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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Other (Podcasts, Partners, etc.)

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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Lone2
  • Casual Listener
  • 7007 Views
  • 49 replies
  • 6 likes
  • Other
  • 7007 Views
  • 49 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19093 Views
  • 9 replies
  • 2 likes
  • Other
  • 19093 Views
  • 9 replies
  • 2 likes

Playlist last edit

Prior to the UI change the date of the last edit on a playlist was part of the information right at the top, but since the change, it seems like that information is gone. It was extremely handy to find playlists that had been recently updated or to k...

  • Newbie
  • Prior to the UI change the date of the last edit on a playlist was part of the information right at the top, but since the change, it seems like that information is gone. It was extremely handy to fi...
  • 336 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 336 Views
  • 0 replies
  • 0 likes

Playlist

I know that you can see your followers on your Spotify account, but can you se who follow a specific Spotify list that you have? I have a playlist that 16 persons like, can I see somehow who they are? Appreciate all replies.

  • Newbie
  • I know that you can see your followers on your Spotify account, but can you se who follow a specific Spotify list that you have?  I have a playlist that 16 persons like, can I see somehow who t...
  • AdamDamon
  • Spotify Star
  • 436 Views
  • 1 replies
  • 0 likes
  • Social & Random
  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts aren't updating past a certain date on desktop app

PlanPremiumCountryUSADeviceSurface Pro 7Operating SystemWindows 10 My Question or IssueI follow a podcast that updates every day without fail. I can see the new episode on the "Good Morning" on desktop, and play it that way, but when trying to play p...

  • Regular
  • Plan Premium Country USA Device Surface Pro 7 Operating System Windows 10   My Question or Issue I follow a podcast that updates every day without fail. I can see the new episode on th...
  • Eni
  • Moderator
  • 1543 Views
  • 9 replies
  • 1 likes
  • Other
  • 1543 Views
  • 9 replies
  • 1 likes

Solved!!Superuser Contribution Now playing screen freezes, app not operable anymore

PlanPremiumCountryThe NetherlandsDevice(Samsung Galaxy S20 Ultra 5G)Operating System(Android 11, One UI 3.1) My Question or IssueHi Guys, Difficult story, i'll try my best to explain. Since a month and a half I have weird but very annoying problems w...

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  • Casual Listener
  • Plan Premium Country The Netherlands Device (Samsung Galaxy S20 Ultra 5G) Operating System (Android 11, One UI 3.1)   My Question or Issue Hi Guys,   Difficult story, i'll try m...
  • Mihail
  • Spotify Legend
  • 2903 Views
  • 12 replies
  • 1 likes
  • Samsung
  • 2903 Views
  • 12 replies
  • 1 likes

Moving my podcast/show over to Spotify Greenroom and need help with setup.

Hi everyone, my question today is I would like to move my podcast/show over to Spotify Greenroom. However, we also use video as well as audio and I'm unsure how to record the audio through Greenroom as well as continue to use video. The added complex...

  • Newbie
  • Hi everyone, my question today is I would like to move my podcast/show over to Spotify Greenroom. However, we also use video as well as audio and I'm unsure how to record the audio through Greenroom ...
  • 261 Views
  • 0 replies
  • 0 likes
  • Other
  • 261 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unable to remove device from Connect device list

PlanPremiumCountrySpainDeviceAmazon Echo Dot 3rd gen, PCOperating SystemWindows 10 My Question or IssueHi! I use an Amazon Echo Dot 3rd gen. I changed its name a couple of weeks back and now it is showing with the new name (no problem at all), but it...

  • Newbie
  • Plan Premium Country Spain Device Amazon Echo Dot 3rd gen, PC Operating System Windows 10   My Question or Issue Hi! I use an Amazon Echo Dot 3rd gen. I changed its name a couple of we...
  • MafeG
  • Spotify Legend
  • 698 Views
  • 1 replies
  • 0 likes
  • Connect
  • 698 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify issue with Yamaha RX-681 - Music is stopped after few minutes

Spotify Premium / France DeviceYamaha RX-681 receiver connected through Ethernet, Spotify App on the same networkFrom Android App Hello, Since fews days, I can't listen Spotify smoothly: Lag after few minutes - Yamaha receiver is connected with Ether...

