Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61161 Views

7 replies

4 likes

  • 61161 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38499 Views

215 replies

19 likes

Other
  • 38499 Views
  • 215 replies
  • 19 likes

obnoxious trojan condoms ads

Hey, I'm 14, and my birthday on my account is accurate and says 2004. I get FREQUENT ads from Trojan condoms. Like, every few ads is an ad about inappropriate content. If I'm using spotify to play music in the car, etc. with my family, and this ad po...

Newbie

Hey, I'm 14, and my birthday on my account is accurate and says 2004. I get FREQUENT ads from Trojan condoms. Like, every few ads is an ad about inappropriate content. If I'm using spotify to play mu...

bombinate

Newbie

1025 Views

1 replies

2 likes

  • 1025 Views
  • 1 replies
  • 2 likes

Savant Integration

My Question or Issue I use Savant to play music in my home which has multiple zones where I can play different music in different zones. When I try and use Spotify in more than one zone, it pauses the original zone because Spotify thinks I'm on two d...

Newbie

 My Question or Issue  I use Savant to play music in my home which has multiple zones where I can play different music in different zones.  When I try and use Spotify in more than one...

2375 Views

0 replies

1 likes

  • 2375 Views
  • 0 replies
  • 1 likes

ELO: Julie doesn't live here

Where is this song? It's on the UK Spotify, but not US? I'd love some explination. Plan:PremiumCountryUnited States Device(iPhone 6S)Operating System(iOS 11) My Question or Issue

Newbie

  Where is this song? It's on the UK Spotify, but not US? I'd love some explination.   Plan: Premium Country United States  Device (iPhone 6S) Operating System (iOS 11) &nbs...

662 Views

0 replies

0 likes

Sony
  • 662 Views
  • 0 replies
  • 0 likes

Samsung Smart TV - Volume Fluctuation

PlanFree/PremiumCountry USDeviceSamsung Smart TVOperating System My Question or Issue While playing songs the volume goes up and down on it's own. I have never had this issue on the tv until today and it's kind of annoying. Anybody have any clues how...

Newbie

Plan Free/Premium Country  US Device Samsung Smart TV Operating System   My Question or Issue  While playing songs the volume goes up and down on it's own. I have never had th...

1661 Views

0 replies

0 likes

  • 1661 Views
  • 0 replies
  • 0 likes

Superuser Contribution Bring it back

Dear Spotify, Please, please, PLEASE make the song 'What You're Looking For' by Zakk Wylde / Black Lable Society available again!! It is one of my favs - and it mysteriously vanished from my play list, and now it doesn't show up in the Search....plea...

Newbie

Dear Spotify,   Please, please, PLEASE make the song 'What You're Looking For' by Zakk Wylde / Black Lable Society available again!!   It is one of my favs - and it mysteriously vanishe...

Jemi

Spotify Legend

1583 Views

1 replies

0 likes

Other
  • 1583 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Daily Mixes both stuff I don't listen too

I listen to a "Guided Sleep Meditation" playlist once every couple weeks when I'm having trouble sleeping. The other 90% of the time I'm listening to regular music. For the last several days, both of my Daily Mixes are solely meditative/ambient music...

Newbie

I listen to a "Guided Sleep Meditation" playlist once every couple weeks when I'm having trouble sleeping. The other 90% of the time I'm listening to regular music.    For the last severa...

Jemi

Spotify Legend

2219 Views

1 replies

0 likes

Other
  • 2219 Views
  • 1 replies
  • 0 likes

Delete song from time capsule

PlanPremiumDevicePC/Android My Question or Issue I have a sond in my time capsule Playlist wich i never heard and want to delete it.It doesen't even fint in there:Linkin ParkTree Days GraceSystem of a DownRed Hot Chilly PeppersBullet For My Valeninea...

Newbie

Plan Premium Device PC/Android  My Question or Issue  I have a sond in my time capsule Playlist wich i never heard and want to delete it. It doesen't even fint in there: Linkin ...

3609 Views

0 replies

22 likes

  • 3609 Views
  • 0 replies
  • 22 likes

Local Files never sync to phone

PlanFree/PremiumCountryUSA DeviceiPhone 7 & Windows PCOperating SystemiOS 10 My Question or Issue I have local files listed on my desktop version of spotify. I try to play them and my phone says first I have to put them in a playlist and mark it to s...

Casual Listener

Plan Free/Premium Country USA  Device iPhone 7 & Windows PC Operating System iOS 10   My Question or Issue  I have local files listed on my desktop version of spotify. I ...

472 Views

0 replies

0 likes

Other
  • 472 Views
  • 0 replies
  • 0 likes

Phantom web player

PlanPremiumCountryCanadaDeviceMoto-EOperating SystemAndroid My Question or IssueI have no computers or any other devices turned on that are connected to my Spotify, yet when I'm on my phone it randomly gets taken over by some "web player (chrome)" ch...

Newbie

Plan Premium Country Canada Device Moto-E Operating System Android   My Question or Issue I have no computers or any other devices turned on that are connected to my Spotify, yet when ...

Sebasty

Community Legend

802 Views

1 replies

0 likes

Connect
  • 802 Views
  • 1 replies
  • 0 likes

Wrong Song?

PlanPremiumCountry USADevicePC and AndroidOperating SystemWindows 10 My Question or IssueSo I was listening to my playlist and a song came up that i didnt recognize and i checked to see what it was and it said it was "Very Very Very" by I.O.I but, th...

