Hello all:
I can no longer play music at all in my web player, and I cannot even log in to my Spotify app on my phone. FYI: A few months ago I upgraded to my current phone, but I don't really think that's the problem.
The webplayer connects to the web just fine: I can see playlists, my music/songs (and ironically, the ads, of course)...but clicking any "Play" button does absolutely nothing. This is happening in multiple browsers (Firefox, Opera), on multiple computers, and in different operating systems, including my phone (except when I try to log in to my phone app, it bounces me back to the login screen).
I've been looking both online and here, and here are all the things I've tried:
So...did I miss anything? Are you stumped like me, or is there something else I can try? Any help is appreciated!
Hey @superion_unit
Support should get back to you in 2-3 days, depending on the queue length. 🙂
Meanwhile - have you tried restarting the router? Maybe there's some sort of network congestion, it can also cause issues like this.
Hope this helps!
I had a similar problem with the web player the other day, but could fix it by starting something in the desktop app on the same computer and then switch the playback to the open web player with the Spotify Connect feature in the desktop app.
I also have this problem. Webplayer behaves fine, except that it doesn't play (and when clicking on the devices icon, the webplayer doesn't show up)
I have this issue regularly if the mobile (Android) app was used before.
Solution:
Another trial could be to delete the browser cache and cookies (not needed for me till now)
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