  • Casual Listener
  • Spotify Premium / France   Device Yamaha RX-681 receiver connected through Ethernet, Spotify App on the same network From Android App   Hello,   Since fews days, I can't listen...
  • MafeG
  • Spotify Legend
  • 707 Views
  • 5 replies
  • 0 likes
  • Connect
  • 707 Views
  • 5 replies
  • 0 likes

Superuser Contribution Podcasts Don't work

PlanPremiumCountryEgyptDeviceXiaomi mi A2Operating SystemAndroid 10 My Question or IssuePodcasts don't work on my Spotify app. I can't even find podcast section in the main page. When I try searching a podcast and click on it it shows me the error in...

  • Casual Listener
  • Plan Premium Country Egypt Device Xiaomi mi A2 Operating System Android 10   My Question or Issue Podcasts don't work on my Spotify app. I can't even find podcast section in the main ...
  • Jeremy
  • Spotify Legend
  • 441 Views
  • 3 replies
  • 0 likes
  • Other
  • 441 Views
  • 3 replies
  • 0 likes

Superuser Contribution Web Player can't play song and if it can, it play for 9 seconds and goes silent

I found similar thread https://community.spotify.com/t5/Ongoing-Issues/Web-player-stops-after-playing-a-song-for-9-seconds/idi-p/5179515 but Web Player now cannot play song. It will infinitely skip, and if it stopped at a playable song, it will play ...

  • Newbie
  • I found similar thread https://community.spotify.com/t5/Ongoing-Issues/Web-player-stops-after-playing-a-song-for-9-seconds/idi-p/5179515 but Web Player now cannot play song. It will infinit...
  • MafeG
  • Spotify Legend
  • 1047 Views
  • 1 replies
  • 1 likes
  • Other
  • 1047 Views
  • 1 replies
  • 1 likes

Superuser Contribution Alexa skill not working in malta

PlanPremiumCountryMaltaDeviceAndroid: sony xa2 ultra, Xiaomi redmi note 8 pro, xiaomi mi9se, samsung galaxy s10e, mutiple windows laptops, mac mini and alexa echo speakersOperating System(iOS, android, windows 10, mac osx mavric/bigsur, echo) My Ques...

  • Regular
  •   Plan Premium Country Malta Device Android: sony xa2 ultra, Xiaomi redmi note 8 pro, xiaomi mi9se, samsung galaxy s10e, mutiple windows laptops, mac mini and alexa echo speakers Operatin...
  • Warmax356
  • Regular
  • 812 Views
  • 2 replies
  • 1 likes
  • 812 Views
  • 2 replies
  • 1 likes

Superuser Contribution Why does Discover Weekly always have me the songs I never listen to?

PlanPremiumCountryTaiwanDeviceiPhone/LaptopOperating SystemiOS 15/Windows 10 My Question or IssueI always listen to English and Korean songs every day, but every week when Discover Weekly updates, there are always few Indian songs inside the list. Ev...

  • Casual Listener
  • Plan Premium Country Taiwan Device iPhone/Laptop Operating System iOS 15/Windows 10   My Question or Issue I always listen to English and Korean songs every day, but every week when Di...
  • Jeremy
  • Spotify Legend
  • 1189 Views
  • 3 replies
  • 0 likes
  • Other
  • 1189 Views
  • 3 replies
  • 0 likes

Superuser Contribution Data saver does not work with Android Auto

PlanPremiumCountryCanadaDeviceGalaxy S8Operating SystemAndroid 9 When I use Spotify with Android Auto the data usage is very high, despite the data saver being enabled.At work, I can stream over LTE for 5 hours or so and use maybe 50MB. When I'm in t...

  • Casual Listener
  • Plan Premium Country Canada Device Galaxy S8 Operating System Android 9   When I use Spotify with Android Auto the data usage is very high, despite the data saver being enabled. At wor...
  • MafeG
  • Spotify Legend
  • 1412 Views
  • 3 replies
  • 0 likes
  • Other
  • 1412 Views
  • 3 replies
  • 0 likes

Superuser Contribution No sound with second song though appears to be playing

On my LG TV, when I play a list, the first song plays well. Then the second song appears to be playing but there is no sound. Exiting the app and restarting gives the same result. Turning the TV off and restarting: same.

