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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bmo1984
  • Visitor
  • 6935 Views
  • 48 replies
  • 6 likes
  • Other
  • 6935 Views
  • 48 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19080 Views
  • 9 replies
  • 2 likes
  • Other
  • 19080 Views
  • 9 replies
  • 2 likes

Uploaded playlist from MP3 dump, can only listen to some tracks (most grayed out)

About a year ago, I uploaded a long (543 songs) playlist from an MP3 dump on my computer to Spofity. I do not remember how I did this, but since then I have been able to listen to most of the playlist on ANY device (this isn't a Local Files issue). M...

  • Newbie
  •      About a year ago, I uploaded a long (543 songs) playlist from an MP3 dump on my computer to Spofity. I do not remember how I did this, but since then I have been able to listen ...
  • Nico
  • Community Legend
  • 461 Views
  • 1 replies
  • 0 likes
  • Other
  • 461 Views
  • 1 replies
  • 0 likes

Spotify is no longer available on ps4

Plan- freeFree/PremiumCountry- United States DevicePs4Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueone night my ps4 went into power saving mode since I left it on to go eat, I logged back on the next day and got a messa...

  • Newbie
  • Plan- free Free/Premium Country- United States    Device Ps4 Operating System (iOS 10, Android Oreo, Windows 10,etc.)     My Question or Issue one night my ps4 wen...
  • Nico
  • Community Legend
  • 2970 Views
  • 1 replies
  • 0 likes
  • PlayStation
  • 2970 Views
  • 1 replies
  • 0 likes

Unable to play to Sonos from Android or Web Player using Spotify Connect

PlanPremiumCountryUK DeviceAndroid, Sony Xperia ZXSonos, 1, 5, ConnectOperating SystemWindows 10, Chrome My Question or IssueAll of a sudden I am unable to use the Android Phone or the Web Player to play music via the Sonos, using Spotify Connect. No...

  • Newbie
  • Plan Premium Country UK  Device Android, Sony Xperia ZX Sonos, 1, 5, Connect Operating System Windows 10, Chrome   My Question or Issue All of a sudden I am unable to use the And...
  • Nico
  • Community Legend
  • 926 Views
  • 1 replies
  • 0 likes
  • 926 Views
  • 1 replies
  • 0 likes

Solved!! Played songs in desktop app but not appears on the web player

PlanPremiumCountry GuatemalaDeviceDell InspironOperating SystemWindows 10 My Question or IssueI have my own songs that I can play in one of my playlists in my laptop/Spotify/desktop app, but when I open the spotify web player I can see the playlist, ...

  • Regular
  • Plan Premium Country  Guatemala Device Dell Inspiron Operating System Windows 10   My Question or Issue I have my own songs that I can play in one of my playlists in my laptop/Spo...
  • Nico
  • Community Legend
  • 1304 Views
  • 7 replies
  • 0 likes
  • Other
  • 1304 Views
  • 7 replies
  • 0 likes

Djay 2 android

PlanPremiumCountryUkDeviceHuawei p20 pro Operating SystemAndroid My Question or IssueLike so many android users I'm having problems getting djay 2 app to work properly Whereas ios users seem happy. My question is why does Spotify only collaborate wit...

  • Newbie
  • Plan Premium Country Uk Device Huawei p20 pro  Operating System Android    My Question or Issue Like so many android users I'm having problems getting djay 2 app to work&nbsp...
  • Nico
  • Community Legend
  • 517 Views
  • 1 replies
  • 0 likes
  • Other
  • 517 Views
  • 1 replies
  • 0 likes

Sharing with preview player on facebook

I noticed that preview player on facebook only shows when you share with album or one song. Will it be extended to custom playlists also? Or maybe it is possible to show preview player based on playlist but how?Facebook link debugger didn't help with...

