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My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 15241 Views
  • 8 replies
  • 1 likes
  • Other
  • 15241 Views
  • 8 replies
  • 1 likes

Spotify survey

I feel that the survey I was sent should be more than 2 questions. The survey doesn't give your employees justice on how hard they work to help solve subscribers problems. My problem wasn't solved but whoever it was who tried to help me tried very ha...

  • Newbie
  • I feel that the survey I was sent should be more than 2 questions. The survey doesn't give your employees justice on how hard they work to help solve subscribers problems. My problem wasn't solved bu...
  • 558 Views
  • 0 replies
  • 0 likes
  • Android
  • 558 Views
  • 0 replies
  • 0 likes

Contact Form Empties Message Field On Post Error

PlanFree/PremiumCountryCanada DeviceChrome Version 66.0.3359.181 (64-bit)Operating SystemWindows 10 My Question or Issue On this cotact form if there is any error when you click "POST" the message you typed out (plan, country, the question/issue) is ...

  • Regular
  • Plan Free/Premium Country Canada  Device Chrome Version 66.0.3359.181 (64-bit) Operating System Windows 10   My Question or Issue  On this cotact form if there...
  • 257 Views
  • 0 replies
  • 0 likes
  • Other
  • 257 Views
  • 0 replies
  • 0 likes

Discover Weekly showing songs and albums in different alphabet

PlanFree and PremiumCountry The NetherlandsDeviceAnyOperating SystemAny My Question or Issue Every now and then, my Discover Weekly shows a song and its album in a non-regular alphabet. (See attachment)When clicking on the artist (which is in regulat...

  • Newbie
  • Plan Free and Premium Country  The Netherlands Device Any Operating System Any   My Question or Issue  Every now and then, my Discover Weekly shows a song and its album in&nb...
  • 387 Views
  • 0 replies
  • 0 likes
  • 387 Views
  • 0 replies
  • 0 likes

Playlists not working on webplayer

Plan: PremiumCountry: UKOperating System: Windows 10I'm using the web-playeron chrome and have done before in the past, if that helps.My Question or Issue: To access my playlists I must first click on them, wait and then reload the page otherwise the...

  • Casual Listener
  • Plan: Premium Country: UK Operating System: Windows 10 I'm using the web-playeron chrome and have done before in the past, if that helps. My Question or Issue: To access my pl...
  • -wk5khwe3_7ng
  • Casual Listener
  • 502 Views
  • 1 replies
  • 0 likes
  • 502 Views
  • 1 replies
  • 0 likes

Solved!! Web player crashes instantly

Today I wanted to play a playlist. As soon as I clicked on the play button, the whole page became black. Now whenever I open spotify, it forwards me to open.spotify.com/browse/featured, displays the web player for less than half a second and then the...

  • Regular
  • Today I wanted to play a playlist. As soon as I clicked on the play button, the whole page became black.   Now whenever I open spotify, it forwards me to open.spotify.com/browse/featured,...
  • adman53
  • Newbie
  • 9937 Views
  • 24 replies
  • 3 likes
  • Other
  • 9937 Views
  • 24 replies
  • 3 likes

Flo Rida Right Round - Wrong Version Plays

PlanPremiumCountry Australia My Question or Issue When I search for the song Right Round by Flo Rida feat. Ke$ha[1], the version that plays is the Benny Banessi Remix[2]. The version that should play is this one[3], which is on a compilation album, i...

  • Casual Listener
  • Plan Premium Country  Australia     My Question or Issue  When I search for the song Right Round by Flo Rida feat. Ke$ha[1], the version that plays is the Benny Banessi Rem...
  • 1563 Views
  • 0 replies
  • 7 likes
  • Other
  • 1563 Views
  • 0 replies
  • 7 likes

Spotify Plays Wrong Song (Song Radio) on Google Home

Hi, I'm using Google Home with my Spotify Premium account, and generally don't have that many problems - however, there has been cases where it is playing the wrong song, for example, King of Everything by Wiz Khalifa. What I Say: "Ok google, play Ki...

