify match the volume of the commercials to the volume of the other content? I'm not paying for the premium service. That ain't happening. I'll just listen to my music collection. But if I am willing to sit through the commercials, why...

  • Visitor
  • Why doesn't Spotify match the volume of the commercials to the volume of the other content? I'm not paying for the premium service. That ain't happening. I'll just listen to my music collection. But ...
  • Novy
  • Moderator
  • 188 Views
  • 1 replies
  • 0 likes
  • Other
    Web Player
  • 188 Views
  • 1 replies
  • 0 likes

Upcoming Changes to your Spotify Account

My Question or Issue just got an email with that heading. Here is the part that I am confused about and wondered if anyone else received a similar email. I am not responding to the embedded links. "Starting August 04, 2021, we'll be upgrading our sys...

  • Regular
  •     My Question or Issue just got an email with that heading. Here is the part that I am confused about and wondered if anyone else received a similar email. I am not responding to the em...
  • Telouse
  • Regular
  • 4642 Views
  • 9 replies
  • 0 likes
  • Connect
  • 4642 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Applying playlist filters

I have bought a BMW with Spotify installed. I can't change the filters ie play in order of track, artist, album etc. I only have artist order as default and shuttle. I have no trouble with this on any other device. Just the car. A bit niche I know bu...

  • Newbie
  • I have bought a BMW with Spotify installed. I can't change the filters ie play in order of track, artist, album etc. I only have artist order as default and shuttle. I have no trouble with this on an...
  • Alex
  • Spotify Legend
  • 921 Views
  • 1 replies
  • 0 likes
  • 921 Views
  • 1 replies
  • 0 likes

Pay Canadian Podcasters?

I am Spotify subscriber and a content producer (podcaster through Anchor.fm, which is owned by Spotify). Somehow, Spotify can take my Canadian money for the subscription, but cannot pay me through Anchor because I am in Canada. When will this mismatc...

  • Visitor
  • I am Spotify subscriber and a content producer (podcaster through Anchor.fm, which is owned by Spotify). Somehow, Spotify can take my Canadian money for the subscription, but cannot pay me through An...
  • 138 Views
  • 0 replies
  • 0 likes
  • 138 Views
  • 0 replies
  • 0 likes

Spotify sounds harsher

Hi I listen to music on my Car Play as well as on BlueSound PowerNode. I moved recently from Amazon to Spotify Premium. I found the songs from Spotify sounds harsher compared to Amazon. Even compared with Apple Music as well local mp3 songs on my dis...

  • Visitor
  • Hi   I listen to music on my Car Play as well as on BlueSound PowerNode.    I moved recently from Amazon to Spotify Premium.     I found the songs from Spotify...
  • Saqibfraz
  • Regular
  • 404 Views
  • 2 replies
  • 0 likes
  • music exchange
  • 404 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ignore, issue seems to have resolved

PlanFreeCountryUnited States of AmericaDeviceToshiba LaptopOperating SystemWindows 10 through my browser Google Chrome My Question or IssueI went on to Spotify today, and I keep having issues with the songs lagging to play. They don't play right away...

  • Regular
  • Plan Free Country United States of America Device Toshiba Laptop Operating System Windows 10 through my browser Google Chrome   My Question or Issue I went on to Spotify today, and I k...
  • CarlosE
  • Moderator
  • 308 Views
  • 2 replies
  • 0 likes
  • Other
  • 308 Views
  • 2 replies
  • 0 likes

Superuser Contribution I cant find the podcast tab on neither windows nor android

PlanPremiumCountryMoldovaDeviceRedmi 5A / HP 250 G7Operating SystemAndroid 8.1.0 /Windows 10 My Question or IssueI cannot find the podcast tab anywhere on the app and if i try imputing individual podcasts in the search bar nothing comes up. Thank you...

  • Newbie
  •   Plan Premium Country Moldova Device Redmi 5A / HP 250 G7 Operating System Android 8.1.0 /Windows 10  My Question or Issue I cannot find the podcast tab anywhere on the app and i...
  • Eni
  • Moderator
  • 294 Views
  • 1 replies
  • 0 likes
  • Other
  • 294 Views
  • 1 replies
  • 0 likes

Most of the songs on one album on really low quality

PlanPremiumCountryUSA Device(Desktop PC, Samsung Galaxy 10)Operating System(Android Oreo, Windows 10) My Question or IssueThe album The Haze by the band Pulled Apart By Horses seems to be messed up after the first song. After the first song The Haze ...

  • Newbie
  • Plan Premium Country USA   Device (Desktop PC, Samsung Galaxy 10) Operating System (Android Oreo, Windows 10)   My Question or Issue The album The Haze by the band Pulled Ap...
  • AdamDam
  • Spotify Star
  • 331 Views
  • 1 replies
  • 0 likes
  • Other
  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Podcasts] Podcasts on Spotify Russia

When will the podcast category become available on Spotify Russia? I have been a paying premium user for years, and after moving to Russia I have lost access to all podcasts on Spotify.

  • Casual Listener
  • When will the podcast category become available on Spotify Russia? I have been a paying premium user for years, and after moving to Russia I have lost access to all podcasts on Spotify. 
  • Eni
  • Moderator
  • 605 Views
  • 3 replies
  • 1 likes
  • Podcasts
  • 605 Views
  • 3 replies
  • 1 likes

Superuser Contribution PC won’t detect iPhone via Spotify Connect and vice versa

PlanPremiumCountryU.S.ADeviceHP ProDesk 600 g1, iPhone 8Operating SystemWindows 10, iOS 14.6 Hey all, my issue is kinda self explanatory. I’ve already searched the forums and FAQs for help, and I haven’t come across a solution that has worked. So far...

  • Newbie
  • Plan Premium Country U.S.A Device HP ProDesk 600 g1, iPhone 8 Operating System Windows 10, iOS 14.6   Hey all, my issue is kinda self explanatory. I’ve already searched the forums and F...
  • CarlosE
  • Moderator
  • 2033 Views
  • 4 replies
  • 0 likes
  • Other
  • 2033 Views
  • 4 replies
  • 0 likes