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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61037 Views

7 replies

4 likes

  • 61037 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38458 Views

215 replies

19 likes

Other
  • 38458 Views
  • 215 replies
  • 19 likes

Why can't see the collab playlist?

I've collab a playlist from my Macbook Air, but how come my girlfriend can't see the playlist from her Spotify?I have a premium plan, but she doesn't.

Newbie

I've collab a playlist from my Macbook Air, but how come my girlfriend can't see the playlist from her Spotify? I have a premium plan, but she doesn't.

matfalcon

Gig Goer

930 Views

1 replies

0 likes

Music
  • 930 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bring back support for Pioneer devices (#spotifyConnect)

Planwas Premium, now switched to another provider until this issue is fixedCountry FranceDevicePioneer AV receiver My Question or Issue Earlier this year you removed streaming support for Pioneer AV receivers, I do have a Chromecast but the quality i...

Newbie

Plan was Premium, now switched to another provider until this issue is fixed Country  France Device Pioneer AV receiver   My Question or Issue  Earlier this year you removed st...

Jemi

Spotify Legend

1170 Views

1 replies

0 likes

  • 1170 Views
  • 1 replies
  • 0 likes

Can't find my podcast in spotify

Hi,My podcast recently got approved through Podbean. Yet, I can't seem to find it on spottify, neither can my listeners. The podcast is called "Real Talk with Teresa Agyemang"

Casual Listener

Hi, My podcast recently got approved through Podbean. Yet, I can't seem to find it on spottify, neither can my listeners.   The podcast is called "Real Talk with Teresa Agyemang"

665 Views

0 replies

0 likes

  • 665 Views
  • 0 replies
  • 0 likes

Samsung Gear S3 and Iphone X ( Can*t use remote/find function)

Dear All, I have an Iphone X, Spotify premium and yesterday I got myself a Samsung Gear S3 Classic from a rather untruthful salesman at the Samsung Concept Store. I bought it for the possibility of Spotify alone, otherwise I would have bought a runni...

Regular

Dear All,   I have an Iphone X, Spotify premium and yesterday I got myself a Samsung Gear S3 Classic from a rather untruthful salesman at the Samsung Concept Store. I bought it for the possibi...

822 Views

0 replies

0 likes

Samsung
  • 822 Views
  • 0 replies
  • 0 likes

Why are playlist results not included when I search on https://open.spotify.com/search/recent ?

PlanPremiumCountryFaroe Islands / Denmark DeviceSurface Laptop 2017Operating SystemWindows 10 My Question or IssueWhen searching on https://open.spotify.com/search/recent it says "Search for an Artist, Song, Album or Playlist", but results do clearly...

Newbie

Plan Premium Country Faroe Islands / Denmark  Device Surface Laptop 2017 Operating System Windows 10   My Question or Issue When searching on https://open.spotify.com/search/...

431 Views

0 replies

0 likes

Other
  • 431 Views
  • 0 replies
  • 0 likes

Can't watching Videos on LG TVs

PlanPremiumCountry SpainDeviceLG Smart TVOperating SystemWebOS My Question or Issue I can't watch Videos on my Smart TV LG

Newbie

Plan Premium Country  Spain Device LG Smart TV Operating System WebOS   My Question or Issue  I can't watch Videos on my Smart TV LG

768 Views

0 replies

1 likes

  • 768 Views
  • 0 replies
  • 1 likes

Meu WebPlayer não funciona

Meu WebPlayer simplesmente não funciona. Não importa qual conta eu faço login, em qual computador que seja, não toca nenhuma música. Já tentei em vários navegadores, dar permissão e apagar o cache e nada. Continua não tocando nada.

Newbie

Meu WebPlayer simplesmente não funciona. Não importa qual conta eu faço login, em qual computador que seja, não toca nenhuma música. Já tentei em vários navegadores, dar permissão e apagar o cache e ...

Bittencourt

Spotify Star

2308 Views

1 replies

2 likes

  • 2308 Views
  • 1 replies
  • 2 likes

Daily Mix is playing censored Music

PlanFree/PremiumCountryCanada DeviceS7 Edge , Web PlayerOperating SystemWindows 10, Android Oreo My Question or Issue I am using the Daily Mix function but for whatever reason, although I have enabled Explicit content it is playing the censored versi...

Casual Listener

  Plan Free/Premium Country Canada  Device S7 Edge , Web Player Operating System Windows 10, Android Oreo   My Question or Issue  I am using the Daily Mix function...

thewoose

Casual Listener

1654 Views

2 replies

2 likes

  • 1654 Views
  • 2 replies
  • 2 likes

PS4 Troubleshooting

PlanPremiumCountryUSA DevicePS4 1 TBOperating SystemMost current OS My Question or IssueI rencently bought a ps4 and I want to use my Spotify on It but whenever I log in it tells me it’s linked somewhere else.I tried singing out of all devices but it...

Casual Listener

Plan Premium Country USA   Device PS4 1 TB Operating System Most current OS   My Question or Issue I rencently bought a ps4 and I want to use my Spotify on It but whenever I log ...

