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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1596 Views
  • 15 replies
  • 5 likes
  • Other
  • 1596 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17592 Views
  • 8 replies
  • 1 likes
  • Other
  • 17592 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Process to get deal with Spotify as a Music Distributor

Hello team,Myself Rabiul Rhmn, content manager of 'Daredo' a music distributor. I'm writing to you this to know about, How can we sign our music distributor with Spotify? Or How can we get direct deal our music distributor as Spotify provider directo...

  • Newbie
  • Hello team, Myself Rabiul Rhmn, content manager of 'Daredo' a music distributor. I'm writing to you this to know about, How can we sign our music distributor with Spotify? Or How can we get direct d...
  • Yordan
  • Moderator
  • 336 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 336 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle button turns off when clicking a new playlist on PC

PlanPremium Duo planCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuewhen clicking play on a playlist shuffle is turned off, I then turn it on however if i cl...

  • Visitor
  •   Plan Premium Duo plan Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Is...
  • Joan
  • Moderator
  • 125 Views
  • 1 replies
  • 0 likes
  • Other
  • 125 Views
  • 1 replies
  • 0 likes

Superuser Contribution Numan one Internetradio Crashes (maybe when Loading Spotify Connect Cover)

Hey guys! First im German, sorry for my English!Im Using a Numan One 2.1 Internetradio. When i try Spotify Connect, the Radio works for about 15-20Seconds. Than it Restarts. It wont Dislplay the Cover of the Song. When im in the Menu and Scrolling ar...

  • Music Fan
  • Hey guys! First im German, sorry for my English! Im Using a Numan One 2.1 Internetradio. When i try Spotify Connect, the Radio works for about 15-20Seconds. Than it Restarts. It wont Dislplay the Co...
  • JvanSteenderen
  • Regular
  • 5149 Views
  • 90 replies
  • 8 likes
  • Connect
  • 5149 Views
  • 90 replies
  • 8 likes

Solved!!Superuser Contribution Spotify doesn’t play on Bose SoundTouch anymore

PlanPremiumCountryUSADevice(iPhone 11, iPad Air)Operating System(iOS latest update.) My Question or IssueI have a Bose SoundTouch which I can control from my iPhone or iPad using its SoundTouch app. I’ve never had an issue until a few days ago. Whene...

  • Visitor
  • Plan Premium Country USA Device (iPhone 11, iPad Air) Operating System (iOS latest update.)   My Question or Issue I have a Bose SoundTouch which I can control from my iPhone or iPad u...
  • SiaHi
  • Casual Listener
  • 119601 Views
  • 85 replies
  • 18 likes
  • Connect
    music
    Other
  • 119601 Views
  • 85 replies
  • 18 likes

Solved!!Superuser Contribution iOS push notification of new podcast no longer has add to your episodes option

PlanFreeCountryUKDeviceiPhone XROperating SystemiOS 17 My Question or Issuea few updates ago the option to add new podcast episodes to the your episodes section vanished from the push notifications. I’m not sure if it’s a bug or intended. I really li...

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  • Casual Listener
  • Plan Free Country UK Device iPhone XR Operating System iOS 17   My Question or Issue a few updates ago the option to add new podcast episodes to the your episodes section vanished from...
  • Lyubka
  • Moderator
  • 235 Views
  • 3 replies
  • 0 likes
  • Other
  • 235 Views
  • 3 replies
  • 0 likes

Superuser Contribution Changing the link to share your profile

When i try to share my profile link and i want to copy the link to my account it shows up like this: https://open.spotify.com/user/1175705232?si=qOdN2L4wTYm-dPDmYcG-dQ Is it possible to change this like with your username or such instead of all those...

  • Casual Listener
  • When i try to share my profile link and i want to copy the link to my account it shows up like this: https://open.spotify.com/user/1175705232?si=qOdN2L4wTYm-dPDmYcG-dQ   Is it possible to...
  • heytyler
  • Visitor
  • 54908 Views
  • 15 replies
  • 1 likes
  • Other
  • 54908 Views
  • 15 replies
  • 1 likes

Superuser Contribution Не могу зайти в свой аккаунт

Не могу получить доступ к своему аккаунту. (привязан к почте с которой пишу). Пыталась зайти через Гугл аккаунт. Пишет, что-то пошло не так. Пыталась зайти через логин и пароль. Тоже самое. Сбрасывала пароль, приходило письмо на почту. Перейдя по ссы...

