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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61316 Views

7 replies

4 likes

  • 61316 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38544 Views

215 replies

19 likes

Other
  • 38544 Views
  • 215 replies
  • 19 likes

Superuser Contribution Mix of the Week

Hello, I have a two questions about the mix of the week: 1. Are you also considered in the selection how often and which "Local Songs" you heard? Or only the "official Spotify songs"? 2. How exactly is the mix of the week put together?

Casual Listener

Hello, I have a two questions about the mix of the week:   1. Are you also considered in the selection how often and which "Local Songs" you heard?  Or only the "official Spotify son...

Jemi

Spotify Legend

1133 Views

1 replies

0 likes

Other
  • 1133 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web player crashes when typing a %

PlanFreeCountryNetherlandsDeviceDesktopOperating SystemWindows 10 My Question or IssueThe spotify web player seems to crash whenever I type a '%' in the search. It's probably due to the url changing, but the % sign is used to distinguish other charac...

Casual Listener

Plan Free Country Netherlands Device Desktop Operating System Windows 10   My Question or Issue The spotify web player seems to crash whenever I type a '%' in the search. It's probably...

Connor1232

Casual Listener

907 Views

2 replies

0 likes

Other
  • 907 Views
  • 2 replies
  • 0 likes

Superuser Contribution I can play on home Bose speaker even though “Show local devices only” is selected

PlanPremiumCountryAustraliaDeviceiPhone 7+Operating SystemiOS 12.3.1 My Question or IssueI am currently 20kms from home (so am not connected to home wifi, see attached), however I can still see/connect to/play on my Bose SoundTouch speaker in my livi...

Visitor

Plan Premium Country Australia Device iPhone 7+ Operating System iOS 12.3.1   My Question or Issue I am currently 20kms from home (so am not connected to home wifi, see attached), howe...

Thiago_Pereira

Casual Listener

1595 Views

3 replies

0 likes

Other
  • 1595 Views
  • 3 replies
  • 0 likes

Solved!! Can't update my current podcast RSS Feed at Spotify

PlanPremiumCountryBrazilOperating SystemWindows 10 My Question or IssueMy current podcast RSS Feed (created by PowerPress plugin / Blubrry) wasn't working properly. So I decided to create a XML file manually, with all infos needed by iTunes, Spotify,...

Regular

Plan Premium Country Brazil Operating System Windows 10   My Question or Issue My current podcast RSS Feed (created by PowerPress plugin / Blubrry) wasn't working properly. So I decided ...

vicios64

Regular

5522 Views

2 replies

0 likes

  • 5522 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Cant Link Spotify To PS4

PlanPremiumCountryIsraelDeviceSamsung Galaxy 8 and Playstation 4Operating SystemAndroid/Ps4 is on 5.71My Question or IssueI cant link my account everytime im trying to link my spotify account to the ps4 it says spotify isnt available in my country.it...

Regular

Plan Premium Country Israel Device Samsung Galaxy 8 and Playstation 4 Operating System Android/Ps4 is on 5.71 My Question or Issue I cant link my account everytime im trying to link my spoti...

Jemi

Spotify Legend

1570 Views

1 replies

0 likes

  • 1570 Views
  • 1 replies
  • 0 likes

One specifique account can't connect to Chromecast

PlanPremiumCountry BelgiumDeviceSamsung S9+ and 2 Chromecast (audio and video)Operating SystemAndroid Hi everyone, Since two days I can't connect to my chromcast with my account. Chromecast are working well with other app (tuneIn) and I can connect t...

Newbie

Plan Premium Country  Belgium Device Samsung S9+ and 2 Chromecast (audio and video) Operating System Android   Hi everyone,   Since two days I can't connect to my chromcast ...

431 Views

0 replies

0 likes

Connect
  • 431 Views
  • 0 replies
  • 0 likes

Disabling next song notifications in browser

Hey there, when playing on the Web Player in Chrome, Chrome shows a notification when each new song begins to play. It shows the artwork, song title and album name. There's a "More" option on the notification, where you can select "Next" for next son...

Visitor

Hey there,   when playing on the Web Player in Chrome, Chrome shows a notification when each new song begins to play. It shows the artwork, song title and album name. There's a "More" option o...

798 Views

0 replies

5 likes

  • 798 Views
  • 0 replies
  • 5 likes

Chromecast GROUP issues

PlanPremiumCountryRomaniaDevice(Windows 10/Server 2019 i7/Xeon Desktop/Laptop, Ubuntu i7 Desktop/Laptop, Chromebook)Operating System(Windows 10, Windows Server 2019, Ubuntu Linux, ChromeOS) ENVIRONMENT:I have a Chromecast group of 3 Chromecast Audio ...

Regular

Plan Premium Country Romania Device (Windows 10/Server 2019 i7/Xeon Desktop/Laptop, Ubuntu i7 Desktop/Laptop, Chromebook) Operating System (Windows 10, Windows Server 2019, Ubuntu Linux, Chrom...

Ash_2

Newbie

3205 Views

6 replies

0 likes

  • 3205 Views
  • 6 replies
  • 0 likes

Will private session prevent music from showing in the Year-in-Review?

So I play a lot of Kidz Bop for my preschoolers, which I'm totally fine with. However, I'm pretty sure that at this rate, Kidz Bop is going to be the #1 artist on my Year-in-Review when it comes out in December, and I'd reeeeally rather see the artis...