Casual Listener

  Plan Premium Country  USA Device PC and Android Operating System Windows 10   My Question or Issue So I was listening to my playlist and a song came up that i didnt recogn...

Sebasty

Community Legend

2721 Views

5 replies

0 likes

  • 2721 Views
  • 5 replies
  • 0 likes

Progressive Web App on Chrome OS Issues

Hi, I started using PWA Spotify on my Chromebook Acer 14 and it feels like the closest to an actual Spotify app for Chrome OS. 2 issues tough: The volume slider consistently jumps to the highest volume, Please bring the same playlist view and managem...

Casual Listener

Hi, I started using PWA Spotify on my Chromebook Acer 14 and it feels like the closest to an actual Spotify app for Chrome OS. 2 issues tough: The volume slider consistently jumps to the highest volu...

793 Views

0 replies

0 likes

Other
  • 793 Views
  • 0 replies
  • 0 likes

Webplayer crashing

PlanFreeCountry UKDevicechromebookOperating Systemchrome os My Question or Issue There is a problem with the Spotify web player. I changed my Korean to Korean on my laptop, but I'm learning Korean and it really helps. However, if you do not click on ...

Newbie

Plan Free Country  UK Device chromebook Operating System chrome os   My Question or Issue  There is a problem with the Spotify web player. I changed my Korean to Korean on my...

Nico

Community Legend

640 Views

1 replies

0 likes

Other
  • 640 Views
  • 1 replies
  • 0 likes

Solved!! How to create an new idea?

I can't find how to create a new idea not by any stretching of my imagination. I miss a button like "Create Idea". Thanks

Regular

I can't find how to create a new idea not by any stretching of my imagination. I miss a button like "Create Idea". Thanks

RuneShiStorm

Casual Listener

3285 Views

3 replies

4 likes

Social & Random
  • 3285 Views
  • 3 replies
  • 4 likes

Share an old song

PlanPremiumCountryMalaysiaDeviceSamsung Galaxy J7Operating SystemAndroid My Question Recently, I added an old song which is unavailable in Spotify through my Local Files. However, I just able to play the song thru my desktop but unable to play throug...

Newbie

Plan Premium Country Malaysia Device Samsung Galaxy J7 Operating System Android   My Question  Recently, I added an old song which is unavailable in Spotify through my Local ...

675 Views

0 replies

0 likes

Connect
Music
  • 675 Views
  • 0 replies
  • 0 likes

Unable to unlink my account from Playstation

I am unable to link my Spotify with my NEW PlayStation account as I no longer want to use that account. I tried logging out the account and logging out of my Spotify. I attached an image of the message I get. PlanPremiumCountry United StatesDevicePS4...

Casual Listener

I am unable to link my Spotify with my NEW PlayStation account as I no longer want to use that account. I tried logging out the account and logging out of my Spotify. I attached an image of the messa...

Nico

Community Legend

808 Views

1 replies

0 likes

  • 808 Views
  • 1 replies
  • 0 likes

Lack of documentation and transparency...

PlanPremiumCountry BrasilDeviceMoto Z, WindowsOperating SystemAndroid Oreo, Windows 10 My Question or Issue The function "shuffle" is a joke, it doesn't work the songs always come in same sequence, independent of the device/OS. HOW DOES IT WORK?Integ...

Newbie

Plan Premium Country  Brasil Device Moto Z, Windows Operating System Android Oreo, Windows 10   My Question or Issue  The function "shuffle" is a joke, it doesn't work the s...

Trap380

Regular

3340 Views

1 replies

1 likes

  • 3340 Views
  • 1 replies
  • 1 likes

[Google Home] Spotify not playing correct songs when asked by Google Home

Plan PremiumCountry GermanyDevice Google Home MiniOperating System N/A My Question or Issue Spotify is set as default player on my GH Minis and when I ask it to play a song with specific album and artist name (in this case a rather specific German ki...

Casual Listener

Plan Premium Country Germany Device Google Home Mini Operating System N/A   My Question or Issue  Spotify is set as default player on my GH Minis and when I ask it to play a song with...

639 Views

0 replies

0 likes

Other
  • 639 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't stay logged in on Chrome?

PlanFreeCountry USADeviceLenovo ideapad LaptopOperating SystemWindows 10 My Question or Issue I used to be able to stay logged in when logging in with Facebook, but now I can't. Whenever I close chrome, I have to log in to the webplayer again the nex...

Newbie

Plan Free Country  USA Device Lenovo ideapad Laptop Operating System Windows 10   My Question or Issue  I used to be able to stay logged in when logging in with Facebook, but...

Guido

Spotify Legend

1816 Views

3 replies

0 likes

Other
  • 1816 Views
  • 3 replies
  • 0 likes

Song Not Playing

PlanPremiumCountry United StatesDevicePCOperating SystemWindows 10 My Question or Issue I have the single "Yay Yay" by ScHoolboy Q saved on my Spotify but when I try to play it, a blue message at the top comes up and says "This song is not available....

Casual Listener

Plan Premium Country  United States Device PC Operating System Windows 10   My Question or Issue  I have the single "Yay Yay" by ScHoolboy Q saved on my Spotify but when I tr...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Spotlight-Kontra K feat. Skepsis__only an unboxing

PlanFree/PremiumCountry GermanyDevicePCOperating SystemWindows 10 My Question or Issue Instead of the song, only an unboxing is playing

Newbie

Plan Free/Premium Country  Germany Device PC Operating System Windows 10   My Question or Issue  Instead of the song, only an unboxing is playing

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes