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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61886 Views

7 replies

4 likes

  • 61886 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Madja12

Visitor

38664 Views

217 replies

19 likes

Other
  • 38664 Views
  • 217 replies
  • 19 likes

[Playlists] Gear Sport doesn't show name of playlist just album cover

I have a Samsung gear sport and when I go to my playlists it shows a bunch of album covers and not the name of the playlists. I have version 2.4.12. Is there any way to fix this to show the name and not the album covers?

Newbie

I have a Samsung gear sport and when I go to my playlists it shows a bunch of album covers and not the name of the playlists. I have version 2.4.12. Is there any way to fix this to show the name and ...

234 Views

0 replies

0 likes

Playlists
  • 234 Views
  • 0 replies
  • 0 likes

[Mobile][Connect] .apk for Astell & Kern Digital Audio Player

Does anyone know of a RELIABLE source for a legitimate Spotify .apk that I can use on my new Astell & Kern Digital Audio Player for my Premium Account? Thanks

Visitor

Does anyone know of a RELIABLE source for a legitimate Spotify .apk that I can use on my new Astell & Kern Digital Audio Player for my Premium Account?   Thanks      

488 Views

0 replies

0 likes

Connect
Mobile
  • 488 Views
  • 0 replies
  • 0 likes

Solved!! "wrong" version of a song on a favorite album

PlanPremiumCountryUSADeviceN/AOperating SystemN/A My Question or IssueOne of my favorite albums has the non-original version of one of the songs... Is that something you guys could fix, or is that an issue for the record label?

Regular

Plan Premium Country USA Device N/A Operating System N/A   My Question or Issue One of my favorite albums has the non-original version of one of the songs...  Is that something yo...

Emilia_8

Community Legend

1355 Views

1 replies

0 likes

Music
  • 1355 Views
  • 1 replies
  • 0 likes

Unable to Like/Vote Signed In

I made a previous post like this as a question but it got marked as spam. I don't if it was because I was editing too much or what so I'm asking here. The only way I'm able to like/vote is when I sign out, once signed out, when I click like/vote I ge...

Visitor

I made a previous post like this as a question but it got marked as spam. I don't if it was because I was editing too much or what so I'm asking here.   The only way I'm able to like/vote is...

user-removed

Not applicable

1198 Views

6 replies

1 likes

Other
  • 1198 Views
  • 6 replies
  • 1 likes

Playback going haywire on Google Nest Mini

PlanFree/PremiumCountryRomaniaDeviceGoogle Nest Mini My Question or IssueAs the title said playback is just going haywire. It skips songs randomly it plays and pauses and I have no clue why.Tested playback on my phone and laptop and it works fine so ...

Music Fan

Plan Free/Premium Country Romania Device Google Nest Mini   My Question or Issue As the title said playback is just going haywire. It skips songs randomly it plays and pauses and I have ...

Albert_F

Music Fan

571 Views

2 replies

0 likes

Connect
  • 571 Views
  • 2 replies
  • 0 likes

Solved!! Every song stops after 10 seconds.

Plan: Premium Country: Italy DeviceLaptop and smartphoneOperating SystemUbuntu20.04 and Android 9 My Question or IssueHello everybody, my songs stop after 10 second when using Webplayer on Ubuntu 20.04 and after 5 seconds when using the app on my mob...

Casual Listener

Plan: Premium   Country: Italy   Device Laptop and smartphone Operating System Ubuntu20.04 and Android 9   My Question or Issue Hello everybody, my songs stop after 10 seco...

Adda299792458

Casual Listener

1586 Views

7 replies

5 likes

Music
  • 1586 Views
  • 7 replies
  • 5 likes

Superuser Contribution Spotify Connect stuttering

PlanPremiumCountryUKDeviceRoberts Stream 65iOperating SystemAndroid 10 and Windows 10 Home My Question or IssueUsing Spotify Connect on my Roberts Stream 65i results in frequent stuttering at the start of songs, when they have been individually selec...

Regular

Plan Premium Country UK Device Roberts Stream 65i Operating System Android 10 and Windows 10 Home   My Question or Issue Using Spotify Connect on my Roberts Stream 65i results in frequ...

westhillman

Regular

1173 Views

4 replies

0 likes

Connect
  • 1173 Views
  • 4 replies
  • 0 likes

[Android][Connect] Allow Spotify to link up and play music when using Amazon alexa auto.

When using alexa auto, Spotify will not work by saying alexa open Spotify. I've just been told that Spotify doesn't work with alexa auto.

Visitor

When using alexa auto, Spotify will not work by saying alexa open Spotify.  I've just been told that Spotify doesn't work with alexa auto.

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

[Desktop] Local files are being listed in Spotify in non-alphabetical order

Hi, I'm using the Windows Desktop app, version 1.1.46.916.g416cacf1, and a new problem is occuring. I have a folder in Windows file explorer with a set of local tracks. The files are named 01 Track 1.mp3, 02 Track 2.mp3, 03 Track 3.mp3, etc. When I v...

Roadie

Hi, I'm using the Windows Desktop app, version 1.1.46.916.g416cacf1, and a new problem is occuring.  I have a folder in Windows file explorer with a set of local tracks.  The files are name...

275 Views

0 replies

0 likes

Desktop
  • 275 Views
  • 0 replies
  • 0 likes

Superuser Contribution Web player skips tracks or freezes after 9 seconds

BrowserVivaldi 3.4.2066.94Operating SystemWindows 10 My Question or IssueIf I go to https://open.spotify.com/playlist/37i9dQZF1DX4sWSpwq3LiO and select the first track then it skips through the first 5 tracks, plays an ad, and then plays 9 seconds of...