  • Casual Listener
  • Hi,   I'm using Google Home with my Spotify Premium account, and generally don't have that many problems - however, there has been cases where it is playing the wrong song, for example, King o...
  • connor321
  • Casual Listener
  • 1658 Views
  • 2 replies
  • 9 likes
  • Other
  • 1658 Views
  • 2 replies
  • 9 likes

Web Player - 'Stations' and 'Podcasts' missing from Library

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 7 - Firefox (latest) My Question or IssueFirst time I used the "Web player" today, to discover after several minutes of frustrated clicking around, followed by searching the community forum t...

  • Newbie
  • Plan Premium Country Australia Device PC Operating System Windows 7 - Firefox (latest)   My Question or Issue First time I used the "Web player" today, to discover after several minute...
  • 310 Views
  • 0 replies
  • 0 likes
  • 310 Views
  • 0 replies
  • 0 likes

No discover weekly & daily mix.

I registered Spotify (USA) and got the premium plan two weeks ago, I play music every day, but the discover weekly playlist and daily mix never showed up. I can't find it from anywhere on any platform. Anybody can tell me why that happened? Thanks in...

  • Casual Listener
  • I registered Spotify (USA) and got the premium plan two weeks ago, I play music every day, but the discover weekly playlist and daily mix never showed up. I can't find it from anywhere on any platfor...
  • uu7-ih4_uof1
  • Casual Listener
  • 279 Views
  • 1 replies
  • 0 likes
  • Other
  • 279 Views
  • 1 replies
  • 0 likes

Web Player will not work

spotify app will not play songs on computer, chromebook, it keeps freezing and saying theres a problem and to refresh. I do but it still will not work, checked connection, restarted computer, logged out and back into app, none have worked so far.

  • Newbie
  • spotify app will not play songs on computer, chromebook, it keeps freezing and saying theres a problem and to refresh. I do but it still will not work, checked connection, restarted computer, logged ...
  • Sebasty
  • Spotify Star
  • 532 Views
  • 2 replies
  • 0 likes
  • Other
  • 532 Views
  • 2 replies
  • 0 likes

Spotify connect stop randomly

Hi, I've bought a pair of GGMM M3 and set up a multiroom.Until a few weeks ago everything worked perfectly, now when I play songs on speakers, spotify randomly stops playing, pausing the song and refusing to play again. I say randomly because althoug...

  • Regular
  • Hi,   I've bought a pair of GGMM M3 and set up a multiroom. Until a few weeks ago everything worked perfectly, now when I play songs on speakers, spotify randomly stops playing, pausing the s...
  • wwknaxgw-_88
  • Casual Listener
  • 3674 Views
  • 13 replies
  • 1 likes
  • Connect
  • 3674 Views
  • 13 replies
  • 1 likes

Samsung Multiroom Speakers - Keep Cutting out

Hi There, I am Spotifiy Premium user. For the last year I have been struggling using Spotify on my Samsung Multiroom speakers. I have no issues connecting to them but they always disconnect. Sometimes 30 secs in, other times 30 mins. Spotify does not...

  • Newbie
  • Hi There,   I am Spotifiy Premium user.  For the last year I have been struggling using Spotify on my Samsung Multiroom speakers.  I have no issues connecting to them but they always...
  • wwknaxgw-_88
  • Casual Listener
  • 1265 Views
  • 1 replies
  • 5 likes
  • Samsung
  • 1265 Views
  • 1 replies
  • 5 likes

Solved!! Ways to play music in my Car - Bluetooth & USB

CountryCanadaDeviceTBDOperating SystemTBD My Question or IssueHello, I plan on having the premium plan, but would like to figure some things out first. I would like some way to be able to play my music in my car. It has Bluetooth and USB. And I'm not...

  • Casual Listener
  • Country Canada Device TBD Operating System TBD   My Question or Issue Hello,    I plan on having the premium plan, but would like to figure some things out first. I woul...
  • Bethany_Dawn
  • Community Legend
  • 2879 Views
  • 7 replies
  • 0 likes
  • 2879 Views
  • 7 replies
  • 0 likes

Spotify connect failing

PlanPremiumCountryUSDeviceMac laptop, iphone/ipad, raspberry piOperating SystemOSX, iOS, linux My Question or Issue Up until about two weeks ago, spotify connect was working greatfor me: I could control my wifi speaker (built from a raspberry pi)with...

