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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61864 Views

7 replies

4 likes

  • 61864 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Madja12

Visitor

38651 Views

217 replies

19 likes

Other
  • 38651 Views
  • 217 replies
  • 19 likes

Spotify - Sonos issues

Hello Community, Latently, I am facing issues with Spotify app connecting to my Sonos speakers: when I am playing a song in Spotify app and I am hitting connect to connect to speakers, I am getting the message connecting but the song is still playing...

Newbie

Hello Community,   Latently, I am facing issues with Spotify app connecting to my Sonos speakers: when I am playing a song in Spotify app  and I am hitting connect to connect to speakers,...

521 Views

0 replies

0 likes

  • 521 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcast makes no sound until I use 15sec ff

Hi. Is anyone else having an issue where the podcast goes to the next episode and plays but there is no sound until you skip forward or go one episode forward and then back? It’s frustrating when I am not near my phone and the podcast is playing but ...

Visitor

Hi. Is anyone else having an issue where the podcast goes to the next episode and plays but there is no sound until you skip forward or go one episode forward and then back? It’s frustrating when I a...

Kiril

Moderator

861 Views

1 replies

0 likes

  • 861 Views
  • 1 replies
  • 0 likes

Superuser Contribution video podcasts won't work on my phone or laptop

I've removed data saver, enabled canvas, done basically everything and it still won't work, please please please help a guy out.

Visitor

I've removed data saver, enabled canvas, done basically everything and it still won't work, please please please help a guy out.

Ivelina

Moderator

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution I need to adjust the description of my profile in Spotify For Podcasters

Spotify for podcasters Country: Chile Device(iPhone 14) My Question or Issue: Please help. I need to adjust the description of my profile in Spotify for Podcasters. I really appreciate your help and support. Looking forward to hearing from you. Thank...

Visitor

Spotify for podcasters   Country: Chile   Device (iPhone 14)   My Question or Issue: Please help. I need to adjust the description of my profile in Spotify for Podcasters. I rea...

Elena

Moderator

741 Views

1 replies

0 likes

Other
  • 741 Views
  • 1 replies
  • 0 likes

Superuser Contribution plays a few songs, goes to an ad then stops playing completely Apple TV

I use an Apple TV to listen, I have a free account. When I start open the app and start listening, it will play until an ad, then it will not restart the music. I have to shut down the app and restart. I have deleted app and reinstalled, it doesn’t m...

Casual Listener

I use an Apple TV to listen, I have a free account. When I start open the app and start listening, it will play until an ad, then it will not restart the music. I have to shut down the app and restar...

MihailY

Moderator

1171 Views

5 replies

2 likes

  • 1171 Views
  • 5 replies
  • 2 likes

Superuser Contribution Why iam I paying a premium app and still have all the adds

Iam paying for something i don’t get and it will be great as iam on a metal heathal plan,like to talk to someone not a text about this

Visitor

Iam paying for something i don’t get and it will be great as iam on a metal heathal plan,like to talk to someone not a text about this

untilthen

Regular

344 Views

2 replies

0 likes

  • 344 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Выкинуло с аккаунта

Уехал на 7 дней после приезда захожу в Spotify и вижу что меня выкинуло с аккаунта я пытаюсь войти но из информации об аккаунте я знаю только название аккаунта и какая там музыка если можно его как-то вернуть было бы хорошо

Visitor

Уехал на 7 дней после приезда захожу в Spotify и вижу что меня выкинуло с аккаунта я пытаюсь войти но из информации об аккаунте я знаю только название аккаунта и какая там музыка если можно его как-т...

Elena

Moderator

2119 Views

1 replies

0 likes

  • 2119 Views
  • 1 replies
  • 0 likes

Superuser Contribution como elimino ciertas sugerencias que me salen en el autocompletar

Al momento que en mi celular quiero buscar una cancion me salen algunas sugerencias para autocompletar, quiero saber como elimino algunas de esas sugerencias.

Visitor

Al momento que en mi celular quiero buscar una cancion me salen algunas sugerencias para autocompletar, quiero saber como elimino algunas de esas sugerencias.

Elena

Moderator

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution refund for premium on visa gift card

i bought spotify premium duo for me and my friend, and i wanted to refund it to buy another plan instead to add more people. will i get a refund on the visa gift card from the duo plan?

Newbie

i bought spotify premium duo for me and my friend, and i wanted to refund it to buy another plan instead to add more people. will i get a refund on the visa gift card from the duo plan? 

Vasil

Moderator

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing Podcasts to other providers

When I shared my podcast with Apple Podcasts only 4 episodes out of 22 appear to be available, is this because the other episodes contain music or because they were recorded using the Spotify for Podcasters app and the files are not recognised by App...

Casual Listener

When I shared my podcast with Apple Podcasts only 4 episodes out of 22 appear to be available, is this because the other episodes contain music or because they were recorded using the Spotify for Pod...

