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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Lavander_chaos
  • Newbie
  • 1350 Views
  • 13 replies
  • 4 likes
  • Other
  • 1350 Views
  • 13 replies
  • 4 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17510 Views
  • 8 replies
  • 1 likes
  • Other
  • 17510 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Wake up with Spotify without smartphone

Premium FamilyMy Question or Issue Hi there,I am looking for a way to wake-up with Spotify without using a Smartphone.My problem is the following : I am a firefighter and I'm often called at night. I take my smartphone with me wich leaves my wife wit...

  • Casual Listener
  • Premium Family My Question or Issue  Hi there, I am looking for a way to wake-up with Spotify without using a Smartphone. My problem is the following : I am a firefighter and I'm often calle...
  • StephanC71
  • Casual Listener
  • 4261 Views
  • 4 replies
  • 0 likes
  • Other
  • 4261 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Play songs for a second or less and they stop on my PS3

Recently I try to listen to my songs on spotify of PS3 and they play for a second or less and they stop, I put play due and it stops again, do you know how I can solve this problem? Thank you

  • Newbie
  • Recently I try to listen to my songs on spotify of PS3 and they play for a second or less and they stop, I put play due and it stops again, do you know how I can solve this problem? Thank you
  • Guido
  • Spotify Legend
  • 700 Views
  • 1 replies
  • 0 likes
  • ps3
    Samsung
    Sony
  • 700 Views
  • 1 replies
  • 0 likes

Can't connect to spotify on webplayer

Keep getting "can't connect to Spotify.. Trying again right now.." I've cleared all my cookies too. How do I fix it?

  • Newbie
  • Keep getting "can't connect to Spotify.. Trying again right now.." I've cleared all my cookies too.  How do I fix it?
  • Nico
  • Community Legend
  • 441 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random artists being unfollowed and Discover list playing same songs

So, second thread here after moderators decided to delete the first without even an attempt to answer the issue Some of my artists keep getting unfollowed. Why? Happens randomly and when I notice, I'm no longer following certain artists. I refollow o...

  • Visitor
  • So, second thread here after moderators decided to delete the first without even an attempt to answer the issue 😕   Some of my artists keep getting unfollowed. Why? Happens randomly and when ...
  • Guido
  • Spotify Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • music
  • 247 Views
  • 1 replies
  • 0 likes

pardon me

excuse me but i cannot play any KISS songs...( just recently). I have a Free account. It always has been. Currently living a few doors dowth south (central america). Ive been having issues with Desktop (windows 10) and Android Oreo while trying to pl...

  • Newbie
  •  excuse me but i cannot play any KISS songs...( just recently).   I have a Free account. It always has been.   Currently living a few doors dowth south (central america).   ...
  • Mantisentil
  • Community Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • music
  • 212 Views
  • 1 replies
  • 0 likes

Solved!! Playlist has disappeared

A playlist I created for myself and my girlfriend has completely dissapeared and I have no idea why. I looked at playlist recovery and its not located there. it is not located on my profile, and it doesnt show up in my recently played. I really dont ...

  • Newbie
  • A playlist I created for myself and my girlfriend has completely dissapeared and I have no idea why. I looked at playlist recovery and its not located there. it is not located on my profile, and it d...
  • Mantisentil
  • Community Legend
  • 323 Views
  • 1 replies
  • 0 likes
  • Other
  • 323 Views
  • 1 replies
  • 0 likes

half of my friend activity is seen

My Question or Issue Hi, I'm not quite sure what's going on with my friend activity. The friend activity feed is showing about half the people I am following. And I have no idea how that happened because last time I opened spotify in my mac nothing w...

  • Newbie
  •     My Question or Issue  Hi, I'm not quite sure what's going on with my friend activity. The friend activity feed is showing about half the people I am following.  And I have ...
  • Mantisentil
  • Community Legend
  • 880 Views
  • 1 replies
  • 3 likes
  • Other
  • 880 Views
  • 1 replies
  • 3 likes

Re: February 15, 2019 : new albums worth a listen

Hye , ive a problem to loop a single song .. there’s no options button for that purpose anymore .. can you help me to solve this problem

  • Newbie
  • Hye , ive a problem to loop a single song .. there’s no options button for that purpose anymore .. can you help me to solve this problem
  • Bethany_Dawn
  • Community Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • 277 Views
  • 1 replies
  • 0 likes

Superuser Contribution Waze and Car Mode!

PlanPremium My Question or Issue Why am I forced to use "Car Mode"? I do not want it. I cannot turn it off. Why is "Waze" being advertised down my throat? I do not want either product on my app. Is spotify fixing this, or, are we all expected to just...

  • Newbie
  • Plan Premium   My Question or Issue  Why am I forced to use "Car Mode"?  I do not want it.  I cannot turn it off.  Why is "Waze" being advertised down my throat?  I ...
  • Katerina
  • Spotify Legend
  • 501 Views
  • 1 replies
  • 0 likes
  • car mode sucks
  • 501 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does Spotify take so long to update incorrect song information?

This is something I’ve been wondering for a long time now – I’ve reported many songs/albums on Spotify for typos, incorrect album ordering, etc. and they are never fixed. I have emails showing reports I’ve submitted from 2015 that are still not fixed...

  • Newbie
  • This is something I’ve been wondering for a long time now – I’ve reported many songs/albums on Spotify for typos, incorrect album ordering, etc. and they are never fixed. I have emails showing report...
  • Guido
  • Spotify Legend
  • 693 Views
  • 1 replies
  • 1 likes
  • Other
  • 693 Views
  • 1 replies
  • 1 likes

Superuser Contribution Maximum playlist amount + max amount of songs in one playlists

I'm creating playlists programatically and I was wondering about the limits. I read that only 10.000 Songs can be saved to one playlist/all playlists together. Can anyone clearify this for me? How many songs can one playlist contain? Does this includ...

