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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bobbybooie
  • Visitor
  • 17822 Views
  • 112 replies
  • 11 likes
  • Other
  • 17822 Views
  • 112 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21531 Views
  • 9 replies
  • 2 likes
  • Other
  • 21531 Views
  • 9 replies
  • 2 likes

Superuser Contribution Using smartwatch to control Spotify on smartphone

PlanFamilyCountry PolandDeviceRedmi phoneOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello,I am thinking about buying smartwatch which allow me to control spotify located on smartphone. Something like remote to tv.Can ...

  • Casual Listener
  • Plan Family Country  Poland Device Redmi phone Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, I am thinking about buying smartwatch w...
  • sasiad
  • Casual Listener
  • 14617 Views
  • 2 replies
  • 0 likes
  • Connect
    music
    Other
  • 14617 Views
  • 2 replies
  • 0 likes

How do You E-Mail Spotify?

Does anyone know how to contact Spotify by e-mail for support? The "Contact Us" page at https://support.spotify.com/us/contact-spotify-support/ only allows you to chat for tech support. I don't have the time for a chat and want to communicate over e-...

  • Casual Listener
  • Does anyone know how to contact Spotify by e-mail for support? The "Contact Us" page at https://support.spotify.com/us/contact-spotify-support/ only allows you to chat for tech support.   ...
  • Jose_M
  • Spotify Star
  • 3467 Views
  • 1 replies
  • 1 likes
  • Other
  • 3467 Views
  • 1 replies
  • 1 likes

Superuser Contribution Music not as loud in Xbox

My Question or IsssueSo ever since there was an update on Spotify on the Xbox my music doesn’t go as loud as it used to be. Even if I put it max volume it isn’t as loud as it used to be on my headphones. I don’t know if it’s just me or I did somethin...

  • Casual Listener
  • My Question or Isssue So ever since there was an update on Spotify on the Xbox my music doesn’t go as loud as it used to be. Even if I put it max volume it isn’t as loud as it used to be on my headp...
  • Jonathan123abc
  • Casual Listener
  • 908 Views
  • 2 replies
  • 0 likes
  • Other
  • 908 Views
  • 2 replies
  • 0 likes

Superuser Contribution Friends list for Facebook disappeared suddenly.

There was just an update for Spotify when I started up the app, and I went to look for my friends and they were gone only one friend is there, the went back and said one friend for faceook, but he was one too. What's going on?

  • Casual Listener
  • There was just an update for Spotify when I started up the app, and I went to look for my friends and they were gone only one friend is there, the went back and said one friend for faceook, but he wa...
  • cpicante123
  • Casual Listener
  • 6431 Views
  • 6 replies
  • 3 likes
  • Facebook
  • 6431 Views
  • 6 replies
  • 3 likes

Sorry, couldn't find that.

PlanFreeCountry USDeviceDESKTOPOperating SystemWINDOWS 10 My Question or IssueHello there! Since last week I can't connect to the webplayer because of the error "Sorry, couldn't find that." when i press the button "Log in with Spotify".I've tried ano...

  • Regular
  •   Plan Free Country  US Device DESKTOP Operating System WINDOWS 10   My Question or Issue Hello there! Since last week I can't connect to the webplayer because of the error ...
  • saucymandias
  • Casual Listener
  • 2891 Views
  • 18 replies
  • 0 likes
  • Connect
  • 2891 Views
  • 18 replies
  • 0 likes

Solved!!Superuser Contribution Google home alarm issues

Hello everyone! When I first tried to set an alarm with the Google Clock app and Spotify songs, it didn't work. It just kept loading amd never ended. Anyways, I tried later and now it's supposed to work. The alarm does sound with the playlist I chose...

  • Spotify Star
  • Spotify Star
  • Hello everyone!   When I first tried to set an alarm with the Google Clock app and Spotify songs, it didn't work. It just kept loading amd never ended. Anyways, I tried later and now it's supp...
  • Jose_M
  • Spotify Star
  • 2868 Views
  • 2 replies
  • 0 likes
  • Other
  • 2868 Views
  • 2 replies
  • 0 likes

Superuser Contribution Google home is not Seen by Spotify

PlanPremiumCountry Canada DeviceMacbook air iphone 7 google home mini google home standard My Question or Issue Hi, Both my Google home ( Mini and Standard ) is not seen by Spotify app on my mac. On my iphone, I see only my mini. The weird part is if...