  • Visitor
  • On my LG TV, when I play a list, the first song plays well.  Then the second song appears to be playing but there is no sound.  Exiting the app and restarting gives the same result.  T...
  • MafeG
  • Spotify Legend
  • 697 Views
  • 1 replies
  • 0 likes
  • 697 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Other] Android 10 head unit for cars - No sound after pressing next - Bug report

Hello,for quite a long time I'm experiencing an issue in my car. I own the Android head unit similar to https://www.hifi-auto.sk/ANDROID-10-VW-GOLF-7-autoradio-d3742.htm (8 cores, 4GB RAM, 64GB storage version).When I'm listening to music and the son...

  • Casual Listener
  • Hello, for quite a long time I'm experiencing an issue in my car. I own the Android head unit similar to https://www.hifi-auto.sk/ANDROID-10-VW-GOLF-7-autoradio-d3742.htm (8 cores, 4GB RAM...
  • Jeremy
  • Spotify Legend
  • 2049 Views
  • 6 replies
  • 0 likes
  • Android
    Other
  • 2049 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Desktop][Spotify for Artists] Multiple artist pages under my name exist. What should I do?

I am releasing my own music and would like to build a following around my name. I have registered my first song through DistroKid Better late than never! However, I have appeared several times before on Spotify offering my voice and writing work unde...

  • Newbie
  • ...as been formed by this latest release. Ultimately, I only want ONE artist page with my name to be featured and to be public since this is where I will be uploading my own music from here on out.&n...
  • CarlosE
  • Moderator
  • 428 Views
  • 1 replies
  • 0 likes
  • Desktop
    Spotify for Artists
  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution remove unrelated podcasts on home screen

Hey,Every day I see these podcasts on the homescreen of the spotify app(mobile and desktop) but they are in seemingly random languages... why would I tune in to that, I wont be able to understand what its about? Besides that some of the suggestions a...

  • Gig Goer
  • Hey, Every day I see these podcasts on the homescreen of the spotify app(mobile and desktop) but they are in seemingly random languages... why would I tune in to that, I wont be able to understand w...
  • crostine
  • Gig Goer
  • 444 Views
  • 2 replies
  • 2 likes
  • Other
  • 444 Views
  • 2 replies
  • 2 likes

Superuser Contribution [Desktop] NO Advertising to premium users

I pay for premium service so I don't get Advertising This really annoys me I get Announcement that is OBVIOUSLY ADVERTISEMENT! You think you're sneaky Spotify?Your competitors are watching these ideas too, and wasn't long ago you were the underdogso ...

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  • Music Fan
  • I pay for premium service so I don't get Advertising    This really annoys me    I get Announcement that is OBVIOUSLY ADVERTISEMENT!   You think you're sn...
  • CarlosE
  • Moderator
  • 322 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 322 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I change the time display? 1:54:02 instead of 114:02 for example? I have Android and PC.

My apologies if this topic has already been covered. I searched the community but could not find an answer. I have Spotify installed on my Windows 10 PC and my Android phone. I go back and forth between the two only to be confused by the different me...

  • Casual Listener
  • My apologies if this topic has already been covered.  I searched the community but could not find an answer.  I have Spotify installed on my Windows 10 PC and my Android phone.  I go b...
  • Swearengine
  • Casual Listener
  • 659 Views
  • 2 replies
  • 0 likes
  • Other
  • 659 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cant play songs in Xfinity flex box X1 (Xi6-T)

PlanPremiumCountryUSADevice(Xfinity Flex box X1 Xi6-T)Operating System(hdmi connection to a tv) My Question or IssueThe Spotify app opens and I can sign in, but cant play any song. Other app works fine. Only spotify has problem. It first worked but i...

  • Casual Listener
  • Plan Premium Country USA Device (Xfinity Flex box X1 Xi6-T) Operating System (hdmi connection to a tv)   My Question or Issue The Spotify app opens and I can sign in, but cant play any...
  • CarlosE
  • Moderator
  • 949 Views
  • 3 replies
  • 0 likes
  • Other
  • 949 Views
  • 3 replies
  • 0 likes