Web Player can't play song and if it can, it play for 9 seconds and goes silent

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Web Player can't play song and if it can, it play for 9 seconds and goes silent

aiz_faizie
Newbie

I found similar thread https://community.spotify.com/t5/Ongoing-Issues/Web-player-stops-after-playing-a-song-for-9-seconds/... but Web Player now cannot play song. It will infinitely skip, and if it stopped at a playable song, it will play for 9 seconds and continue to play in silence.

 

I use Chromium OS so no Android system for me. I need to depends on Web Player. I don't use any DNS, VPN or extensions. This bug happens on Chrome but I can't change web browser in Chrome OS.

 

Plan

Premium

Country

Malaysia

Device

Acer C720

Operating System

Chrome OS

 

My Question or Issue

1 Reply

MafeG
Moderator
Moderator

Hi @aiz_faizie,

 

Welcome to the Community and thank you for posting. 

 

To start, please try opening the Web Player in an incognito window on your browser. Does it make a difference? 

 

Also, if you're using extensions such as AdBlock try disabling them to test again. 

 

Let us know how this goes. 

MafeGModerator
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