  • Casual Listener
  •   Plan Premium Country Canada   Device Macbook air iphone 7 google home mini google home standard     My Question or Issue   Hi, Both my Google home ( Mini and Sta...
  • EnderWolfSan
  • Newbie
  • 13328 Views
  • 4 replies
  • 5 likes
  • 13328 Views
  • 4 replies
  • 5 likes

Archive Spotify managed Playlists

Hello everyone,I have run into a bit of trouble recently with a spotify playlist. Note this is a playlist managed specifically by spotify and not an artist. I followed the playlist and listened to the songs for a few months until one day spotify upda...

  • Newbie
  • Hello everyone, I have run into a bit of trouble recently with a spotify playlist. Note this is a playlist managed specifically by spotify and not an artist. I followed the playlist and listened to ...
  • Bethany_Dawn
  • Community Legend
  • 1109 Views
  • 1 replies
  • 1 likes
  • Other
  • 1109 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Samsung Gear] [Bug / Missing functionality] Sync local files result in 'prefetch item unavailable'

PlanPremiumCountry GermanyDevice(Samsung Gear 3 Sport)Operating System(Samsung Gear 3 Sport and Windows 10) My Question or IssueCreated a playlist for my gear watch including local and cloud files. Clicked 'download' at playlist and got the notificat...

  • Regular
  • Plan Premium Country  Germany Device (Samsung Gear 3 Sport) Operating System (Samsung Gear 3 Sport and Windows 10)   My Question or Issue Created a playlist for my gear watch incl...
  • Alfredo
  • Roadie
  • 2306 Views
  • 3 replies
  • 1 likes
  • Other
    Samsung
  • 2306 Views
  • 3 replies
  • 1 likes

[WP10] "Repeat one" gone for a while now

PremiumLumia 950XLWindows Phone 10 For over a month now I can't repeat only one songIt does not matter if that song is in a playlist, an album, on the artist page or anywhere, I can't enable repeat one, I have the choice between repeat all and nothin...

  • Regular
  • Premium Lumia 950XL Windows Phone 10   For over a month now I can't repeat only one song It does not matter if that song is in a playlist, an album, on the artist page or anywhere, I can't ...
  • 1168859404
  • Regular
  • 574 Views
  • 2 replies
  • 0 likes
  • 574 Views
  • 2 replies
  • 0 likes

Recover names of removed content on Spotify

I understand that content has to removed from Spotify at times at the discretion of the artist and other legal stuff. However, we should be able to keep a record of the song names and just grey them out, or put them in some old list. I keep playlists...

  • Newbie
  •   I understand that content has to removed from Spotify at times at the discretion of the artist and other legal stuff. However, we should be able to keep a record of the song names and just gr...
  • jsannn
  • Community Legend
  • 414 Views
  • 1 replies
  • 0 likes
  • music
  • 414 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unwanted tracks

Plan: FreeFree/PremiumCountry: Italy Operating System: Android 8(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a free account and have put some albums in my library.When I listen to an album, instead of some ad breaks, other auth...

  • Regular
  • Plan: Free Free/Premium Country: Italy   Operating System: Android 8 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I have a free account and have put som...
  • SergioDavid
  • Roadie
  • 695 Views
  • 3 replies
  • 0 likes
  • Other
  • 695 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify "error" on Samsung Q7F

PlanPremiumCountryTw DeviceSamsung Tv Q7F Spotify won't even open, all I have is the logo and right under it the message "error"no number. Software is up to date, I've just checked again. Any ideas what to do?

  • Regular
  • Plan Premium Country Tw  Device Samsung Tv Q7F    Spotify won't even open, all I have is the logo and right under it the message  "error" no number. Software is up to...
  • SergioDavid
  • Roadie
  • 928 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 928 Views
  • 3 replies
  • 0 likes

Superuser Contribution Does Release Radar work the same way on Free and Premium tier?

As the title suggests, does Release Radar work the same on Spotify Free and Spotify Premium, or are there differences or restrictions? Release Radar on premium allows me to (90% of the time, it's definitely not infallable) be informed on a Friday of ...

