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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Sobult
  • Visitor
  • 3605 Views
  • 27 replies
  • 6 likes
  • Other
  • 3605 Views
  • 27 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18209 Views
  • 8 replies
  • 2 likes
  • Other
  • 18209 Views
  • 8 replies
  • 2 likes

Solved!! [Web Player] Player controls not responding (HTTP 403)

PlanPremiumCountryUK DeviceMacBook Pro (16-inch, 2019)Operating SystemMac OS Big Sur v11.5BrowserChrome v92.0.4515.107 and Firefox v89.0.2 IssueThe web player controls don't respond to the Play, Next or Previous buttons. Firefox and Chrome Dev Tools ...

  • Casual Listener
  • Plan Premium Country UK   Device MacBook Pro (16-inch, 2019) Operating System Mac OS Big Sur v11.5 Browser Chrome v92.0.4515.107 and Firefox v89.0.2   Issue The web player...
  • kittsville
  • Casual Listener
  • 455 Views
  • 1 replies
  • 0 likes
  • Other
  • 455 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Podcasts] Ads on Podcasts, even though Premium

I pay for Spotify premium.To me that means no ads, what so ever.I know your website says 'ad-free music,' but doesn't say anything about ad-free podcasts.But I am paying you money specifically so that I do not have to listen to ads. I hate ads. I fin...

  • Visitor
  • I pay for Spotify premium. To me that means no ads, what so ever. I know your website says 'ad-free music,' but doesn't say anything about ad-free podcasts. But I am paying you money specifically ...
  • Jeremy
  • Spotify Legend
  • 447 Views
  • 3 replies
  • 1 likes
  • Podcasts
  • 447 Views
  • 3 replies
  • 1 likes

"Go ad free with Spotify Premium!" is a lie for Spotify exclusive podcast listeners.

Podcasts that are only available on Spotify have standalone (not pre-recorded in the audio file) ads where it switches tracks for an ad, then switches back. This should NOT happen for people who pay for premium. What are we paying for with premium if...

  • Newbie
  • Podcasts that are only available on Spotify have standalone (not pre-recorded in the audio file) ads where it switches tracks for an ad, then switches back. This should NOT happen for people who pay ...
  • eeple29
  • Regular
  • 292 Views
  • 1 replies
  • 3 likes
  • 292 Views
  • 1 replies
  • 3 likes

[iOS][Other] Can’t acces todays top fans

Hey I can’t acces the todays top fans site .. it always says I havzn’t (yet) reached the status of top fan .. tnx

  • Visitor
  • Hey   I can’t acces the todays top fans site ..  it always says I havzn’t (yet) reached the status of top fan ..   tnx
  • Billy-J
  • Spotify Star
  • 487 Views
  • 1 replies
  • 0 likes
  • iOS
    Other
  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast rewind multiple minutes not seconds

PlanPremiumCountryUSADevice(iPhone 11)Operating System(iOS 14.6) My Question or IssueSometimes when I hit the rewind 15 seconds button it will rewind like 10 minutes on the podcast and it happens relatively often. Maybe once for every 3-4 hits. why i...

  • Casual Listener
  • Plan Premium Country USA Device (iPhone 11) Operating System (iOS 14.6)   My Question or Issue Sometimes when I hit the rewind 15 seconds button it will rewind like 10 minutes on the p...
  • MafeG
  • Spotify Legend
  • 970 Views
  • 5 replies
  • 0 likes
  • Other
  • 970 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify on the Galaxy Watch will only play certain podcasts

Spotify PremiumNorwayGalaxy Watch 46 mm LTESpotify on Galaxy Watch / Tizen version 2.4.12Spotify app on Galaxy Watch is in "Standalone" modeSpotify on Android on the phone When I create a playlist in the Spotify app on my Android device, add two sepa...

  • Newbie
  • Spotify Premium Norway Galaxy Watch 46 mm LTE Spotify on Galaxy Watch / Tizen version 2.4.12 Spotify app on Galaxy Watch is in "Standalone" mode Spotify on Android on the phone   When I c...
  • PeteJeff2000
  • Newbie
  • 2492 Views
  • 4 replies
  • 2 likes
  • Samsung
  • 2492 Views
  • 4 replies
  • 2 likes

Superuser Contribution Spotify can't play this right now. - All songs.