  • Casual Listener
  • Plan Premium Country US Device Mac laptop, iphone/ipad, raspberry pi Operating System OSX, iOS, linux   My Question or Issue  Up until about two weeks ago, spotify connect was wor...
  • 307 Views
  • 0 replies
  • 0 likes
  • 307 Views
  • 0 replies
  • 0 likes

Solved!! 2018 Update

PlanPremiumCountry United StatesDeviceiPhone 6SOperating System(iOS 11 My Question or Issue I got an email that Spotify has been updated and has a new “look”, so i updated the app, but it still looks the same. Some of my friends have the update, but ...

  • Newbie
  •   Plan Premium Country  United States Device iPhone 6S Operating System (iOS 11   My Question or Issue  I got an email that Spotify has been updated and has a new “look...
  • dinomight
  • Spotify Star
  • 638 Views
  • 1 replies
  • 0 likes
  • 638 Views
  • 1 replies
  • 0 likes

Web player just played three ads in a row

PlanFreeCountry USADeviceHPOperating SystemWindows 10 My Question or Issue Hello,I am trying to listen to my Touhou music on the Web Player. However, after the song "Heian Alien", you played three 30-second ads. That adds up to a whole minute of ADs....

  • Casual Listener
  • Plan Free Country  USA Device HP Operating System Windows 10   My Question or Issue  Hello, I am trying to listen to my Touhou music on the Web Player. However, after the so...
  • 319 Views
  • 0 replies
  • 0 likes
  • 319 Views
  • 0 replies
  • 0 likes

2018 Update

This morning I woke up to an updated version of Spotify, and it has dampened my mood significantly. Before the update I had the option to save songs and like songs. Seeing as I was saving songs I didn’t bother to like a lot of them. However, with the...

  • Visitor
  • This morning I woke up to an updated version of Spotify, and it has dampened my mood significantly. Before the update I had the option to save songs and like songs. Seeing as I was saving songs I did...
  • kj8nef-d0_tzl
  • Newbie
  • 4130 Views
  • 3 replies
  • 3 likes
  • 4130 Views
  • 3 replies
  • 3 likes

Onkyo TX-NR609 - Do all models have Spotify capability?

Hi, I've a Onkyo TX-NR609 AV amplifier, and have seen a few posts about Spotify capability on the amp.Did all models have this? It doesn't have inbuilt wifi, but the ethernet port - i purchased it in 2012.CheersDai

  • Newbie
  •   Hi,   I've a Onkyo TX-NR609 AV amplifier, and have seen a few posts about Spotify capability on the amp. Did all models have this?  It doesn't have inbuilt wifi, but the eth...
  • 454 Views
  • 0 replies
  • 0 likes
  • 454 Views
  • 0 replies
  • 0 likes

Troubleshooting with a Chromebook

PlanFreeCountryUSA DeviceSamsung Chromebook My Question or IssueSpotify no longer works and I have tried everything on the troubleshooting page. I want to reinstall it. How do I reinstall it on a Samsung Chromebook?

  • Newbie
  • Plan Free Country USA  Device Samsung Chromebook  My Question or Issue Spotify no longer works and I have tried everything on the troubleshooting page. I want to reinstall it. How do...
  • 226 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 226 Views
  • 0 replies
  • 0 likes

Solved!! Disappearing songs

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy A3, PC ComputerMy Question or IssueFeature suggestion / clarification. I had a song in one of my playlists ("Let Timber Hold" by Dustin Tebbutt). This song has disappeared from Spotify. I suppose it i...

  • Casual Listener
  • Plan Premium Country New Zealand Device Samsung Galaxy A3, PC Computer My Question or Issue Feature suggestion / clarification.   I had a song in one of my playlists  ("Let Timber ...
  • petebisley
  • Casual Listener
  • 427 Views
  • 2 replies
  • 0 likes
  • 427 Views
  • 2 replies
  • 0 likes