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Solved!! Spotify app immediately crashes when opened.

PlanPremiumCountryAustraliaDeviceApple M1 Macbook ProOperating SystemMacOS Tahoe 26.1 (25B78) My Question or IssueAs you can see in the attached screen recording, when I try and open the spotify app it immediately crashes, I've updated my OS, reinsta...

Casual Listener

ri3mann

Casual Listener

104044 Views

58 replies

11 likes

  • 104044 Views
  • 58 replies
  • 11 likes

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

81894 Views

9 replies

4 likes

  • 81894 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

GabrielV95

Casual Listener

43181 Views

233 replies

21 likes

Other
  • 43181 Views
  • 233 replies
  • 21 likes

Solved!!Superuser Contribution Refresh updated podcast episode

Hello,I am a podcast producer and have recently started offering my content on Spotify. There was an issue while uploading our latest episode and as a result the podcast was published incomplete. I have since then updated the mp3 file on our server, ...

Visitor

  Hello, I am a podcast producer and have recently started offering my content on Spotify.   There was an issue while uploading our latest episode and as a result the podcast was p...

Jemi

Spotify Legend

10124 Views

1 replies

1 likes

Other
  • 10124 Views
  • 1 replies
  • 1 likes

Superuser Contribution New playlist fails, old playlists can't be edited

PlanPremiumCountry Germany DeviceSONY XPERIA Z5 COMPACT Operating SystemAndroid My Question or IssueHey community, I recently changed from regular Premium to Spotify premium for students. Since then, I've got a few problems with my account. All of my...

Newbie

Plan Premium Country  Germany  Device SONY XPERIA Z5 COMPACT  Operating System Android    My Question or Issue Hey community,  I recently changed from regular...

Jemi

Spotify Legend

467 Views

1 replies

0 likes

Sony
  • 467 Views
  • 1 replies
  • 0 likes

Superuser Contribution search Engine

Hi,I have just realized that if I enter "Aquarius Records ROTW select" in google, a link to an open spotify lst comes up. I can click on it and the add it to my library, and thus it appears on my playlists when I open Spotify on Windows. However if I...

Casual Listener

    Hi, I have just realized that if I enter "Aquarius Records ROTW select" in google, a link to an open spotify lst comes up. I can click on it and the add it to my library, and thus it...

Jemi

Spotify Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Maneuvering Spotify on a SmartTV (Samsung)

I use Spotify Premium on my Samsung SmartTV, but getting around from mode to mode isn't easy.Do you have a list of actions or buttons I press to move around within Spotify?For example, I can be in a "playlist," but can't get "Home" or browse to anoth...

Casual Listener

I use Spotify Premium on my Samsung SmartTV, but getting around from mode to mode isn't easy. Do you have a list of actions or buttons I press to move around within Spotify? For example, I can...

Jemi

Spotify Legend

402 Views

1 replies

0 likes

Samsung
  • 402 Views
  • 1 replies
  • 0 likes

Spotify Low Quality - Google Home

PlanPremiumCountryAustralia Device(iPhone X, Google Home, Hoogle Home Mini) My Question or Issue Spotify for the last few weeks has been playing really really low quality via Google Home / Google Home Mini.I have 100mbps internet so there is no issue...

Newbie

Plan Premium Country Australia  Device (iPhone X, Google Home, Hoogle Home Mini)   My Question or Issue  Spotify for the last few weeks has been playing really really low quali...

Teamtrax

Casual Listener

1275 Views

2 replies

10 likes

  • 1275 Views
  • 2 replies
  • 10 likes

Song missing

PlanFree/PremiumCountryGermany DeviceSamsung Galaxy Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I am obsessed with the new song Memoria of GFRIEND but it's only avaible on Spotify Japan. Could it be avaible on Spoti...

Casual Listener

Plan Free/Premium Country Germany    Device Samsung Galaxy  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi I am obsessed with t...

