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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Lone2
  • Newbie
  • 7074 Views
  • 49 replies
  • 6 likes
  • Other
  • 7074 Views
  • 49 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19107 Views
  • 9 replies
  • 2 likes
  • Other
  • 19107 Views
  • 9 replies
  • 2 likes

Superuser Contribution Saved songs from specific artist not shown in library (anymore)

Hi,before the last update I went to: Library -> Artists -> "Name of Artist" and found all the songs I saved. That was great. Since the last update I don't see these songs anymore in my library (when selecting an artist). Instead, I am directed to the...

  • Regular
  • Hi, before the last update I went to: Library -> Artists -> "Name of Artist" and found all the songs I saved. That was great.   Since the last update I don't see these songs anymore in ...
  • bluntcoolkid
  • Casual Listener
  • 3421 Views
  • 4 replies
  • 7 likes
  • Other
  • 3421 Views
  • 4 replies
  • 7 likes

PlayStation 4 india

PlanPremiumCountry IndiaDevicePlayStation 4 My Question or IssueI purchased Spotify premium. I am unable to find Spotify app on PlayStation store. I have PlayStation Indian account.

  • Newbie
  • Plan Premium Country  India Device PlayStation 4   My Question or Issue I purchased Spotify premium. I am unable to find Spotify app on PlayStation store. I have PlayStation Indian ...
  • dushy42
  • Casual Listener
  • 3507 Views
  • 4 replies
  • 2 likes
  • 3507 Views
  • 4 replies
  • 2 likes

Saved Albums in the "album library" are gone

Hi together About two month ago following problem occured and I haven't been able to fix it since:I saved albums into "albums" and downloaded them there for years. They were just there and I didn't save them some where else as individual playlists. T...

  • Newbie
  • Hi together 🙂 About two month ago following problem occured and I haven't been able to fix it since: I saved albums into "albums" and downloaded them there for years.  They were just the...
  • 581 Views
  • 0 replies
  • 0 likes
  • music
  • 581 Views
  • 0 replies
  • 0 likes

Superuser Contribution Autoplay

PlanPremiumCountryIrelandDeviceSamsung Galaxy S10 My Question or IssueMy autoplay keeps turning itself off and whenever I try to turn it on again it keeps turning off by itself. On rare occasions it works but when even after I turn it back on in the ...

  • Casual Listener
  •   Plan Premium Country Ireland Device Samsung Galaxy S10   My Question or Issue My autoplay keeps turning itself off and whenever I try to turn it on again it keeps turning off by ...
  • Peter
  • Spotify Legend
  • 930 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 930 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] Custom playlist photo is told to be too small, though it is the suggested size

I am trying to choose a custom cover for my tribute to Keith Flint. But everytime i choose a photo, I get a little red box saying "Image is too small. It must be at least 300x300". I tried filtering my google image search so that it only shows pictur...

  • Visitor
  • I am trying to choose a custom cover for my tribute to Keith Flint. But everytime i choose a photo, I get a little red box saying "Image is too small. It must be at least 300x300". I tried filtering ...
  • Guido
  • Spotify Legend
  • 2221 Views
  • 1 replies
  • 0 likes
  • Desktop
    Playlists
  • 2221 Views
  • 1 replies
  • 0 likes

local files not syncing to iphone

i’ve downloaded songs from soundcloud, imported them to itunes, and synced the local files in. this worked and will play on my mac, but i cant figure out how to sync the songs to my phone. the playlist will show up on mobile but just not the songs. j...

  • Newbie
  • i’ve downloaded songs from soundcloud, imported them to itunes, and synced the local files in. this worked and will play on my mac, but i cant figure out how to sync the songs to my phone. the playli...
  • Bethany_Dawn
  • Community Legend
  • 966 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 966 Views
  • 1 replies
  • 0 likes

Ongoing support for Google Chrome Cast Audio

Hi All,Now that google has (foolishly) decided to discontinue their great chrome cast audio dongle, does anyone know if Spotify/Google will maintain support for the devicdbabd Spotify service?im not very technical so have little idea how it works beh...