Casual Listener

Browser Vivaldi 3.4.2066.94 Operating System Windows 10   My Question or Issue If I go to https://open.spotify.com/playlist/37i9dQZF1DX4sWSpwq3LiO and select the first track then it s...

Berbard

Casual Listener

2718 Views

9 replies

3 likes

Other
  • 2718 Views
  • 9 replies
  • 3 likes

Stops at 10 Seconds then plays on the web player

It plays the music then stops at 10 seconds for a 1 or 2 second break and then it continues playing the music till the end. It is kinda a bug, but I can handle it. Ads do not do this bug. It does not do this on the apps, just the web player.

Visitor

It plays the music then stops at 10 seconds for a 1 or 2 second break and then it continues playing the music till the end. It is kinda a bug, but I can handle it. Ads do not do this bug. It does not...

Billy-J

Spotify Star

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

[Other] lame new interface

With the new Spotify interface, i don't even have a player on the screen. I can't click through tracks or see what track i'm on! wth!! Why break something that wasn't broke? If I'm missing something, I'd appreciate being pointed in the right directio...

Visitor

With the new Spotify interface, i don't even have a player on the screen. I can't click through tracks or see what track i'm on! wth!! Why break something that wasn't broke? If I'm missing something,...

297 Views

0 replies

0 likes

Other
  • 297 Views
  • 0 replies
  • 0 likes

Connect Everywhere - No longer able to connect to all speakers that are on the same wifi network

I have been using Connect everywhere to play music to my sound bar and all of my alexa devices. Out of nowhere I am no longer able to select the "everywhere" feature. I still see all the devices available, but the everywhere option no longer appears....

Visitor

I have been using Connect everywhere to play music to my sound bar and all of my alexa devices. Out of nowhere I am no longer able to select the "everywhere" feature. I still see all the devices avai...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Skill on Alexa unable to play artist or album

PlanFreeCountryItalyDeviceEchoDot 4 with clockOperating System/ My Question or IssueI reported this to Amazon but they say to report to Spotify as with Amazon music all works fine. The Spotify Skill are unable to understand when I ask to play an arti...

Visitor

Plan Free Country Italy Device EchoDot 4 with clock Operating System /   My Question or Issue I reported this to Amazon but they say to report to Spotify as with Amazon music all works...

Susan_GP

Moderator

3329 Views

14 replies

0 likes

Other
  • 3329 Views
  • 14 replies
  • 0 likes

Solved!!Superuser Contribution Profile link not working

My profile link to my Spotify Profile leads to a page " blank : blocked. Whats up. My Spotify Profile is Honey Dew. Thank you

Visitor

My profile link to my Spotify Profile leads to a page " blank : blocked. Whats up. My Spotify Profile is Honey Dew. Thank you 😊

Ivan

Spotify Legend

967 Views

1 replies

0 likes

Help
  • 967 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung Smart TV - App closes immediately

PlanPremiumCountryCanadaDeviceSamsung Smart TV - Model UN55TU7000FXZCOperating SystemTizen My Question or IssueStarted behaving like that on November 19th. When I try to fire up the app on my Samsung TV, it opens and immediately closes. I can see the...

Visitor

Plan Premium Country Canada Device Samsung Smart TV - Model UN55TU7000FXZC Operating System Tizen   My Question or Issue Started behaving like that on November 19th. When I try to...

Elena

Moderator

1126 Views

1 replies

0 likes

Samsung
TV
  • 1126 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No sound output on AppleTV + HomePod

PlanPremiumCountryBrazil DeviceApple TV 4K + "HomePod as default speaker" Operating SystemtvOS 14.2 My Question or IssueI use Spotify on Apple TV with HomePod as an audio output and the experience with your App is frustrating. The application is mute...

Roadie

Plan Premium Country Brazil   Device Apple TV 4K + "HomePod as default speaker"   Operating System tvOS 14.2   My Question or Issue I use Spotify on Apple TV with HomePod...

Kklauss

Casual Listener

6460 Views

2 replies

3 likes

Other
TV
  • 6460 Views
  • 2 replies
  • 3 likes

30 minute ad free video plays 4 ads

So my idea is for the "watch this short video for 30 minutes of ad free music" to actually only play a short video. The past three times I've done it, it plays four ads before giving me two songs worth of music.

Visitor

So my idea is for the "watch this short video for 30 minutes of ad free music" to actually only play a short video. The past three times I've done it, it plays four ads before giving me two songs wor...

229 Views

0 replies

0 likes

  • 229 Views
  • 0 replies
  • 0 likes

Superuser Contribution Link Amazon echo dot witch free Spotify account in Colombia

PlanFree/PremiumCountryColombiaDeviceAmazon echo dotMy Question or IssueHi. I'd like to buy an Amazon echo dot in Colombia. But im not sure if I can use and link my free Spotify account or if I need a premium one. I know that in a lot of countries is...

Visitor

Plan Free/Premium Country Colombia Device Amazon echo dot My Question or Issue Hi. I'd like to buy an Amazon echo dot in Colombia. But im not sure if I can use and link my free Spotify account...

Alex

Spotify Legend

619 Views

1 replies

0 likes

Other
  • 619 Views
  • 1 replies
  • 0 likes

my google nest mini is now available - but discount not applied at checkout

PlanPremiumCountryUK My Question or IssueI registered to receive the Google Nest Mini a couple of months ago, I've just received the email saying that it is back in stock now and available to order. But when I go to checkout it is applying the full p...

Visitor

Plan Premium Country UK   My Question or Issue I registered to receive the Google Nest Mini a couple of months ago, I've just received the email saying that it is back in stock n...

Billy-J

Spotify Star

837 Views

1 replies

0 likes

Other
  • 837 Views
  • 1 replies
  • 0 likes