Visitor

So I play a lot of Kidz Bop for my preschoolers, which I'm totally fine with. However, I'm pretty sure that at this rate, Kidz Bop is going to be the #1 artist on my Year-in-Review when it comes out ...

DanifC

Composer

21045 Views

2 replies

3 likes

Music
  • 21045 Views
  • 2 replies
  • 3 likes

Spotify Connect won't toggle loop one on iPhone

Plan: PremiumCountry: US Device: iPhone 7 Plus (iOS 12.3.1) w/ MacBook Pro 2018 (MacOS Mojave 10.14.5) My Question or IssueControlling playback on iPhone with spotify desktop on mac, toggling loop 1 song on desktop doesn't register on iPhone; it cont...

Newbie

Plan: Premium Country: US   Device: iPhone 7 Plus (iOS 12.3.1) w/ MacBook Pro 2018 (MacOS Mojave 10.14.5)   My Question or Issue Controlling playback on iPhone with spotify deskt...

1036 Views

0 replies

0 likes

Connect
  • 1036 Views
  • 0 replies
  • 0 likes

Superuser Contribution Web Player Stops At Nine Seconds

PlanPremiumCountryUnited StatesDeviceAcer Chromebook 11 running Chrome 75.0.3770.102Operating SystemChrome OS 75 My Question or IssueMy Spotify Web Player stops for about 3-5 seconds on every song at 0:09. I've cleared everything possible and it stil...

Visitor

Plan Premium Country United States Device Acer Chromebook 11 running Chrome 75.0.3770.102 Operating System Chrome OS 75   My Question or Issue My Spotify Web Player stops for abou...

GHM

Regular

1244 Views

2 replies

1 likes

Music
Other
  • 1244 Views
  • 2 replies
  • 1 likes

Music is not added to Recently Played

PlanFree/PremiumCountryUKDevicePS4 My Question or IssueI've just listened to some music and none of it has gone on my recently played list.

Casual Listener

Plan Free/Premium Country UK Device PS4   My Question or Issue I've just listened to some music and none of it has gone on my recently played list.

DanifC

Composer

928 Views

1 replies

0 likes

  • 928 Views
  • 1 replies
  • 0 likes

Superuser Contribution Şebnem Paker - Dinle

Why so many songs can not play in our country?For example Şebnem Paker.She is our eurovision song contest contestant and taken third place in 1999.I think that is a big shame.PlanPremiumCountryTurkey

Visitor

Why so many songs can not play in our country?For example Şebnem Paker.She is our eurovision song contest contestant and taken third place in 1999.I think that is a big shame. Plan Premium Country...

Jemi

Spotify Legend

1230 Views

1 replies

0 likes

Music
Other
  • 1230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify survey from Quester

Hi, I received a Spotify survey conducted by quester, post which they gave me a gift card of INR500. The gift card is provided through prepaid digital solutions.com. I wanted to confirm the credibility of this survey. Is it safe because I already too...

Visitor

Hi,   I received a Spotify survey conducted by quester, post which they gave me a gift card of INR500. The gift card is provided through prepaid digital solutions.com.    I wanted ...

Guido

Spotify Legend

1095 Views

1 replies

0 likes

Other
  • 1095 Views
  • 1 replies
  • 0 likes

Superuser Contribution You linked the wrong Baby Rose to the Revenge of the Dreamers album

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Guido

Spotify Legend

1061 Views

1 replies

0 likes

Music
  • 1061 Views
  • 1 replies
  • 0 likes

Can't remove song from queue (Web Player)

Hi,I have a song in queue that I just can't remove. This song appears as playing and even if I play any other song, the song in queue keeps showing as being played, not allowing me to see what is actually being played.This happening in the webplayer ...

Visitor

Hi, I have a song in queue that I just can't remove. This song appears as playing and even if I play any other song, the song in queue keeps showing as being played, not allowing me to see what is a...

JPCoetzee

Casual Listener

1253 Views

1 replies

0 likes

Other
  • 1253 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me aparece ninguna canción y las que me salen no se reproducen.

Hola buenas, ayer dia 08/07/2019 me metí en spotify para escuchar música y solo me dejaba reproducir la música de mis playlist ya que las otras empezaba y a los 6 segundos se paraban, pero ya esque no me salen ni mis canciones de la playlist ni las c...

Visitor

Hola buenas, ayer dia 08/07/2019 me metí en spotify para escuchar música y solo me dejaba reproducir la música de mis playlist ya que las otras empezaba y a los 6 segundos se paraban, pero ya esque n...

Susan_GP

Moderator

6231 Views

10 replies

2 likes

Music
  • 6231 Views
  • 10 replies
  • 2 likes

Superuser Contribution Web player stuck on one song; problems casting to Google Home

Spotify works fine on my Huawei P20 Android phone. When I try and cast to Google Home from my mobile it says "Connecting" but the song never plays and keeps playing on my phone. The song playing on the Google Home is from a playlist I listened to a f...

Casual Listener

Spotify works fine on my Huawei P20 Android phone. When I try and cast to Google Home from my mobile it says "Connecting" but the song never plays and keeps playing on my phone. The song playing on t...

ScubaMonkey

Regular

4445 Views

15 replies

1 likes

Connect
  • 4445 Views
  • 15 replies
  • 1 likes