K-Pop22

Casual Listener

667 Views

2 replies

0 likes

Music
  • 667 Views
  • 2 replies
  • 0 likes

Solved!! Spotify WEB crashes when pressing a playlist

PlanPremiumCountry SwedenDeviceChromebookOperating SystemI am not 100% sure My Question or Issue Since i can't download stuff on the computer i use spotify web edition. And now whenever i press a playlist the page crashes (WIth all playlists) But whe...

Regular

Plan Premium Country  Sweden Device Chromebook Operating System I am not 100% sure  My Question or Issue  Since i can't download stuff on the computer i use spotify web editio...

Nico

Community Legend

825 Views

1 replies

1 likes

Help
  • 825 Views
  • 1 replies
  • 1 likes

How can I find all new album releases?

PlanPremiumCountry Device(Fiio x7)Operating System(Linux.) My Question or Issue How can I find all new album releases?I want to find all new releases every friday.I always have to look elsewhere, like Qobuz to find all new albums and not what the alg...

Visitor

Plan Premium Country   Device (Fiio x7) Operating System (Linux.)   My Question or Issue  How can I find all new album releases? I want to find all new releases every friday...

781 Views

0 replies

1 likes

Music
Other
  • 781 Views
  • 0 replies
  • 1 likes

Superuser Contribution Artist album/tracks found on internet but not in app

PlanPremiumCountryUSADeviceMoto Z Force DroidOperating SystemAndroid Oreo My Question or IssueFor certain artists if I search the internet with my computer/phone for Spotify, the artist, and a certain album the search returns the list of songs, numbe...

Casual Listener

Plan Premium Country USA Device Moto Z Force Droid Operating System Android Oreo   My Question or Issue For certain artists if I search the internet with my computer/phone for Spo...

Dasorta

Casual Listener

2164 Views

5 replies

0 likes

Music
Other
  • 2164 Views
  • 5 replies
  • 0 likes

Notifications for New Releases of followed Artists not working.

PlanPremium (Part of a Family plan)CountryAustralia My Question or Issue I've been using spotify for years now, but I've never received consistent notifications about artists I'm following. I follow 61 artists, but outside of the Release Radar playli...

Newbie

Plan Premium (Part of a Family plan) Country Australia   My Question or Issue    I've been using spotify for years now, but I've never received consistent notifications about ar...

628 Views

0 replies

1 likes

Music
  • 628 Views
  • 0 replies
  • 1 likes

Daily Mixes randomly disappearing

Plan: FreeCountry: UKDevice: All DevicesOperating System: Windows 10 and Android I keep on losing access to my daily mixes. This is my situation today:Web: missing mix 3PC: missing mixes 4, 5 & 6Tablet (Win10): missing mixes 5 & 6Phone: missing mixes...

Roadie

Plan: Free Country: UK Device: All Devices Operating System: Windows 10 and Android   I keep on losing access to my daily mixes. This is my situation today: Web: m...

sharp-spark

Roadie

448 Views

1 replies

0 likes

Other
  • 448 Views
  • 1 replies
  • 0 likes

Alexa's voice command 'shuffle playlist' doesn't start in shuffle mode

PlanPremiumCountryUSA DeviceAmazon EchoOperating SystemAlexa? My Question or Issue When I tell Alexa to 'shuffle playlist' she responds with 'shuffling from Spotify' but does not shuffle and instead plays the first song in the list.This is expected...

Casual Listener

Plan Premium Country USA   Device Amazon Echo Operating System Alexa?   My Question or Issue  When I tell Alexa to 'shuffle <name> playlist' she responds with 'shuffli...

1536 Views

0 replies

0 likes

Other
  • 1536 Views
  • 0 replies
  • 0 likes

Superuser Contribution double songs removing problems.

sometimes when i have some double songs in my libary. i want remove 1 of them so i don't have double songs. but when i do that it happens sometimes that he removes both. even when it isnt the same cd at diffrent dates added to my libary. it happens n...

