Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Mauvaise identification d'un fichier local

Solved!

Mauvaise identification d'un fichier local

Bonjour,

 

Je rencontre un souci sur plusieurs titres issus de fichiers locaux.

Spotify ne change pas l'audio du fichier local mais change son titre et son artiste.
Par exemple la chanson "I'm waiting" de la chanteuse "Medina" est identifiée comme étant "I'm waiting for you" de "Jeff Medina". L'album est modifié également.

Double problème, c'est qu'ayant fait cette identification, le fichier local n'est pas transféré sur mon smartphone qui lit la chanson identifiée par erreur.

 

Quelqu'un aurait-il une idée? Merci

Reply

Accepted Solutions
Marked as solution

Hi William,

Thanks for your answer. I found a solution there : https://community.spotify.com/t5/Other-Partners-Web-Player-etc/Bad-identification-of-a-local-file/m-...


Here's how i fixed it : Removing the file from the spotify folder, renaming it, relocating and redoing spotify.

 

This may help other users.

View solution in original post

3 Replies

Hey @Safka, welcome to the Spotify Community.

 

We can help you in English here. If Spotify can’t import a file, we’ll do our best to match it with songs from the Spotify catalog. The version we match with might differ from the original. 

 

Regarding importing it to your smartphone. Make sure that you're logged in to the same account on both your desktop and your mobile or tablet. Also, make sure your devices are connected to the same WiFi network.

 

If you prefer to get help in French, you can reach our support here.

 

Keep us posted 🙂

Marked as solution

Hi William,

Thanks for your answer. I found a solution there : https://community.spotify.com/t5/Other-Partners-Web-Player-etc/Bad-identification-of-a-local-file/m-...


Here's how i fixed it : Removing the file from the spotify folder, renaming it, relocating and redoing spotify.

 

This may help other users.

Hey @Safka.

 

We're glad to hear this fixed the issue.

 

Feel free to open a new thread if anything else comes up.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Suggested posts