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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Covenantbirmingham
  • Visitor
  • 3686 Views
  • 28 replies
  • 6 likes
  • Other
  • 3686 Views
  • 28 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18230 Views
  • 8 replies
  • 2 likes
  • Other
  • 18230 Views
  • 8 replies
  • 2 likes

Superuser Contribution Black screen every few minutes with song playing

PlanPremiumCountryFranceDeviceFire TV StickOperating SystemFire OS 5.2.7.1 (646581820) My Question or IssueWhen playing songs on the Spotify app, every 30-90-120 seconds, my TV screen will become black, and then go back to the Spotify app. The song w...

  • Casual Listener
  • Plan Premium Country France Device Fire TV Stick Operating System Fire OS 5.2.7.1 (646581820)   My Question or Issue When playing songs on the Spotify app, every 30-90-120 seconds, my ...
  • Kaks1
  • Newbie
  • 3589 Views
  • 9 replies
  • 4 likes
  • Other
  • 3589 Views
  • 9 replies
  • 4 likes

Superuser Contribution when do I get the 6 digit code in order to create an artist profile

I am trying to create an artist profile for my band with uri code from distrokid. I give my email address in order to get the 6 digit code from Spotify to verify, but the code never arrives.

  • Newbie
  • I am trying to create an artist profile for my band with uri code from distrokid. I give my email address in order to get the 6 digit code from Spotify to verify, but the code never arrives.
  • MihailY
  • Moderator
  • 745 Views
  • 1 replies
  • 0 likes
  • 745 Views
  • 1 replies
  • 0 likes

Spotify kids - nvidia shield

Looking to use Spotify kids on nvidia shield but not compatible or available with this device? Only regular Spotify? Pls advise

  • Visitor
  • Looking to use Spotify kids on nvidia shield but not compatible or available with this device? Only regular Spotify? Pls advise 
  • 131 Views
  • 0 replies
  • 0 likes
  • 131 Views
  • 0 replies
  • 0 likes

Superuser Contribution how to get playlists out of a folder

there is a feature that allows you to create a kind of folder to put your playlists in, however i cannot find a way to get them out of there because deleting the folder also deletes the playlists

  • Visitor
  • there is a feature that allows you to create a kind of folder to put your playlists in, however i cannot find a way to get them out of there because deleting the folder also deletes the playlists
  • Eni
  • Moderator
  • 533 Views
  • 1 replies
  • 0 likes
  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution Canjie una tarjeta amiga para premium pero sigo con Spotify gratis

Compré una tarjeta para Spotify premium canjie el código y me puso ya eres premium pero al meterme a Spotify está el gratis y me pide que me suscriba a premium

  • Visitor
  • Compré una tarjeta para Spotify premium canjie el código y me puso ya eres premium pero al meterme a Spotify está el gratis y me pide que me suscriba a premium
  • AlejaR
  • Moderator
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alexa always chooses obscure cover versions of titles

The main way that I use Spotify is requesting music by Alexa voice control. Unfortunately I have an extremely annoying problem with it: If I request a song by title, Alexa+Spotify usually chooses the most obscure possible cover version instead of the...

  • Regular
  • The main way that I use Spotify is requesting music by Alexa voice control. Unfortunately I have an extremely annoying problem with it: If I request a song by title, Alexa+Spotify usually chooses the...
  • Maugster
  • Visitor
  • 13465 Views
  • 37 replies
  • 26 likes
  • Other
  • 13465 Views
  • 37 replies
  • 26 likes

Superuser Contribution Can I connect to two different brands of wireless speakers at the same time

I have some existing Sonos speakers that I use with Spotify but want to get an additional Bose speaker (or something other than Sonos) and use them all at the same time. Is there any reason that would be problematic?

  • Visitor
  • I have some existing Sonos speakers that I use with Spotify but want to get an additional Bose speaker (or something other than Sonos) and use them all at the same time. Is there any reason that wou...
  • Eni
  • Moderator
  • 462 Views
  • 1 replies
  • 0 likes
  • 462 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution On web player I can't open my profile or artist profiles

On web player I can't open my profile or artist profiles neither can I open the library it never loads and just shows a black screen I already restarted my chromebook and deleted the cookies and cache and log out. Is this a glitch??