  • Casual Listener
  • I noticed that preview player on facebook only shows when you share with album or one song. Will it be extended to custom playlists also? Or maybe it is possible to show preview player based on playl...
  • xnisaj
  • Casual Listener
  • 1906 Views
  • 2 replies
  • 0 likes
  • Other
  • 1906 Views
  • 2 replies
  • 0 likes

Web player doesen't work

PlanPremium inviteCountry US(-Registered) (RU, For now)DeviceWebOperating SystemWin 10 My Question or IssueMy loaded page has nothing. But only if i logined in. ScreenshotScreenshots Befor log inAfter log in

browser_phluVMvHPg.png 2oukYqtLcb.png
  • Newbie
  • Plan Premium invite Country  US(-Registered) (RU, For now) Device Web Operating System Win 10   My Question or Issue My loaded page has nothing. But only if i logined in. Screensh...
  • Tegretolia
  • Casual Listener
  • 944 Views
  • 6 replies
  • 0 likes
  • Other
  • 944 Views
  • 6 replies
  • 0 likes

Superuser Contribution Starbucks Spotify for Partners not working

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry United states DeviceHTC U11Operating SystemAndroid pie My Question or issue. I am a starbucks employee and have b...

  • Casual Listener
  •  None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  United states  Device HTC U11 Opera...
  • Guido
  • Spotify Legend
  • 1414 Views
  • 3 replies
  • 0 likes
  • music
  • 1414 Views
  • 3 replies
  • 0 likes

Solved!! [Podcasts] Better descriptions

Hi, I recently submitted my RSS feed to Spotify Podcasts. When I took a look at it once approved, I noticed that the format of the description was as minimalist as possible. No images, no indent, no bold or italic, and most of all, not even line brea...

  • Casual Listener
  • Hi,   I recently submitted my RSS feed to Spotify Podcasts. When I took a look at it once approved, I noticed that the format of the description was as minimalist as possible. No images, no in...
  • Nico
  • Community Legend
  • 1771 Views
  • 1 replies
  • 3 likes
  • Other
  • 1771 Views
  • 1 replies
  • 3 likes

One Specific Song Won’t Play

So I have a Spotify Premuim account on an iPhone and I haven’t experienced any problems with it up until now. I can’t play one specific song even if I download it. I’ve tried reinstalling the app and checking it is up to date but nothing has worked. ...

  • Casual Listener
  • So I have a Spotify Premuim account on an iPhone and I haven’t experienced any problems with it up until now. I can’t play one specific song even if I download it. I’ve tried reinstalling the app and...
  • Nico
  • Community Legend
  • 481 Views
  • 3 replies
  • 0 likes
  • music
  • 481 Views
  • 3 replies
  • 0 likes

Did anyone save a copy of Mood Booster late 2018?

PlanFamily PremiumCountry New ZealandDeviceiPhone 6sOperating SystemiOS My Question or Issue I didn't realise that Spotify changes the playlists and have lost all the songs off my favourite playlist. Did anyone happen to save a copy? With 3 million p...

  • Newbie
  • Plan Family Premium Country  New Zealand Device iPhone 6s Operating System iOS   My Question or Issue  I didn't realise that Spotify changes the playlists and have lost all t...
  • 298 Views
  • 0 replies
  • 0 likes
  • music
  • 298 Views
  • 0 replies
  • 0 likes

Error Linking Spotify to Tinder

Premium userCanada *Sent to Tinder support, thought I'd try here to* Trying to link Spotify to Tinder, every attempt ends in "Error Loading - Something went wrong! - Check Connection and try again". I press "Okay" and am returned to my profile. Now w...

  • Casual Listener
  • Premium user Canada   *Sent to Tinder support, thought I'd try here to*   Trying to link Spotify to Tinder, every attempt ends in "Error Loading - Something went wrong! - Check Connect...
  • Jellevb97
  • Newbie
  • 23676 Views
  • 25 replies
  • 17 likes
  • Connect
    Other
  • 23676 Views
  • 25 replies
  • 17 likes

Solved!! Commercial use of Spotify's icon

Hey there!I want to know if there is any politicy about the commercial use of Spotify's icon. I mean if i want to put it in a product's label, in order to redirecting the buyer to a playlist on Spotify, may i? As the Instagram, Facebook or Twitter's ...

  • Casual Listener
  • Hey there! I want to know if there is any politicy about the commercial use of Spotify's icon. I mean if i want to put it in a product's label, in order to redirecting the buyer to a playlist on Spo...
  • thaisabi
  • Casual Listener
  • 2093 Views
  • 2 replies
  • 0 likes
  • Other
  • 2093 Views
  • 2 replies
  • 0 likes

Connecting to PS4

PlanPremiumCountry USADevicePS4Operating SystemSony My Question or IssueWhen I try to connect my Spotify account to my ps4, it says that my account is already linked to another ps4. Is there a way to delete the device link to the other ps4? I only ha...

