Web player error. Something went wrong.

[JackDee]

Operating System

Windows 10

Cant get access to the web player https://open.spotify.com .
Chrome web browser updated to the latest version.

[Ethan_Moore004]

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

Also, Try downloading the actual app from the spotify website instead of the web player! 😃

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Please like

If it works please mark as solution

[Katerina]

Hey there @JackDee,

Thanks for posting and welcome to the Community!

If you haven't already, we'd suggest taking a look at this Spotify Answer for more info and steps to try, including how to check your hosts file.

Let us know how you get on! We'll be right here if you still need help.

Have a lovely day 🙂