  • Regular
  • Hi All, Now that google has (foolishly) decided to discontinue their great chrome cast audio dongle, does anyone know if Spotify/Google will maintain support for the devicdbabd Spotify service? im ...
  • 612 Views
  • 0 replies
  • 0 likes
  • 612 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify bmw connected drive

Hello, i have a bmw x1 2017, with Spotify and bmw comnected drive. From today the spotify logo, it appears only half, as if there were problems in the visualization. Until now everything was ok, I did some tests to see if they were the pixels on the ...

  • Visitor
  • Hello, i have a bmw x1 2017, with Spotify and bmw comnected drive.  From today the spotify logo, it appears only half, as if there were problems in the visualization. Until now everything was o...
  • Lala82
  • Casual Listener
  • 2685 Views
  • 5 replies
  • 4 likes
  • 2685 Views
  • 5 replies
  • 4 likes

[All Platforms][Playlists] Respect the listener!

Spotify always say:»After serious consideration, we’ve decided not to offer blocking/ hiding/ or blacklisting artists or tracks on Spotify at this time.«So »serious consideration« is not a »just-for-fun-decision« nor a »quick-and-dirty-decision«. So ...

  • Casual Listener
  • Spotify always say: »After serious consideration, we’ve decided not to offer blocking/ hiding/ or blacklisting artists or tracks on Spotify at this time.« So »serious consideration« is not a »just-...
  • 456 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Playlists
  • 456 Views
  • 0 replies
  • 0 likes

Superuser Contribution No response from spotify help

PlanPremiumCountry My questionI have a case number (14129184) from an email that I sent 4 days ago but I have not had a response and spotify says they respond with in 48hrs, which I am starting to think is a false statement. This is my first time sub...

  • Casual Listener
  •   Plan Premium Country   My question I have a case number (14129184) from an email that I sent 4 days ago but I have not had a response and spotify says they respond with in 48hrs, wh...
  • Guido
  • Spotify Legend
  • 1163 Views
  • 5 replies
  • 0 likes
  • Other
  • 1163 Views
  • 5 replies
  • 0 likes

Turn off/ change spanish ads

PlanFreeCountry US / KYDevicePCOperating SystemWindows 7 My Question or IssueI'm not spanish, and don't know/speak spanish. Therefor I do not wan't to listen to a spanish ad promoting spotify premium. I do not mind the ads, but whenever this ad is pl...

  • Casual Listener
  • Plan Free Country  US / KY Device PC Operating System Windows 7   My Question or Issue I'm not spanish, and don't know/speak spanish. Therefor I do not wan't to listen to a spanis...
  • Peter
  • Spotify Legend
  • 17160 Views
  • 5 replies
  • 16 likes
  • 17160 Views
  • 5 replies
  • 16 likes

Solved!! Galaxy watch(stand alone mode)

PlanFree/PremiumCountry Devicegalaxy watchOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDo I need to have premium for Spotify to run when my watch is in stand alone mode(NOT connected to WiFi or Bluetooth)?

  • Newbie
  • Plan Free/Premium Country   Device galaxy watch Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Do I need to have premium for Spotify to run w...
  • Bittencourt
  • Spotify Star
  • 4264 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 4264 Views
  • 1 replies
  • 0 likes

HONK discount code

The discount code HONK for pre-ordering The Rolling Stones album doesn’t work. The mailer for this was sent today.

  • Newbie
  • The discount code HONK for pre-ordering The Rolling Stones album doesn’t work. The mailer for this was sent today. 
  • 411 Views
  • 0 replies
  • 1 likes
  • music
  • 411 Views
  • 0 replies
  • 1 likes

Solved!! ADS

PlanFreeCountryEnglandDevicePCOperating SystemWindows 10 My Question or IssueAfter listening to Spotify for a while the ads show. But, the ad won't start.I can't start it or play another song.I have to wait for the ad to finish to play a song but the...