  • Visitor
  • Plan Premium Country  USA Device PS4 Operating System Sony   My Question or Issue When I try to connect my Spotify account to my ps4, it says that my account is already linked to ...
  • user-removed
  • Not applicable
  • 331 Views
  • 2 replies
  • 0 likes
  • 331 Views
  • 2 replies
  • 0 likes

Unable to embed Spotify Playlist to WordPress

I have been trying to embed this playlist to my wordpress and it keeps on giving me an error:https://open.spotify.com/playlist/6NPP4Qqr8RNPC23fHdFxmH I have even tried to add a 'Classic Block" and this code and it still does not work:[spotify https:/...

  • Newbie
  • I have been trying to embed this playlist to my wordpress and it keeps on giving me an error: https://open.spotify.com/playlist/6NPP4Qqr8RNPC23fHdFxmH   I have even tried to add a 'Classic Bl...
  • Nico
  • Community Legend
  • 1382 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 1382 Views
  • 1 replies
  • 0 likes

Stop deleting records please

PlanPremiumCountry GERMANY My Question or Issuesorry Spotify but as a premium users losing tracks I have saved in my playlists coz albums are deleted is ridiculous and silly. I pay for your service and I think I have the right to keep my playlists th...

  • Roadie
  • Plan Premium Country   GERMANY  My Question or Issue sorry Spotify but as a premium users losing tracks I have saved in my playlists coz albums are deleted is ridiculous and silly. I ...
  • Nico
  • Community Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • Other
  • 312 Views
  • 1 replies
  • 0 likes

Links in email notifications cannot be accessed through HTTPS

PlanPremium CountryUK DeviceWeb Operating SystemWindows 10 My Question or IssueI'm using HTTPS everywhere and when I'm trying to follow a link in a "New music from..." email, I get the following error screen:Would it be possible to use https links in...

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  • Newbie
  • Plan Premium   Country UK   Device Web   Operating System Windows 10   My Question or Issue I'm using HTTPS everywhere and when I'm trying to follow a link in a "New ...
  • 289 Views
  • 0 replies
  • 0 likes
  • Other
  • 289 Views
  • 0 replies
  • 0 likes

No longer able to tick tracks liked

For the last few days, I have no longer been able to tick tracks that I like. I have tried restarting both Spotify and my Macbook, but the function does not return. Any advice on how to restore that function?

  • Regular
  • For the last few days, I have no longer been able to tick tracks that I like.   I have tried restarting both Spotify and my Macbook, but the function does not return.   Any advice on ho...
  • Sebasty
  • Community Legend
  • 798 Views
  • 5 replies
  • 0 likes
  • music
    Other
  • 798 Views
  • 5 replies
  • 0 likes

No more scrobbling of local files

PlanPremiumCountry GermanyDeviceon all Devices Spotify (I use all three mentioned OS below)Operating SystemMac, iOS and Windows My Question or IssueSince 10.01.2019 there were no scobbles made for local files. I have some Files which are not availabl...

  • Casual Listener
  • Plan Premium Country  Germany Device on all Devices Spotify (I use all three mentioned OS below) Operating System Mac, iOS and Windows   My Question or Issue Since 10.01.2019 ther...
  • Di-Al
  • Casual Listener
  • 1701 Views
  • 3 replies
  • 0 likes
  • Other
  • 1701 Views
  • 3 replies
  • 0 likes

Unable to post a Playlist link in Playlist Exchange

I am attempting to put a playlist in the proper area on the Playlist Exchange section, but I continue to get an error saying "You must provide a valid Spotify URL value". I know the link is correct and fits the examples given. Plan: freeCountry: USA ...

  • Casual Listener
  • I am attempting to put a playlist in the proper area on the Playlist Exchange section, but I continue to get an error saying "You must provide a valid Spotify URL value". I know the link is correct a...
  • Jollof
  • Composer
  • 492 Views
  • 1 replies
  • 0 likes
  • Other
  • 492 Views
  • 1 replies
  • 0 likes