Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61209 Views

7 replies

4 likes

  • 61209 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38509 Views

215 replies

19 likes

Other
  • 38509 Views
  • 215 replies
  • 19 likes

Not Working on Google Home Mini

PlanPremiumCountry USDeviceGoogle Home MiniOperating SystemAndroid My Question or IssueHi, I just got a Home Mini for the first time and I can't get it to play anything on Spotify. My account is linked and it says that it is my default music provider...

Newbie

Plan Premium Country  US Device Google Home Mini Operating System Android   My Question or Issue Hi,   I just got a Home Mini for the first time and I can't get it to play a...

513 Views

0 replies

0 likes

Other
  • 513 Views
  • 0 replies
  • 0 likes

Alexa isn't synchronised with Spotify. Wrong Songs get shown, and music stops playing

PlanPremiumCountryGermany DeviceAlexa Echo Dot 2. GenOperating SystemWindows 10 My Question or Issue When I start playing music over alexa, I can see the song playing in my Spotify App on PC. But when the song is over, Alexa plays the next song, but ...

Casual Listener

Plan Premium Country Germany  Device Alexa Echo Dot 2. Gen Operating System Windows 10   My Question or Issue  When I start playing music over alexa, I can see the song playi...

MrSchugga

Casual Listener

2913 Views

1 replies

1 likes

Other
  • 2913 Views
  • 1 replies
  • 1 likes

PS 4 Spotify Cant log out !!!!

I have been using my prermium accunt of PS4 spotify app and without any problems.Just yestersday I got this message that says Cant use spotify aboard for more than 14 days .. This is strange as I never had this problem and now I cant even log out of ...

Gig Goer

I have been using my prermium accunt of PS4 spotify app and without any problems. Just yestersday I got this message that says Cant use spotify aboard for more than 14 days .. This is strange as I n...

Nico

Community Legend

598 Views

1 replies

0 likes

Connect
Music
  • 598 Views
  • 1 replies
  • 0 likes

Chrome player

When i open Spotify this song is start toplay and I don't know why ıt's make me angry cause I don't even know what song is this. By the way ı don't use web player PlanPremiumCountry Turkey DeviceSamsung Galaxy Operating SystemAndroid My Question or I...

Newbie

When i open Spotify this song is start to play and I don't know why ıt's make me angry cause I don't even know what song is this. By the way ı don't use web player  Plan Premium Country &nb...

Nico

Community Legend

425 Views

1 replies

0 likes

Samsung
  • 425 Views
  • 1 replies
  • 0 likes

uploading copyrighted music

I've uploaded a copyrighted album (local files) for my own use on spotify and i see now that it has 6 followers. How can this be possible I wonder? Anyone knows? Can others listen to this album aswell?

Casual Listener

  I've uploaded a copyrighted album (local files) for my own use on spotify and i see now that it has 6 followers. How can this be possible I wonder? Anyone knows? Can others lis...

1157 Views

0 replies

0 likes

Music
  • 1157 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution 3 miesiące za 19,99 zł

PlanPremiumCountry Poland My Question or IssueWhy I cannot use an opportunity of "3 miesiące za 19,99 zł"?

Newbie

Plan Premium Country  Poland   My Question or Issue Why I cannot use an opportunity of "3 miesiące za 19,99 zł"?        

Jemi

Spotify Legend

864 Views

1 replies

0 likes

Other
  • 864 Views
  • 1 replies
  • 0 likes

Solved!! Spotify in Sri Lanka yet ?

Hi , we are almost in Year 2019 and not sure why spotify is not in Sri Lanka yet. I've already asked this in year 2015 and very curious why its taking that long. https://community.spotify.com/t5/Accounts/Does-Spotify-supports-in-Sri-Lanka/td-p/106700...

Casual Listener

Hi , we are almost in Year 2019 and not sure why spotify is not in Sri Lanka yet. I've already asked this in year 2015 and very curious why its taking that long.  https://community.spotify.co...

