Spotify redeem pin

[#1]

I bought a Spotify gift card for friend and the pin is unclear on a character and they cant redeem the card

[Ivelina]

Hi there,

Welcome to the Community!

To start, make sure you’re entering the correct characters. For example a zero can look like a capital ‘O’, or a capital ‘I’ can look like a one. You can try different combinations, but keep in mind that after 4 attempts, you'll see an error message. If you do, you can try again after 24 hours.

However, if you're still unable to redeem the code even after trying the combinations or if it's damaged on the gift card, you can reach out to support so they can take a further look.

Hope this helps 🙂

[#3]

ME SALE QUE EL CODIGO NO ES VALIDO

[Vasil]

Hey there!

We moved your post here, hope you don't mind.

Please take a look at the reply from @Ivelina 🙂 
For more information on this, you can also take a look at this article here.

The Community is here for you should any further questions come up. Cheers 🙌🏼

[OmarHernández098]

Si

[Galeas]

<moderator snip>

[AlejaR · Accepted solution]

Hey there @Galeas,

Thanks for posting in the Community and welcome. 

We've gone ahead and edited your post, since it contained info about your code. Keep in mind this is a public space, so, to maintain your data secure, we've deleted it.

As mentioned above, if you have issues while trying to redeem the code of a gift card, you can follow the steps mentioned by @Ivelina. You can also follow the suggestions mentioned in this article.

This is something that has to be looked at backstage if issues persist after trying the above. As this might require sharing private info, it’s best if you message us directly through here.

Hope this clears things up. If you have any questions or need anything else, the Community is here for you.

[Maximilianoocon]

(removed by staff)

[MattSuda]

Hey @Maximilianoocon

Welcome to the Spotify Community!

I have edited your post, since it contained info about your code. Keep in mind this is a public space, so, to make sure your data is secure, I've deleted it.

As mentioned above, if you have issues while trying to redeem the code of a gift card, you can follow the steps mentioned above. You can also follow the suggestions mentioned in this article.

This is something that has to be looked at backstage if issues persist after trying the above. As this might require sharing private info, it’s best if you message Spotify support directly through here.

[MattSuda]

I have edited your post, since it contained info about your code. Keep in mind this is a public space, so, to make sure your data is secure, I've deleted it.

As mentioned above, if you have issues while trying to redeem the code of a gift card, you can follow the steps mentioned above. You can also follow the suggestions mentioned in this article.

This is something that has to be looked at backstage if issues persist after trying the above. As this might require sharing private info, it’s best if you message Spotify support directly through here.