Announcements

Other (Podcasts, Partners, etc. )

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 8645 Views
  • 8 replies
  • 0 likes
  • Other
  • 8645 Views
  • 8 replies
  • 0 likes

An error occurs when trying to connect with Web Player

Hi, Since a couple of weeks, each time I connect to open.spotify.com using Firefox, I'm getting a message saying an error occurred and need to try again. However, Spotify works when used from the desktop application or my phone, so the service is not...

  • Regular
  • Hi,   Since a couple of weeks, each time I connect to open.spotify.com using Firefox, I'm getting a message saying an error occurred and need to try again. However, Spotify works when used fro...
  • 765 Views
  • 0 replies
  • 2 likes
  • Other
  • 765 Views
  • 0 replies
  • 2 likes

Superuser Contribution [Discover Weekly] Getting songs on a languages I have never selected or listened to

On my Discover weekly, I keep getting songs in Dutch although I never selected or listened purposely to a song in Duch.My entire selection of songs is either in Hebrew or English.Can I disable languages from being played in my account?

  • Newbie
  • On my Discover weekly, I keep getting songs in Dutch although I never selected or listened purposely to a song in Duch. My entire selection of songs is either in Hebrew or English. Can I disable la...
  • jorgelm617
  • Newbie
  • 1280 Views
  • 2 replies
  • 0 likes
  • Music
  • 1280 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify won't load all of my saved songs

PlanFree My Question or IssueHi, I'm having some issues with Spotify today. It won't load all of my songs that I've saved to my library and I don't know what to do. Can someone please help me?

  • Casual Listener
  • Plan Free   My Question or Issue Hi, I'm having some issues with Spotify today. It won't load all of my songs that I've saved to my library and I don't know what to do. Can someone please he...
  • Peter
  • Spotify Legend
  • 2017 Views
  • 1 replies
  • 4 likes
  • Music
    Other
  • 2017 Views
  • 1 replies
  • 4 likes

Superuser Contribution Help with Samsung Gear S3

I'm trying to get a very simple question answered. I was under the impression that if I had a Spotify free account, I could remotely control spotify on my phone with the samsung gear spotify app. I know I wouldn't get premium features like being able...

  • Casual Listener
  • I'm trying to get a very simple question answered. I was under the impression that if I had a Spotify free account, I could remotely control spotify on my phone with the samsung gear spotify app. I k...
  • amitjm1980
  • Casual Listener
  • 740 Views
  • 2 replies
  • 1 likes
  • Samsung
  • 740 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't see all albums in library

PlanFreeCountryUSADeviceWindows/Chrome/Web PlayerOperating SystemWindows 10 My Question or IssueWhen i go to my library and saved albulms, it is only displaying some of the albulms instead of all of them. It seems to stop at 42. If I delete one of th...

  • Newbie
  •   Plan Free Country USA Device Windows/Chrome/Web Player Operating System Windows 10   My Question or Issue When i go to my library and saved albulms, it is only displaying some ...
  • Guido
  • Spotify Legend
  • 607 Views
  • 1 replies
  • 0 likes
  • Other
  • 607 Views
  • 1 replies
  • 0 likes

Superuser Contribution Rearranged the songs in my playlist, but they won’t play in order

hi, ive recently downloaded the 30 day premium trial, made a playlist and then rearranged my songs in a particular order, however, when I play the first song, my order isn’t playing, the playlist just starts shuffling. How do I make it so that my ord...

  • Newbie
  • hi,  ive recently downloaded the 30 day premium trial, made a playlist and then rearranged my songs in a particular order, however, when I play the first song, my order isn’t playing, the playl...
  • Guido
  • Spotify Legend
  • 555 Views
  • 1 replies
  • 0 likes
  • Other
  • 555 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Web Player on Chrome causes lag/stutter...

Everytime I use open.spotify.com on Chrome it immediately lags my computer up and causes framerate issues in games/videos and even on the desktop, my cursor freezes every couple of seconds. It's not because of hardware acceleration, I tried without i...