  • Newbie
  • I'm creating playlists programatically and I was wondering about the limits. I read that only 10.000 Songs can be saved to one playlist/all playlists together. Can anyone clearify this for me? How ma...
  • Guido
  • Spotify Legend
  • 37807 Views
  • 1 replies
  • 2 likes
  • Other
  • 37807 Views
  • 1 replies
  • 2 likes

Superuser Contribution RSS Feed Not Working Even Though Info Is There

My Question or IssueWhen I input my RSS Feed link, it says: Your podcast RSS feed is missing some things:AuthorEmail addressI'm using Libsyn and all of my information has been updated. Any insight would be appreciated.

  • Newbie
  •     My Question or Issue When I input my RSS Feed link, it says:    Your podcast RSS feed is missing some things: Author Email address I'm using Libsyn and all of my inf...
  • Katerina
  • Spotify Legend
  • 3804 Views
  • 1 replies
  • 0 likes
  • Other
  • 3804 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't disconnect from Google Home

Hi guys, I used my mom's Google Home once to play music from my Spotify while visiting. I don't live with her, so I don't use the Google Home at all, and no matter how many times I tell Spotify to forget that device, EVERY TIME someone in my family t...

  • Casual Listener
  • Hi guys,   I used my mom's Google Home once to play music from my Spotify while visiting. I don't live with her, so I don't use the Google Home at all, and no matter how many times I te...
  • Katerina
  • Spotify Legend
  • 32043 Views
  • 1 replies
  • 6 likes
  • music
    Other
  • 32043 Views
  • 1 replies
  • 6 likes

Superuser Contribution Alexa help

PlanPremiumCountry United KingdomDeviceIphone xOperating System(iOS 12.1.4 My Question or Issue I'm having trouble linking my new premium account to my alexa via the app.I'm selecting, settings, music, link new service. But when i click on the spotif...

  • Newbie
  • Plan Premium Country  United Kingdom Device Iphone x Operating System (iOS 12.1.4   My Question or Issue  I'm having trouble linking my new premium account to my alexa via th...
  • Guido
  • Spotify Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • music
  • 266 Views
  • 1 replies
  • 0 likes

Playboi Carti's album "Die Lit" isn't available in Egypt

PlanPremiumCountry EgyptDeviceWindows 10, iPhone XOperating SystemiOS 12.1.3 My Question or Issue This issue popped up recently, but I always see my friend's listening to "Die Lit" through Discord, but when I tried to look it up for myself on Spotify...

  • Newbie
  • Plan Premium Country  Egypt Device Windows 10, iPhone X Operating System iOS 12.1.3   My Question or Issue  This issue popped up recently, but I always see my friend's listen...
  • Nico
  • Community Legend
  • 1614 Views
  • 1 replies
  • 0 likes
  • music
  • 1614 Views
  • 1 replies
  • 0 likes

Solved!! Shared playlist with friends

PlanFreeCountry IsraelDeviceOne+6Operating SystemAndroid My Question or IssueHi,I have shared my playlist with a friend, however, I don't want him to edit the songs I've on my list. How can I limit this option?

  • Casual Listener
  • Plan Free Country  Israel Device One+6 Operating System Android   My Question or Issue Hi, I have shared my playlist with a friend, however, I don't want him to edit the songs I'...
  • Nico
  • Community Legend
  • 414 Views
  • 1 replies
  • 0 likes
  • music
  • 414 Views
  • 1 replies
  • 0 likes

Xbox One playlist scrolling speed is very slow

I have this very long playlist which contains more than 200 songs. And everytime i launch it on my Spotify Xbox One App, it takes ages for it to scroll down to the bottom of it. Because my latest fav. songs are at the bottom of it. It scrolls very sl...

  • Casual Listener
  • I have this very long playlist which contains more than 200 songs. And everytime i launch it on my Spotify Xbox One App, it takes ages for it to scroll down to the bottom of it. Because my latest fav...
  • 952 Views
  • 0 replies
  • 3 likes
  • Other
  • 952 Views
  • 0 replies
  • 3 likes

Save a song

PlanFree/PremiumCountry Device Operating System My Question or IssueI used to be able to Save a song when I clicked on the 3 dots next to the title. Now that option has gone and I hace to save to a Playlist. Why is that?

  • Casual Listener
  • Plan Free/Premium Country   Device   Operating System     My Question or Issue I used to be able to Save a song when I clicked on the 3 dots next to the title.  Now...
  • Bittencourt
  • Spotify Star
  • 337 Views
  • 3 replies
  • 0 likes
  • Other
  • 337 Views
  • 3 replies
  • 0 likes

Can't turn off shuffle when connect to Chromecast Audio

Longterm Unlimited subscriber.UK/Belgium Web Player on Chrome, MacOS I have just bought a Chromecast Audio for using with my Spotify account.whenever I connect to 'cast' shuffle automcaitlly turns on, and I can't find a way to switch it off?

  • Newbie
  •   Longterm Unlimited subscriber. UK/Belgium   Web Player on Chrome, MacOS   I have just bought a Chromecast Audio for using with my Spotify account. whenever I connect to 'cast'...
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes

I think my account was hacked for botting, should I report this?

Hey, I'm 99% sure my account was hacked and was being used to bot for listnens. I've forced log out on all devices and changed my password. Just curious if I should report this to somewhere.I can get a list of the artists in the three playlist my acc...

  • Newbie
  •   Hey, I'm 99% sure my account was hacked and was being used to bot for listnens. I've forced log out on all devices and changed my password. Just curious if I should report this to somewhere. ...
  • Brunelicia
  • Community Legend
  • 776 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 776 Views
  • 1 replies
  • 0 likes