Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Web Player not playing next song in playlist or showing time elapsed

Web Player not playing next song in playlist or showing time elapsed

I am a premium user and am having issues with the online player. 

When I play a track, the time elapsed in the song does not show in the top right corner of which song is playing. In addition, the player stops after each track and I must manually click next to play the next song. 

 

Not sure what to do here.. suggestions?

-Aaron

Reply
7 Replies

Hey @1251209835! Welcome to the Spotify Community. ^^

 

That doesn't sound quite right.

Have you tried to use another browser or clearing your browser cache/cookies ?

This solved the issue in the most cases. ^^

 

Peace

I tried deleting cache and cookies, but the issue still persists. 

I am using Chrome, and the only other browser I have is IE. Spotify says that IE does not support the web player when I try it there... 

 

Any other ideas? This is very strange to me as I have used the web player on this computer for over a year with no issues. 

Thanks!

-Aaron

Hey @1251209835!

 

Hmm, that sounds tough.

Does it work in the incognito mode ?

 

Peace ^^

Same thing is happening when in incognito mode.

 

Hey @1251209835

 

Try this link for the web player. ^^

 

Peace 

That appears to be working correctly!!

 

What should I do to keep this working correctly and avoid issues in the future?

@1251209835!

 

To be honest i really dont know why this link works and the normal one don't.

I guess it's the https link. You can use this link for now. 

 

I'm glad that it's working for you now. ^^

Peace

Suggested posts