  • Casual Listener
  • Everytime I use open.spotify.com on Chrome it immediately lags my computer up and causes framerate issues in games/videos and even on the desktop, my cursor freezes every couple of seconds. It's not ...
  • rghineg1997
  • Newbie
  • 13776 Views
  • 25 replies
  • 6 likes
  • Music
  • 13776 Views
  • 25 replies
  • 6 likes

Broken/inconsistent app/useless support on Twitter.

PlanFreeCountryUSADevice Samsung Galaxy S9Operating SystemWindows 7 My Question or IssueI am so incredibly enraged with all of the issues I have had with this app, and the incopetent "support" I got from the Twitter account. Seriously, change the twi...

  • Regular
  •   Plan Free Country USA Device  Samsung Galaxy S9 Operating System Windows 7   My Question or Issue I am so incredibly enraged with all of the issues I have had with this ap...
  • 13yako
  • Regular
  • 702 Views
  • 1 replies
  • 0 likes
  • Other
    Samsung
  • 702 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution PS4 gets unlinked from spotify

PlanPremiumCountryUSADeviceiPhone 6S, PS4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I use spotify on both iphone and ps4, when I come back from work and try playing music on ps4 using my iphone as remote, it works ...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 6S, PS4 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, I use spotify on both iphone and ps4, when I co...
  • MusicThrall
  • Casual Listener
  • 2228 Views
  • 2 replies
  • 1 likes
  • PS4
  • 2228 Views
  • 2 replies
  • 1 likes

Superuser Contribution Box Car Racer don't reproduce

Plan: PremiumCountry: Italy My Question or Issue:I can't reproduce Box Car Racer's song. The message attached appears when I try to reproduce a song, the player doesn't show up and I can't hear anything. What should I do?Thank you,Marco

  • Newbie
  • Plan: Premium Country: Italy   My Question or Issue: I can't reproduce Box Car Racer's song. The message attached appears when I try to reproduce a song, the player doesn't show ...
  • Guido
  • Spotify Legend
  • 527 Views
  • 1 replies
  • 0 likes
  • Music
  • 527 Views
  • 1 replies
  • 0 likes

Solved!! Songs are added automatically to one playlist

PlanFreeCountrySwedenDeviceDesktopOperating SystemWindows 10My Question or IssueI have a playlist of 115 songs and 9 songs that I have added myself. when i listen to my daily mix or any other playlist or album, all the songs ends up in that playlist ...

  • Casual Listener
  • Plan Free Country Sweden Device Desktop Operating System Windows 10 My Question or Issue I have a playlist of 115 songs and 9 songs that I have added myself. when i listen to my daily mix or...
  • ListenToGlobal
  • Composer
  • 1445 Views
  • 7 replies
  • 0 likes
  • Other
  • 1445 Views
  • 7 replies
  • 0 likes

Superuser Contribution Most streamed artist may 2019

None of the below information is required. However, the more you provide the easier it will be for us to try and helpPremiumCountryNetherlandsDeviceIphone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWHO IS THE MOST ST...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help Premium Country Netherlands Device Iphone 7 Operating System (iOS 10, Andr...
  • Guido
  • Spotify Legend
  • 1839 Views
  • 1 replies
  • 0 likes
  • Other
  • 1839 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with subscription to get free google home mini

PlanPremium/ FamilyCountryCanadaDevicePC Operating Systemwindow 10 My Question or IssueHi, I wait until the free trial prenim finish. And I tried to get the google home mini on a link that want to subscribe to family prenium so im now with family pre...

  • Casual Listener
  • Plan Premium/ Family Country Canada Device PC  Operating System window 10   My Question or Issue Hi, I wait until the free trial prenim finish. And I tried to get the google home ...
  • Guido
  • Spotify Legend
  • 1593 Views
  • 5 replies
  • 0 likes
  • Other
  • 1593 Views
  • 5 replies
  • 0 likes

Superuser Contribution Multiple artists named "Tea" mixed into one single artist page

On the artist page for "Tea", multiple artists with the same name are mixed into one. (spotify:artist:0olHgELPOU04EExvCvVmhW) The swiss progressive rock band "TEA" with the albums "Tea" (spotify:album:5B1zFOPTMwPRlOYF1aErcj | spotify:album:0i1mikbNbI...