  • Newbie
  •   Plan Free Country England Device PC Operating System Windows 10   My Question or Issue After listening to Spotify for a while the ads show. But, the ad won't start. I can't st...
  • Nico
  • Community Legend
  • 537 Views
  • 1 replies
  • 0 likes
  • music
  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fix search case-sensitivity for Cyrillic alphabet!

PlanBothCountryWorldwideDeviceAllOperating SystemAll My Question or IssueDear spotify, please fix search case sensitivity for Cyrillic alphabet. It's been at least 2 years since this problem has been reported both in mobile devices and desktop enviro...

  • Newbie
  • Plan Both Country Worldwide Device All Operating System All   My Question or Issue Dear spotify, please fix search case sensitivity for Cyrillic alphabet. It's been at least 2 years si...
  • Guido
  • Spotify Legend
  • 486 Views
  • 1 replies
  • 0 likes
  • music
  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution Misnamed songs

So there is a couple of misnamed songs wich don't even belong to the album where are placed, but I'd really want to know what these song is actually calledhttps://open.spotify.com/album/1W96dST1KFsd1tZTO3eEGSthat's the album https://open.spotify.com/...

  • Newbie
  •   So there is a couple of misnamed songs wich don't even belong to the album where are placed, but I'd really want to know what these song is actually called https://open.spotify.com/album/1W9...
  • Guido
  • Spotify Legend
  • 533 Views
  • 1 replies
  • 0 likes
  • Other
  • 533 Views
  • 1 replies
  • 0 likes

Superuser Contribution Link to current playlist - basic feature that currently doesn't exist

PlanAnyCountryAny DeviceEvery device My Question or IssueUpon starting some playlist, you would normally keep on browsing through artist pages / albums etc. , but there is no means to easily get back to the playlist your are currently playing! This c...

  • Newbie
  • Plan Any Country Any   Device Every device   My Question or Issue Upon starting some playlist, you would normally keep on browsing through artist pages / albums etc. , but there is...
  • Guido
  • Spotify Legend
  • 466 Views
  • 1 replies
  • 0 likes
  • Other
  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing local music files on HEOS speaker

PlanPremiumCountryHolland DeviceSamsung s7Operating SystemAndroid My Question or Issue When I want to play an album I downloaded as a local file on my phone, via a connected speaker I get the following notification on my phone: 'cannot play this cont...

  • Casual Listener
  •   Plan Premium Country Holland   Device Samsung s7 Operating System Android   My Question or Issue   When I want to play an album I downloaded as a local file on my p...
  • Guido
  • Spotify Legend
  • 1230 Views
  • 3 replies
  • 0 likes
  • Denon
  • 1230 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify search

After the last update of Spotify free Spotify search isn't good. After pressing the view all button, a limited number of results is displayed. The search wheel keeps on running and no more results are added. Who is helping me? A new installation of S...

  • Newbie
  • After the last update of Spotify free Spotify search isn't good. After pressing the view all button, a limited number of results is displayed. The search wheel keeps on running and no more results ar...
  • Guido
  • Spotify Legend
  • 889 Views
  • 2 replies
  • 1 likes
  • 889 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution "Public playlists" section stopped updating

Plan: PremiumCountry: US Device(Samsung Galaxy 9, PC / Windows 10) My Question or IssueOn my user homepage, there's a "recently played artists" section and a "public playlists" section. The "recently played artists" section has been working fine, but...

  • Casual Listener
  • Plan: Premium Country: US   Device (Samsung Galaxy 9, PC / Windows 10)   My Question or Issue On my user homepage, there's a "recently played artists" section and a "public p...
  • dd_
  • Casual Listener
  • 1545 Views
  • 2 replies
  • 0 likes
  • Other
  • 1545 Views
  • 2 replies
  • 0 likes