MattSuda

Spotify Star

1821 Views

2 replies

2 likes

Music
  • 1821 Views
  • 2 replies
  • 2 likes

spotify for galaxy watch

hi,When you end a call with the smartwatch, or send audio, the app starts automatically with its music.This thing is very annoying.how is it possibly to report the problem?

Newbie

hi, When you end a call with the smartwatch, or send audio, the app starts automatically with its music. This thing is very annoying. how is it possibly to report the problem?  

415 Views

0 replies

0 likes

Other
Samsung
  • 415 Views
  • 0 replies
  • 0 likes

Spotify's TV App "Doubles" Music

PlanPremiumCountryIsrael DeviceSamsung Smart TVStreaming from OnePlus 3T or a Lenovo Ideapad 530sOperating SystemOxygenOS 5.0.8 / Windows 10 My Question or IssueI often play music from my TV on the spotify app and it always worked fine..Both streamin...

Newbie

Plan Premium Country Israel  Device Samsung Smart TV Streaming from OnePlus 3T or a Lenovo Ideapad 530s Operating System OxygenOS 5.0.8 / Windows 10   My Question or Issue I ofte...

373 Views

0 replies

0 likes

Samsung
  • 373 Views
  • 0 replies
  • 0 likes

Unavailable tracks

Hello everyone! I am using your Web API. I founded that in my Web Player on your website i have some unavailable tracks but whe i loading tracks through your Web API i can't see an indication of track availability. Do you have plans to fix it and whe...

Newbie

Hello everyone! I am using your Web API. I founded that in my Web Player on your website i have some unavailable tracks but whe i loading tracks through your Web API i can't see an indicati...

Tmronow

Music Fan

442 Views

1 replies

0 likes

Music
Other
  • 442 Views
  • 1 replies
  • 0 likes

Spotify for Djay - some tracks not available?

PlanPremium / FamilyCountryUKDeviceIpad, HTC U11 phone, Desktop PC, Yamaha RN-602 My Question or IssueThere are a number of tracks which I am able to play in playlists in Spotify, on any/all of my devices, that will not play via Algoriddim's Djay app...

Casual Listener

 Plan Premium / Family Country UK Device Ipad, HTC U11 phone, Desktop PC, Yamaha RN-602     My Question or Issue There are a number of tracks which I am able to play in playli...

davebeep

Casual Listener

2482 Views

1 replies

0 likes

Music
  • 2482 Views
  • 1 replies
  • 0 likes

Unfamiliar artist

I recently viewed my Spotify Wrapped info and somehow my top artist was someone I hadn't even heard of. So I immediately logged out all devices and changed my password. My problem is that I still see that artist as its own playlist created for me as ...

Newbie

I recently viewed my Spotify Wrapped info and somehow my top artist was someone I hadn't even heard of. So I immediately logged out all devices and changed my password. My problem is that I still see...

Jose_M

Spotify Star

749 Views

1 replies

0 likes

Other
  • 749 Views
  • 1 replies
  • 0 likes

Mensagem de excesso de limite de abas com apenas uma aba aberta

PlanFreeCountryBrazilOperating SystemWindows 10 My Question or Issue Quando entro no webplayer do spotify recebo automaticamente a seguinte mensagem: Quer dizer que você descobriu o limite de abas… Há muitas abas abertas no seu navegador. Feche esta ...

Newbie

Plan Free Country Brazil Operating System Windows 10   My Question or Issue  Quando entro no webplayer do spotify recebo automaticamente a seguinte mensagem:  Quer dizer que v...

rafaelnfig

Newbie

3544 Views

8 replies

13 likes

Other
  • 3544 Views
  • 8 replies
  • 13 likes

[PS4][Connect] My PS4 cannot connect to spotify

I signed up to spotify using Facebook and want to use it on my PS4 however none of my devices can see it through spotify connnect. I have the most up to date version of spotify on android and have reinstalled the app on the PS4 and the phone multiple...