  • Music Fan
  • On the artist page for "Tea", multiple artists with the same name are mixed into one. (spotify:artist:0olHgELPOU04EExvCvVmhW)   The swiss progressive rock band "TEA" with the albums "Tea" (sp...
  • Guido
  • Spotify Legend
  • 728 Views
  • 2 replies
  • 0 likes
  • Other
  • 728 Views
  • 2 replies
  • 0 likes

Superuser Contribution Nilsson/Corelli Turandot - Nessun Dorma has extra fade added to the end of the track

There's a problem with the Molinari-Pradelli/Nilsson/Corelli recording of Turandot in the following track:https://open.spotify.com/track/4sQJ95y3cMcdTzyNIEAR1F?si=ZQamHqqjSUqht0dodSqu5w The track above has had an extra 7 seconds of fade into the next...

  • Newbie
  • There's a problem with the Molinari-Pradelli/Nilsson/Corelli recording of Turandot in the following track: https://open.spotify.com/track/4sQJ95y3cMcdTzyNIEAR1F?si=ZQamHqqjSUqht0dodSqu5w   Th...
  • Guido
  • Spotify Legend
  • 564 Views
  • 1 replies
  • 0 likes
  • Music
    Other
  • 564 Views
  • 1 replies
  • 0 likes

Superuser Contribution Acer 14 Chromebook

I'm brand new to spotify and have the premium subscription. I can't download music on the chromebook even with the app installed. What am I doing wrong?

  • Newbie
  • I'm brand new to spotify and have the premium subscription. I can't download music on the chromebook even with the app installed. What am I doing wrong?
  • Guido
  • Spotify Legend
  • 625 Views
  • 1 replies
  • 0 likes
  • All Platforms
  • 625 Views
  • 1 replies
  • 0 likes

app no funciona bien

por que la App no funciona bien en windows phone ,me gusta mucho spotify llevo 4 años usandolo y no es posible que en windows phone sea deficiente la app

  • Casual Listener
  • por que la App no funciona bien en windows phone ,me gusta mucho spotify llevo 4 años usandolo y no es posible que en windows phone sea deficiente la app
  • noraalej
  • Casual Listener
  • 495 Views
  • 2 replies
  • 0 likes
  • 495 Views
  • 2 replies
  • 0 likes

I can’t play Post Malone - Better Now, what should i do?

PlanPremiumCountryHungary DeviceiPhone 8Operating SystemiOS 12.2 My Question or IssueI can’t play Post Malone - Better now. What should i do?

  • Newbie
  • Plan Premium Country Hungary   Device iPhone 8 Operating System iOS 12.2   My Question or Issue I can’t play Post Malone - Better now. What should i do?  
  • ListenToGlobal
  • Composer
  • 1547 Views
  • 3 replies
  • 0 likes
  • Music
    Other
  • 1547 Views
  • 3 replies
  • 0 likes

Solved!! Liked songs not in playlist

PlanFree/PremiumCountry DeviceSamsung Galaxy J3Operating SystemAndroid My Question or IssueSome songs i liked do not appear in the playlist of my favourite songs. What to do now? Thanks for answering!

  • Casual Listener
  • Plan Free/Premium Country   Device Samsung Galaxy J3 Operating System Android   My Question or Issue Some songs i liked do not appear in the playlist of my favourite songs.  ...
  • ListenToGlobal
  • Composer
  • 1758 Views
  • 7 replies
  • 0 likes
  • Music
  • 1758 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution No one web player works, but the application does

PlanFree/PremiumCountryColombiaDeviceWeb PlayerOperating SystemWindows 10 My Question or IssueHi, Spotify Community. I tried to play music from the Spotify web player and I could not. My main browser is Opera, although the same happens with Chrome, E...

  • Casual Listener
  • Plan Free/Premium Country Colombia Device Web Player Operating System Windows 10   My Question or Issue Hi, Spotify Community.  I tried to play music from the Spotify web pla...
  • Katerina
  • Spotify Legend
  • 1720 Views
  • 1 replies
  • 1 likes
  • Other
  • 1720 Views
  • 1 replies
  • 1 likes

Env: prod