Visitor

sometimes when i have some double songs in my libary. i want remove 1 of them so i don't have double songs. but when i do that it happens sometimes that he removes both. even when it isnt the same cd...

user-removed

Not applicable

780 Views

4 replies

0 likes

Other
  • 780 Views
  • 4 replies
  • 0 likes

Superuser Contribution Chromecast issues

I can connect to Spotify on Chromecast from a couple devices but the app shows the song is playing but it's paused on the tv and no audio. I've tried resetting everything, powering down etc.

Newbie

I can connect to Spotify on Chromecast from a couple devices but the app shows the song is playing but it's paused on the tv and no audio. I've tried resetting everything, powering down etc. 

Jemi

Spotify Legend

753 Views

3 replies

0 likes

  • 753 Views
  • 3 replies
  • 0 likes

Superuser Contribution Bluetooth connection in the car not working

So recently we got a new car with allows for a phone to play music using bluetooth,i connected my moms Iphone SE first and it worked/works as it should then I tried connecting my own Iphone 6s with the bluetooth and it connects yet when I try playing...

Casual Listener

So recently we got a new car with allows for a phone to play music using bluetooth, i connected my moms Iphone SE first and it worked/works as it should then I tried connecting my own Iphone 6s with...

Jemi

Spotify Legend

948 Views

3 replies

0 likes

Other
  • 948 Views
  • 3 replies
  • 0 likes

Superuser Contribution Neither My Release Radar Nor My Discover Weekly Have Updated This Week

Hi everyone. My Release Radar did not update Friday and Discover Weekly did not update today (Monday). Closed and reopened client multiple times and even rebooted but nothing. Any way to manually trigger an update in these or otherwise get them to up...

Regular

Hi everyone.   My Release Radar did not update Friday and Discover Weekly did not update today (Monday). Closed and reopened client multiple times and even rebooted but nothing. Any way to man...

Jemi

Spotify Legend

575 Views

3 replies

0 likes

Other
  • 575 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't use web player on chromebook

PlanPremiumCountry USADeviceAser R11 ChromebookOperating SystemChrome OS My Question or Issue Just bought a new Acer R11 Chromebook. Using the Chrome browser, when I try to use Spotify web player, I get the following message "This browser doesn't sup...

Newbie

Plan Premium Country  USA Device Aser R11 Chromebook Operating System Chrome OS   My Question or Issue  Just bought a new Acer R11 Chromebook. Using the Chrome browser, when ...

leob18c4

Newbie

1287 Views

3 replies

3 likes

Other
  • 1287 Views
  • 3 replies
  • 3 likes

[Web Player][Bug]Play Control Not Clickable Until Moused Over

PlanFamily CountryUK DeviceCustom built desktop c. 2012 Operating SystemWindows 10/Arch Linux but reproducible on anything that runs Chrome My Question or Issue The play button in the web app isn't clickable until moused over. This breaks some access...

Casual Listener

Plan Family   Country UK    Device Custom built desktop c. 2012   Operating System Windows 10/Arch Linux but reproducible on anything that runs Chrome   My Questi...

senpaiarigato

Casual Listener

402 Views

1 replies

0 likes

Other
  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album Library

I noticed today that in the albums section of the Spotify library, the albums from which only one or two songs are saved show up in their entirety. I really dislike this as the previous method of displaying only full albums and having singles in a pl...

Music Fan

I noticed today that in the albums section of the Spotify library, the albums from which only one or two songs are saved show up in their entirety. I really dislike this as the previous method of dis...

Jemi

Spotify Legend

602 Views

1 replies

0 likes

Other
  • 602 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re-ordering playlists on the left side in desktop app

Why has it become so hard to drag and re-order playlists? I am having this issue on both Windows and OS. Sometimes closing the app and re-opening helps for a short time.

Roadie

Why has it become so hard to drag and re-order playlists? I am having this issue on both Windows and OS. Sometimes closing the app and re-opening helps for a short time.

Jemi

Spotify Legend

488 Views

1 replies

0 likes

Other
  • 488 Views
  • 1 replies
  • 0 likes