PlanPremiumCountryUKDeviceDesktop PCOperating SystemWindows 10 Pro N (10.0.18362) My Question or IssueHi. This doesn't always happen, and i am unable to pinpoint the variables that lead to it happening. Yesterday i was listening to music just fine, i...

  • Casual Listener
  • Plan Premium Country UK Device Desktop PC Operating System Windows 10 Pro N (10.0.18362)   My Question or Issue Hi. This doesn't always happen, and i am unable to pinpoint the variable...
  • MafeG
  • Spotify Legend
  • 3334 Views
  • 3 replies
  • 1 likes
  • music
  • 3334 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify Connect broken on all devices

PlanPremiumCountryGermany DeviceiPad, Xiaomi Mi9, Nad C658, All Sonos Devices (Play 1, 3, 5...)Operating SystemiOS latest, Android latest, BluOS & Sonos As of today i cannot play any music from the Spotify App via Spotify Connect. The issue persists ...

  • Casual Listener
  • Plan Premium Country Germany   Device iPad, Xiaomi Mi9, Nad C658, All Sonos Devices (Play 1, 3, 5...) Operating System iOS latest, Android latest, BluOS & Sonos   As of today ...
  • b3st0fth3w0rst
  • Regular
  • 1574 Views
  • 8 replies
  • 1 likes
  • Connect
  • 1574 Views
  • 8 replies
  • 1 likes

Superuser Contribution Can't play podcasts on my pioneer HM72 Stereo

PlanPremiumCountryGermany DeviceHuawei P30 pro Operating SystemAndroid Pie My Question or IssueI can't play podcasts on my pioneer HM72 Stereo. It tells me Can't play this right now. However it plays songs just fine

  • Newbie
  • Plan Premium Country Germany  Device Huawei P30 pro  Operating System Android Pie  My Question or Issue I can't play podcasts on my pioneer HM72 Stereo. It tells me Can't play...
  • Alex
  • Spotify Legend
  • 435 Views
  • 1 replies
  • 0 likes
  • Connect
  • 435 Views
  • 1 replies
  • 0 likes

Bug report

Spotify app for firetv stick and webos shows my password instead of my name on the Home Screen.

  • Newbie
  • Spotify app for firetv stick and webos shows my password instead of my name on the Home Screen. 
  • EthanS1
  • Community Legend
  • 421 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web Player][Other] Chrome Web Player Stops Randomly

Hello, I wanted to address an issue I see NOBODY else having. I'm on an Acer Chromebook using the web player, I have been having this issue on both the google version and installed version for the past few weeks. Pretty much, I can play like a good 5...

  • Visitor
  • Hello, I wanted to address an issue I see NOBODY else having. I'm on an Acer Chromebook using the web player, I have been having this issue on both the google version and installed version for the pa...
  • Novy
  • Moderator
  • 253 Views
  • 1 replies
  • 0 likes
  • Other
    Web Player
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Started happening again: Web player stops after playing a song for 9 seconds

Please refer to https://community.spotify.com/t5/Ongoing-Issues/Web-player-stops-after-playing-a-song-for-9-seconds/idi-p/5179515. It was closed as fixed, and it actually did work fine for about 2 months, but recently started happening again. Plan: F...

  • Music Fan
  • Please refer to https://community.spotify.com/t5/Ongoing-Issues/Web-player-stops-after-playing-a-song-for-9-seconds/idi-p/5179515. It was closed as fixed, and it actually did work fine for about...
  • CarlosE
  • Moderator
  • 990 Views
  • 11 replies
  • 0 likes
  • music
  • 990 Views
  • 11 replies
  • 0 likes

Superuser Contribution TOO MANY ADS!!!

Before I would get ads and this guy with a slow, deep voice would say something like "Now you have 30 minutes of free play" or whatever. Now I listen to TWO songs and get bombarded by ads. I don’t mean I replay the songs either. I play right through ...