  • Casual Listener
  • As the title suggests, does Release Radar work the same on Spotify Free and Spotify Premium, or are there differences or restrictions?   Release Radar on premium allows me to (90% of the time,...
  • SergioDavid
  • Roadie
  • 1543 Views
  • 1 replies
  • 0 likes
  • Other
  • 1543 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to have Playlist automatically move onto the next

PlanPremiumCountryCanada Device Operating SystemWindows 10 My Question or Issue I have several playlists that I follow on Spotify. Once the current playlist is complete the music just stops. Is there a setting so that the music just carries onto the ...

  • Newbie
  • Plan Premium Country Canada   Device   Operating System Windows 10   My Question or Issue  I have several playlists that I follow on Spotify.  Once the current pla...
  • SergioDavid
  • Roadie
  • 412 Views
  • 1 replies
  • 0 likes
  • music
  • 412 Views
  • 1 replies
  • 0 likes

Any way to hide medley albums? Covers? Live albums?

Hi, Is there any way to hide medley albums or to disable them?Is there any way to identify covers or hide/disable them?Is there any way to hide/disable live albums? Thanks for answers.

  • Newbie
  •   Hi,   Is there any way to hide medley albums or to disable them? Is there any way to identify covers or hide/disable them? Is there any way to hide/disable live albums?   Than...
  • Bethany_Dawn
  • Community Legend
  • 1035 Views
  • 1 replies
  • 0 likes
  • Other
  • 1035 Views
  • 1 replies
  • 0 likes

Nightwish music only partially available

The official "Nightwish" playlist (See https://play.spotify.com/user/nightwishband/playlist/4wBDB1Bhd9CeI0F5D6aVRZ ) contains more music then I can play. Most notably, I cannot play the fantastic "Wishmaster" album. Why is this not available to me? A...

  • Visitor
  • The official "Nightwish" playlist (See https://play.spotify.com/user/nightwishband/playlist/4wBDB1Bhd9CeI0F5D6aVRZ ) contains more music then I can play. Most notably, I cannot play the fantasti...
  • LCplWynn
  • Regular
  • 13217 Views
  • 29 replies
  • 8 likes
  • 13217 Views
  • 29 replies
  • 8 likes

Songs are not loaded completely in Djay Pro 2 on a MacBook

Plan - PremiumCountry - GermanyDevice - MacBook Pro 2017, 16 GB RAM, Operating System - macOS High Sierra 10.13.6 My Question or Issue:Songs from my playlist will not load completely. Maximum for a length of about 30 seconds. On the other hand titles...

  • Casual Listener
  • Plan - Premium Country - Germany Device - MacBook Pro 2017, 16 GB RAM,  Operating System - macOS High Sierra 10.13.6   My Question or Issue: Songs from my playlist will not l...
  • MCHill
  • Casual Listener
  • 1479 Views
  • 1 replies
  • 0 likes
  • Other
  • 1479 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adding Songs to Personal Playlists

PlanFree DeviceiPhone SE and windows pc My Question or Issue Why is spotify adding music to my playlists? They’re my personal playlists, no one ahould be adding any music onto them except for me, your app or not that’s the entire reason I have a spot...

  • Casual Listener
  • Plan Free   Device iPhone SE and windows pc   My Question or Issue  Why is spotify adding music to my playlists? They’re my personal playlists, no one ahould be adding any music...
  • Alfredo
  • Roadie
  • 787 Views
  • 3 replies
  • 0 likes
  • Other
  • 787 Views
  • 3 replies
  • 0 likes

Specific song skipping every time

PlanPremiumCountryUSA Operating SystemWindows 10My Question or IssueWhen playing a song (Blood on my name - The Brothers Bright), the web player seems to stop and skip the song at exactly 2:16 every single time. I've tried deleting my cache but it st...

  • Casual Listener
  • Plan Premium Country USA  Operating System Windows 10 My Question or Issue When playing a song (Blood on my name - The Brothers Bright), the web player seems to stop and skip the song at ...
  • Prizmik
  • Casual Listener
  • 847 Views
  • 2 replies
  • 0 likes
  • Other
  • 847 Views
  • 2 replies
  • 0 likes