Newbie

I signed up to spotify using Facebook and want to use it on my PS4 however none of my devices can see it through spotify connnect. I have the most up to date version of spotify on android and have re...

526 Views

0 replies

0 likes

Connect
  • 526 Views
  • 0 replies
  • 0 likes

Samsung Galaxy Watch - Wifi (do I need Premium?)

PlanFreeCountry Device(amsung Galaxy Operating System(Tizon) My Question or Issue I just received a Galaxy Watch over the Christmas and I am new to Spotify. I have downloaded both iHeart Radio and Spotify on my Galaxy Watch. I want to be able to use ...

Newbie

Plan Free Country   Device (amsung Galaxy 😎 Operating System (Tizon)   My Question or Issue  I just received a Galaxy Watch over the Christmas and I am new to Spotify. ...

Jrefka

Newbie

1667 Views

1 replies

1 likes

Music
Other
Samsung
  • 1667 Views
  • 1 replies
  • 1 likes

Sonos stopps playing (accopunt being used somewhere else) while using DIFFERENT accounts

PlanPremium Family subscriptionCountryNorway DeviceSonos and spotify web-playerOperating SystemWeb-player running on Windows 10 & Firefox My Question or IssueWe have a family subsdcription with 4 accounts, all 4 accounts are logged onto to sonos. Whi...

Newbie

Plan Premium Family subscription Country Norway   Device Sonos and spotify web-player Operating System Web-player running on Windows 10 & Firefox   My Question or Issue We ha...

504 Views

0 replies

0 likes

  • 504 Views
  • 0 replies
  • 0 likes

Problem with Song Recommendations?

My Question or Issue:Okay so I was browsing through Spotify's Wrapped Tastebreakers section for 2018 and I'm about 15 songs (emphasis on songs) and all of a sudden I hear the beginning of an Aayat excerpt from the Qur'an. Now, my question is whether ...

Casual Listener

My Question or Issue: Okay so I was browsing through Spotify's Wrapped Tastebreakers section for 2018 and I'm about 15 songs (emphasis on songs) and all of a sudden I hear the beginning of an Aayat ...

553 Views

0 replies

0 likes

Music
Other
  • 553 Views
  • 0 replies
  • 0 likes

Is there a way to control the pc spotify client with my Gear S3

PlanPremiumCountryUnited States DeviceSamsung Galaxy 8, Samsung gear S8, Windows PCOperating SystemWindows My Question or Issue Is there a way to control the pc spotify client with my Gear S3

Casual Listener

Plan Premium Country United States  Device Samsung Galaxy 8, Samsung gear S8, Windows PC Operating System Windows  My Question or Issue  Is there a way to control the pc spoti...

341 Views

0 replies

0 likes

Other
  • 341 Views
  • 0 replies
  • 0 likes

Multiple Echo Dot - individual Spotify accounts

Hi - I have a Spotify Premium / family account. I have just bought three Amazon echo dots. I have set up one of them and linked it to MY Spotify profile. This seems to have linked all three dots to MY Spotify profile. My son would like his own Spotif...

Casual Listener

Hi - I have a Spotify Premium / family account. I have just bought three Amazon echo dots. I have set up one of them and linked it to MY Spotify profile. This seems to have linked all three dots to M...

MrRogers83

Newbie

4579 Views

3 replies

3 likes

Other
  • 4579 Views
  • 3 replies
  • 3 likes

Start random music + Web player

PlanPremiumCountry NetherlandsDeviceSamsung Galaxy S9, Win10 DesktopOperating SystemAndroid, Windows 10 My Question or IssueISSUE; how to disable/REMOVE webplayer, the option stated somewhere on this forum is REMOVED and i cannot disable web player.A...

Newbie

  Plan Premium Country  Netherlands Device Samsung Galaxy S9, Win10 Desktop Operating System Android, Windows 10   My Question or Issue ISSUE; how to disable/REMOVE webplaye...

Sebasty

Community Legend

706 Views

1 replies

0 likes

Boxee
  • 706 Views
  • 1 replies
  • 0 likes