  • Regular
  • On web player I can't open my profile or artist profiles neither can I open the library it never loads and just shows a black screen I already restarted my chromebook and deleted the cookies and cach...
  • Eni
  • Moderator
  • 261 Views
  • 3 replies
  • 0 likes
  • 261 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify music stops randomly on Google nest mini 2nd generation

PlanFamily PremiumDeviceGoogle nest mini 2nd generationI have a problem with spotify on my google nest mini, it keeps stopping music randomly for some seconds, is like the music is paused then it start over again on the same part of the song it was s...

  • Casual Listener
  • Plan Family Premium Device Google nest mini 2nd generation I have a problem with spotify on my google nest mini, it keeps stopping music randomly for some seconds, is like the music is paused...
  • Eni
  • Moderator
  • 6693 Views
  • 12 replies
  • 1 likes
  • music
    Other
  • 6693 Views
  • 12 replies
  • 1 likes

Superuser Contribution Header Copyright

just wondering.. can I use a picture i took of spongebob as my header or does this infringe on copyrights..?it's just a pic I took of my tv and spongebob is playing on it..

  • Newbie
  • just wondering.. can I use a picture i took of spongebob as my header or does this infringe on copyrights..? it's just a pic I took of my tv and spongebob is playing on it..
  • Delilah22
  • Casual Listener
  • 1063 Views
  • 4 replies
  • 0 likes
  • Other
  • 1063 Views
  • 4 replies
  • 0 likes

Superuser Contribution My spotify keeps pausing after a few seconds

PlanPremiumCountryUSA DeviceXbox series X My Question or IssueI keep trying to listen to music while playing my games but after like 10 seconds it just stops playing

  • Visitor
  •   Plan Premium Country USA   Device Xbox series X   My Question or Issue I keep trying to listen to music while playing my games but after like 10 seconds it just stops playi...
  • Yordan
  • Moderator
  • 3864 Views
  • 4 replies
  • 2 likes
  • music
    Other
  • 3864 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution How to see again pop-ups

Hi, today i got an pop-up on spotify that show how much i listened a song. But at that time i was looking for another thing and i scrolled the page so i didn't see anything. How could i see that pop-up again?

  • Casual Listener
  • Hi, today i got an pop-up on spotify that show how much i listened a song. But at that time i was looking for another thing and i scrolled the page so i didn't see anything. How could i see that pop-...
  • AlejaR
  • Moderator
  • 1970 Views
  • 1 replies
  • 0 likes
  • 1970 Views
  • 1 replies
  • 0 likes

Skill on Alexa

Hi, I’m using Spotify on Alexa for about 5 months but there’s a bug on the volume when it’s set on a phone or pc with Spotify connect. When I turn up the volume it turn down and the same thing happens in reverse. Someone have a solution?

  • Newbie
  • Hi, I’m using Spotify on Alexa for about 5 months but there’s a bug on the volume when it’s set on a phone or pc with Spotify connect. When I turn up the volume it turn down and the same thing happen...
  • 132 Views
  • 0 replies
  • 0 likes
  • 132 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify keeps autopausing and I've already tried the rec steps.

I've found the 2019 steps and they aren't the issue/don't work. When at work I have spotify on my phone and listen with bluetooth headphones and use the web browser on my computer to easily change songs/playlists. Well for some reason regardless of p...

  • Visitor
  • I've found the 2019 steps and they aren't the issue/don't work. When at work I have spotify on my phone and listen with bluetooth headphones and use the web browser on my computer to easily change so...
  • Eni
  • Moderator
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me parece el icono de Repetir álbum, lista o canción, en el celular

Solo tengo el icono de la flecha de reproduccion aleartoria, intente desinstalar la app y actualizar pero sigue igual

  • Casual Listener
  • Solo tengo el icono de la flecha de reproduccion aleartoria, intente desinstalar la app y actualizar pero sigue igual
  • AlejaR
  • Moderator
  • 154 Views
  • 1 replies
  • 0 likes
  • 154 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong artist

i have uploaded two songs on Spotify but they had appeared under the wrong artist. So I claimed that artist account but I don’t know the password so I can’t gain access to it and I’m not sure if I will still receive my money.

  • Visitor
  • i have uploaded two songs on Spotify but they had appeared under the wrong artist. So I claimed that artist account but I don’t know the password so I can’t gain access to it and I’m not sure if I wi...
  • Lyubka
  • Moderator
  • 234 Views
  • 1 replies
  • 0 likes
  • artist
  • 234 Views
  • 1 replies
  • 0 likes