  • Visitor
  • Не могу получить доступ к своему аккаунту. (привязан к почте с которой пишу). Пыталась зайти через Гугл аккаунт. Пишет, что-то пошло не так. Пыталась зайти через логин и пароль. Тоже самое. Сбрасыва...
  • Joan
  • Moderator
  • 2098 Views
  • 3 replies
  • 0 likes
  • 2098 Views
  • 3 replies
  • 0 likes

Compatible MP3 Players in 2023

HelloMy daughter doesn't have a phone but would like to be able to listen to music. I want to get her an MP3 player but finding it unclear which ones ill be able to put the spofity app on. The last community post I could find on this was early 2000 a...

  • Newbie
  • Hello My daughter doesn't have a phone but would like to be able to listen to music. I want to get her an MP3 player but finding it unclear which ones ill be able to put the spofity app on. The last...
  • Maxim
  • Spotify Star
  • 301 Views
  • 1 replies
  • 0 likes
  • Connect
    music
    Other
    Philips
    Sony
  • 301 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Crossfading, Gapless and Normalize Volume for Google Chromecast

These three features are disabled when we listen Spotify on Chromecast, Smart TVs apps and also Playstation/Xbox One: - Crossfading- Gapless- Normalize Volume These three features are very important, and most of them the 'Normalize Volume' once there...

  • Visitor
  • These three features are disabled when we listen Spotify on Chromecast, Smart TVs apps and also Playstation/Xbox One:   - Crossfading - Gapless - Normalize Volume   These three f...
  • Youckle
  • Casual Listener
  • 13346 Views
  • 6 replies
  • 14 likes
  • crossfading
    gapless
    Normalize Volume
  • 13346 Views
  • 6 replies
  • 14 likes

Superuser Contribution Does Spotify podcasts have regional restrictions?

I'm from Kurdistan-Iraq and have Spotify Premium, I just saw video from a new Joe Rogan episode and I clicked on the link to watch it on Spotify but the link didn't work, I tried to search for it within Spotify but I couldn't find it, I also can't fi...

  • Newbie
  • I'm from Kurdistan-Iraq and have Spotify Premium, I just saw video from a new Joe Rogan episode and I clicked on the link to watch it on Spotify but the link didn't work, I tried to search for it wit...
  • lampavgolove
  • Newbie
  • 5325 Views
  • 6 replies
  • 1 likes
  • Podcast Discussion
  • 5325 Views
  • 6 replies
  • 1 likes

Support Site Opens in IP Language

I am in authenticated state, opening the website from Android app-> Settings -> SupportAnd even though Spotify is aware that I am an English speaking user, it still pulls up the site in the language of the IP address. This is ridiculous. For example,...

  • Newbie
  • I am in authenticated state, opening the website from Android app-> Settings -> Support And even though Spotify is aware that I am an English speaking user, it still pulls up the site in the l...
  • Maxim
  • Spotify Star
  • 83 Views
  • 1 replies
  • 0 likes
  • Other
  • 83 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Search keyboard no longer loads on Sony Smart TV

My Question or IssueAfter a recent update of the Spotify App on my Sony Bravia Smart TV, the search function no longer works correctly. At first it started loading the Google speech search rather than the keyboard option - now it just doesn't load ei...

  • Casual Listener
  •     My Question or Issue After a recent update of the Spotify App on my Sony Bravia Smart TV, the search function no longer works correctly. At first it started loading the Google speech...
  • rgd1
  • Newbie
  • 9493 Views
  • 13 replies
  • 7 likes
  • Sony
    TV
  • 9493 Views
  • 13 replies
  • 7 likes

Superuser Contribution Family plan with Alexa, can't play on multi devices despite multi accounts and separate setup

PlanPremium - FamilyCountryUKDevice3x Amazon Dots My Question or IssueWe have 3 separate Alexa Dots in our house. Each is setup with their own Amazon accounts (myself, child 1 and child 2). Each Dot is linked to Spotify with separate accounts (myself...