Nico

Community Legend

878 Views

1 replies

0 likes

Sony
  • 878 Views
  • 1 replies
  • 0 likes

Connecting Spotify to Facebook - Old account problem

PlanPremium Country Switzerland Device(SurfaceBook2, Samsung J6)Operating System(Windows 10, Android) My Question or Issue Good morning,I just bought Spotify premium and want to follow my friends. For that I have to link Spotify to Facebook. But the ...

Newbie

Plan Premium   Country  Switzerland   Device (SurfaceBook2, Samsung J6) Operating System (Windows 10, Android)   My Question or Issue   Good morning, I just bou...

600 Views

0 replies

0 likes

Music
  • 600 Views
  • 0 replies
  • 0 likes

Superuser Contribution Song goes out of bounds on web player

PlanFreeCountryUSA DeviceMacbook Pro early 2015, Chrome browserOperating SystemmacOS High Sierra My Question or Issue I have observed on a few occasions that the current song playing continues even after it is supposed to end. No audio plays after th...

Regular

Plan Free Country USA   Device Macbook Pro early 2015, Chrome browser Operating System macOS High Sierra   My Question or Issue  I have observed on a few occasi...

Alfredo

Roadie

579 Views

1 replies

0 likes

Music
Other
  • 579 Views
  • 1 replies
  • 0 likes

No sound is playing

Im trying to listen to music on my xbox one but even though it shows that the song is playing there is no sound being played at all. Ive tried messing with my settings and even uninstalling and reinstalling it but nothing is working

Newbie

Im trying to listen to music on my xbox one but even though it shows that the song is playing there is no sound being played at all. Ive tried messing with my settings and even uninstalling and reins...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

[Web player] No accounts on my spotify web player

PlanFreeCountry FranceDeviceASUS ChromebookOperating SystemChrome OS My Question or Issue Good morning everyone. I can't search a Spotify account and follow it on the Spotify Web Player ? I can't even see my profile. I have Spotify on my Chromebook a...

Newbie

Plan Free Country  France Device ASUS Chromebook Operating System Chrome OS   My Question or Issue  Good morning everyone. I can't search a Spotify account and follow it on t...

446 Views

0 replies

0 likes

Other
  • 446 Views
  • 0 replies
  • 0 likes

Playlist not found

Hello, i got a few playlist for my own and some of my Friends want to follow it. The only problem is that no one can find my account or playlists even when you type the whole name of it. And yes they are standing on open for everyone pls help me guys...

Regular

  Hello, i got a few playlist for my own and some of my Friends want to follow it.  The only problem is that no one can find my account or playlists even when you type the whole name of i...

Sebasty

Community Legend

2213 Views

1 replies

0 likes

Samsung
  • 2213 Views
  • 1 replies
  • 0 likes

Chromecast audio drops out

PlanPremium for FamilyCountryUK DevicePixel 2 XL v8.1.0NVidia shield tabletChromecast Audio - firmware v 1.30.111140 Operating SystemAndoid v8.1.0 My Question or Issue I was suffering the drop out issues mentioned and fixed in this thread - https://c...

Newbie

  Plan Premium for Family Country UK  Device Pixel 2 XL v8.1.0 NVidia shield tablet Chromecast Audio - firmware v 1.30.111140   Operating System Andoid v8.1.0   My Qu...

1902 Views

0 replies

1 likes

  • 1902 Views
  • 0 replies
  • 1 likes

Denon avr3400 and Asus router Spotify connect not working

Hi team I have installed a new Adsl modem router in the Asus ac56U and my denon avr 3400h connects fine to it wirelessly. When I try to play via Spotify connect on my android it simply says "connecting..." for about five seconds and then nothing happ...

Newbie

Hi team I have installed a new Adsl modem router in the Asus ac56U and my denon avr 3400h connects fine to it wirelessly. When I try to play via Spotify connect on my android it simply says "connecti...

waldurog

Casual Listener

878 Views

1 replies

0 likes

  • 878 Views
  • 1 replies
  • 0 likes

Where to find the complete list of officially curated Spotify playlists?

PlanPremiumCountryUSA DeviceOperating SystemWindows 10 My Question or IssueI want to see the complete list of playlists that are *curated officially by Spotify*. When I look at the list shown on Spotify's profile, there are only 200 public playlists ...

Music Fan

Plan Premium Country USA  Device Operating System Windows 10   My Question or Issue I want to see the complete list of playlists that are *curated officially by Spotify*. When I lo...

535 Views

0 replies

0 likes

Other
  • 535 Views
  • 0 replies
  • 0 likes

Follow button has disappeared from browser version of spotify

PlanFreeCountryUSADevicePCOperating SystemWindows 8 My Question or IssueFollow button has disappeared from browser version of spotify!

Newbie

Plan Free Country USA Device PC Operating System Windows 8   My Question or Issue Follow button has disappeared from browser version of spotify!    

Sebasty

Community Legend

1484 Views

1 replies

0 likes

  • 1484 Views
  • 1 replies
  • 0 likes

Superuser Contribution M-Maybe by I.O.I and Very Very Very by I.O.I plays the wrong track

CountryMalaysia My Question or Issue Both of the songs listed from my subject title were switched around and plays the wrong track

Newbie

Country Malaysia   My Question or Issue  Both of the songs listed from my subject title were switched around and plays the wrong track

lihajm5-_12rq

Newbie

2592 Views

2 replies

4 likes

Music
  • 2592 Views
  • 2 replies
  • 4 likes