  • Casual Listener
  • Before I would get ads and this guy with a slow, deep voice would say something like "Now you have 30 minutes of free play" or whatever. Now I listen to TWO songs and get bombarded by ads. I don’t me...
  • Eni
  • Moderator
  • 10342 Views
  • 12 replies
  • 22 likes
  • music
  • 10342 Views
  • 12 replies
  • 22 likes

ADD MAC MILLER'S MISSING MUSIC

PLEASE ADD MISSING TRACKS SUCH AS FUNERAL, WEDDING, AND GRAND FINALE. IT WOULD MEAN THE WORLD TO ME SINCE HE PASSED AWAY RECENTLY, AND I WOULD LIKE TO HONOUR HIM THROUGH HIS MUSIC <3. Please. I beg of Spotify to grant this. He is one of my favourite ...

  • Casual Listener
  •     PLEASE ADD MISSING TRACKS SUCH AS FUNERAL, WEDDING, AND GRAND FINALE. IT WOULD MEAN THE WORLD TO ME SINCE HE PASSED AWAY RECENTLY, AND I WOULD LIKE TO HONOUR HIM THROUGH HIS MUSIC &lt...
  • GreenDay4eva
  • Newbie
  • 3520 Views
  • 4 replies
  • 6 likes
  • Other
  • 3520 Views
  • 4 replies
  • 6 likes

Superuser Contribution Why am I having trouble playing songs on xfinity 1 app on tv?

PlanFreeCountry USA Device(Xfinity 1 Comcast App) My Question or IssueI've recently started using spotify. I have been trying to listen to Sleeping with Sirens on spotify through the app I have with my xfinity 1 on my tv. It will only play songs from...

  • Casual Listener
  • Plan Free Country USA   Device (Xfinity 1 Comcast App)     My Question or Issue I've recently started using spotify. I have been trying to listen to Sleeping with Sirens on sp...
  • Jeremy
  • Spotify Legend
  • 693 Views
  • 1 replies
  • 2 likes
  • TV
  • 693 Views
  • 1 replies
  • 2 likes

Superuser Contribution Shows With Music won't play on Google Home

PlanPremiumCountryUKDevicePixel 4, Google Home Mini, Google Chromecast Audio, Samsung Smart TV, Google Nest AudioOperating SystemLatest on all My Question or IssueWhen listening to "Shows with Music" (eg: ChillDaBeats, or 10 Songs That Made Me) it wi...

  • Casual Listener
  • Plan Premium Country UK Device Pixel 4, Google Home Mini, Google Chromecast Audio, Samsung Smart TV, Google Nest Audio Operating System Latest on all   My Question or Issue When listen...
  • Jeremy
  • Spotify Legend
  • 2111 Views
  • 10 replies
  • 1 likes
  • Samsung
  • 2111 Views
  • 10 replies
  • 1 likes

Superuser Contribution The spotify connect doesn't work on the Marantz M-CR610

Plan: PremiumCountry: PortugalDevice: Marantz M-CR610 Since last Tuesday the spotify connect doesn't work on the Marantz M-CR610 ... Can you help me, please?Thank you

  • Casual Listener
  • Plan: Premium Country: Portugal Device: Marantz M-CR610   Since last Tuesday the spotify connect doesn't work on the Marantz M-CR610 ... Can you help me, please? Thank you     ...
  • ggilbert
  • Newbie
  • 1990 Views
  • 3 replies
  • 0 likes
  • Marantz
  • 1990 Views
  • 3 replies
  • 0 likes

Spotify stopped casting to Google Home

PlanPremiumCountryUSADeviceGoogle Home My Question or IssueSpotify just stopped playing from all of my Google devices. It was playing just fine, then a song ended and nothing played afterwards. When I try to cast to the Google devices from Spotify on...

  • Newbie
  • Plan Premium Country USA Device Google Home   My Question or Issue Spotify just stopped playing from all of my Google devices. It was playing just fine, then a song ended and nothing pla...
  • Mrgug
  • Newbie
  • 626 Views
  • 4 replies
  • 0 likes
  • Connect
  • 626 Views
  • 4 replies
  • 0 likes

[PlayStation][Other] Spotify Not working at all PS5

Spotify will not connect at all on PS5, I've reinstalled, restored licenses, other troubleshooting and still will not work at all.

  • Newbie
  • Spotify will not connect at all on PS5, I've reinstalled, restored licenses, other troubleshooting and still will not work at all.
  • MattSuda
  • Spotify Star
  • 1054 Views
  • 1 replies
  • 0 likes
  • Other
    PlayStation
  • 1054 Views
  • 1 replies
  • 0 likes