  • Casual Listener
  • Plan Premium - Family Country UK Device 3x Amazon Dots   My Question or Issue We have 3 separate Alexa Dots in our house. Each is setup with their own Amazon accounts (myself, child 1 an...
  • Senormano
  • Newbie
  • 4773 Views
  • 16 replies
  • 0 likes
  • music
    Other
  • 4773 Views
  • 16 replies
  • 0 likes

Solved!!Superuser Contribution SpotifyConnect not finding speaker groups

Hi, I bought 5 JBL Playlist and set them up using Google Home. This worked perfectly fine, I can find and play music on all speakers. Then I started setting up various groups, the first day this worked perfectly fine as well and I could connect with ...

  • Casual Listener
  • Hi,  I bought 5 JBL Playlist and set them up using Google Home.  This worked perfectly fine, I can find and play music on all speakers.  Then I started setting up various groups, th...
  • filmfan
  • Casual Listener
  • 39906 Views
  • 29 replies
  • 1 likes
  • Connect
    Other
  • 39906 Views
  • 29 replies
  • 1 likes

Superuser Contribution I can't open Spotify from one of my computers

I've been getting this for months when I want to use spotify in my desk computer: "This site cannot be accessed The web page at https://open.spotify.com/__noul__?l2l=1&nd=1 may be temporarily down or permanently moved to a new web address. ERR_ADDRES...

  • Visitor
  • I've been getting this for months when I want to use spotify in my desk computer: "This site cannot be accessed The web page at https://open.spotify.com/__noul__?l2l=1&nd=1 may be temporarily dow...
  • MihailY
  • Moderator
  • 528 Views
  • 3 replies
  • 3 likes
  • 528 Views
  • 3 replies
  • 3 likes

Superuser Contribution Chromecast does not finish songs and plays next song 10 seconds early

PlanPremiumCountryGermanyDevice(Chromecast v1, iPhone SE, Windows 10)Operating System(latest on all devices as of today) My Question or IssueWhen playing is transferred to Chromecast like an album or a playlist songs are not finished. This happens bo...

  • Casual Listener
  • Plan Premium Country Germany Device (Chromecast v1, iPhone SE, Windows 10) Operating System (latest on all devices as of today)   My Question or Issue When playing is transferred to Ch...
  • grimsan
  • Regular
  • 3080 Views
  • 53 replies
  • 5 likes
  • Chromecast
  • 3080 Views
  • 53 replies
  • 5 likes

False Advertisement of No Advertisements

PlanPremium Family CountryU.S.Device(Google Pixel 3A XL)Operating System(Android 12) My Question or IssueWhen we have premium accounts, we shouldn't be getting advertisements in anything. Spotify is double dipping, by allowing podcast makers to put a...

  • Roadie
  • Plan Premium Family  Country U.S. Device (Google Pixel 3A XL) Operating System (Android 12)   My Question or Issue When we have premium accounts, we shouldn't be getting advertise...
  • MadmanOnWheels
  • Roadie
  • 127 Views
  • 2 replies
  • 0 likes
  • Other
  • 127 Views
  • 2 replies
  • 0 likes

Superuser Contribution Disable video on podcasts to save data on all platforms

The videos feature is nice to have, but the user should have the option to disable it like we used. As of 8/11/2023, I don't see anyway to disable video streaming while playing a podcast.

  • Newbie
  • The videos feature is nice to have, but the user should have the option to disable it like we used. As of 8/11/2023, I don't see anyway to disable video streaming while playing a podcast.
  • Ali_nguyen
  • Visitor
  • 2619 Views
  • 2 replies
  • 0 likes
  • Other
  • 2619 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcasts will not play faster than 2.0x

When I play podcasts in the Spotify app they will only play at 2.0x even if I set the speed to 3.5x. It only worked when I downloaded the podcast.

  • Visitor
  • When I play podcasts in the Spotify app they will only play at 2.0x even if I set the speed to 3.5x. It only worked when I downloaded the podcast. 
  • Lyubka
  • Moderator
  • 91 Views
  • 1 replies
  • 0 likes
  • Other
  • 91 Views
  • 1 replies
  • 0 likes