MickyC73

Casual Listener

1309 Views

4 replies

0 likes

Connect
  • 1309 Views
  • 4 replies
  • 0 likes

Superuser Contribution Bring back sharing playlist. I can't share my playlist anymore. Lame

I can't share my playlist anymore. The three dots are no longer next to my playlist or within the playlist itself. Bring back the ability to share playlists please!

Casual Listener

I can't share my playlist anymore. The three dots are no longer next to my playlist or within the playlist itself. Bring back the ability to share playlists please!

Novy

Moderator

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on TV wont play correct song on daylist

Been going on for a while and it's insanely frustrating i have to make a post about why the song i select to play wont play. It seems to be that the daylist shown on the screen is outdated and no matter what song i select to play spotify will start t...

Visitor

Been going on for a while and it's insanely frustrating i have to make a post about why the song i select to play wont play. It seems to be that the daylist shown on the screen is outdated and no mat...

CaptainSkippy

Casual Listener

627 Views

2 replies

2 likes

  • 627 Views
  • 2 replies
  • 2 likes

Superuser Contribution Podcasts Analytics Missing

Hi there, Our podcast, Conversations on Aging and Justice, is missing analytics. https://open.spotify.com/show/07nFMZdCy4yNRpV939sese?si=b3ba150530a8433c When I log into the Podcasters dashboard, I am unable to view any of the episode analytics. Can ...

Visitor

Hi there,   Our podcast, Conversations on Aging and Justice, is missing analytics. https://open.spotify.com/show/07nFMZdCy4yNRpV939sese?si=b3ba150530a8433c   When I log into the Podcast...

Dessi

Moderator

390 Views

1 replies

1 likes

Other
  • 390 Views
  • 1 replies
  • 1 likes

Superuser Contribution I made an individual Spotify plan, when I connected, “MY SHAZAM” appears wi

I got an individual Spotify plan, when I connected, “MY SHAZAM” appears with someone else’s playlist. I want to delete his Shazam and add my SHAZAM playlist.

Visitor

I got an individual Spotify plan, when I connected, “MY SHAZAM” appears with someone else’s playlist. I want to delete his Shazam and add my SHAZAM playlist.

Dessi

Moderator

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Superuser Contribution A podcast is not playing any episodes

One of the podcasts I listen to does not play on the web app or the apps on my phone and PC. Even after I attempt to download an episode it still does not play. It only seems to be affecting a single podcast.After checking it only seems to be affecti...

Newbie

One of the podcasts I listen to does not play on the web app or the apps on my phone and PC. Even after I attempt to download an episode it still does not play. It only seems to be affecting a single...

Ivelina

Moderator

433 Views

1 replies

0 likes

Other
  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disable autoplay on Spotify Lite

PlanPremiumCountryUSDeviceGalaxy A51 5GOperating SystemAndroid 13 My Question or IssueOn the regular Spotify app, there's an option in settings to prevent similar songs from being played when you reach the end of a playlist/album. I've double-checked...

Newbie

Plan Premium Country US Device Galaxy A51 5G Operating System Android 13   My Question or Issue On the regular Spotify app, there's an option in settings to prevent similar songs from ...

OscarDC

Moderator

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connect spotify to tiktok

PlanPremiumCountryNetherlandsDeviceiPhone XSOperating SystemiOS 17.5.1 My Question or IssueI want to connect my spotify to my tiktok as listed in this article: https://support.spotify.com/bw/article/tiktok-and-spotify/but i don’t have the music optio...

Casual Listener

Plan Premium Country Netherlands Device iPhone XS Operating System iOS 17.5.1   My Question or Issue I want to connect my spotify to my tiktok as listed in this article: https://suppor...

BenjiBlaakilde

Newbie

18857 Views

7 replies

1 likes

Connect
Music
Other
  • 18857 Views
  • 7 replies
  • 1 likes

Superuser Contribution Xbox Spotify app briefly cuts out in the last ten seconds of songs

Does it for every song, I have reinstalled the app multiple times, moved which storage it was in, power cycled the console, signed out and back in, and switched playlists. Nothing has worked

Visitor

Does it for every song, I have reinstalled the app multiple times, moved which storage it was in, power cycled the console, signed out and back in, and switched playlists. Nothing has worked

Ivelina

Moderator

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Invalid ABN

PlanPremiumCountryAustraliaDevice(Macbook Pro 2023)Operating System (MacOS Ventura) My Question or IssueI'm trying to create a campaign on spotify for artists and I'm trying to input my ABN which is active and it keeps saying that my ABN is invalid. ...

Newbie

Plan Premium Country Australia Device (Macbook Pro 2023) Operating System   (MacOS Ventura)   My Question or Issue I'm trying to create a campaign on spotify for artists and I'm ...

band-helper

Visitor

1195 Views

2 replies

1 likes

person
  • 1195 Views
  • 2 replies
  • 1 likes